Originally Posted by crzg
I was finally able to order a DM1 Pro S.
After the payment I received this mail:
I will be out of office from August 1 until August 5 with limited access to my email address. Your email will not be forwarded
. For any urgent issue please send me a text message to +48 xxx xxx xxx and I will respond to you as soon as it will be possible.
My english is not that great and I don't get the context of the highlighted text. Does it mean I will have to send a new E-Mail on 5th August or it will just be delayed until then? Sorry for dumb question
Sorry for any confusion. Please, ignore that message. We have paypal payments go to this person who tracks them for accounting, but of course while he is on vacation this week (lucky him) there is us staying in the office all night shipping orders (yes, we have another person watching paypal). Most orders shipped today and the rest of the pre-orders will ship tomorrow. If you want a tracking number in USA please write to that contact if in EU then to support email on the EU website.
I hope you guys love our mouse. We had so many orders both USA and EU office have been working all day to ship as many as possible. Honestly, we still cannot get through them all, but we will do it by tomorrow as we know this is so important to everyone.