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Recent Sound Issues between PC and Receiver

post #1 of 2
Thread Starter 
Over the past maybe 5 days I have been battling an issue with the sound from my PC.
I will try to keep this explanation short, but hopefully still detailed enough...

My main rig is attached to a receiver via HDMI so that I can watch online TV and movies using Firefox and it has been like this for 2+ years without issues.
Just recently I lose all the sound going to the receiver after I turn off the tv and receiver and then later turn it back on (such as on in the morning, off for a few hours, and then back on later).
I have been doing this viewing/listening process ever since its been hooked up and never had an issue with the sound before and I have not changed any connections or anything like that.

My first fix to this was a PC restart and it worked great on first boot up and use of the receiver, but the sound failed later when I did a power cycle of the receiver and tv after using it for the evening.

While the sound isn't working, I have tried to run Windows Media Player and youtube from Internet Explorer which I never use just to see if another source of sound will work, but it does not.
I have turned the receiver on and off and also switched inputs on it to see if it would kick back in, but does not.
I have also gone in and changed my audio source to my headphones (it works instantly) and then back to the receiver and it is still not producing sound.
I then closed out of all running programs and tried the sound again in IE and found that it all of a sudden started working again.
I then tried it in Firefox (my primary browser) and it worked there too.

So to add a bit more detail on Firefox, I usually leave one instance of the browser open at all times so that it keeps me signed in to things like email, netflix, OCN, etc and I don't have to log in to 8 things every time I come back to my PC.
Again, this is how I have always done things and it has worked fine in the past.

I have been able to confirm I believe 3 times now that every time I have this sound issue, if I finally close out of all my Firefox browsers and then recheck the sound, it goes back to working again.
I can then reopen Firefox and log back into things and go on with my day until the next time I turn off the receiver and TV.

I realize it is not a HUGE issue to have to close out and re-sign into everything every time that I power cycle my receiver and TV, but it is still bugging me that I have to do it when I never had this issue in the past.
It seems to me that the problem is with Firefox and I do not recall if there has been a browser update in the past week or not, but I am looking for ways to get things working like they used to.
I have not gone through the test of seeing if it is somehow linked to a single webpage log in because that doesn't seem likely, but let me know if I should weed that out.

Has anyone else experienced this?
What should I try so that things go back to normal for me?
What other details or clarification do you need from me?
Snowy Behemoth
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Onkyo TX NR727 Receiver KEF KHT5001 5 Speaker System + 2 JBL Loft 40s KEF Q400b Subwoofer CyberPower CP1350PFCLCD UPS 
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TP-LINK Archer T9e AC1900 Wireless Card 
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Snowy Behemoth
(24 items)
 
Media-End-Table
(13 items)
 
PC4POPS
(11 items)
 
CPUMotherboardGraphicsRAM
Intel Core-i7 3770K @ 4.5 GHz @ 1.24v Asus Sabertooth Z77 Gigabyte GTX 1070 G1 Gaming 16GB Corsair Vengence DDR3 1600 
Hard DriveHard DriveHard DriveHard Drive
OCZ Vertex 4 256GB SSD OCZ ARC 100 240GB SSD WD Black 1TB 7200RPM 64mb Sata 6Gb WD Green 3TB 
Optical DriveOptical DriveCoolingOS
LG Blu-Ray Burner Asus DVD Burner Corsair H100 Windows 7 Professional 64bit 
MonitorMonitorKeyboardPower
Asus PB278Q 27" 2560x1440 HP 23" 1920x1080 Microsoft Sidewinder X6 OCZ Fatal1ty 1000W 
CaseMouseMouse PadAudio
Thermaltake Level 10 GT Snow Edition Microsoft Sidewinder Razer eXactMat SteelSeries Siberia V2 Headset 
AudioAudioAudioOther
Onkyo TX NR727 Receiver KEF KHT5001 5 Speaker System + 2 JBL Loft 40s KEF Q400b Subwoofer CyberPower CP1350PFCLCD UPS 
CPUMotherboardGraphicsRAM
Intel Pentium G3258 Asus Gryphon Z87 With Armor XFX R7 250X 8GB HyperX Fury White  
Hard DriveOptical DriveCoolingOS
WD VelociRaptor 150GB 10000RPM ASUS DVD Burner Cooler Master Hyper T4 Windows 10 Professional (Insider Build) 
MonitorPowerCaseMouse
HP W2007 Corsair CS450M Custom Microsoft Wireless Laser Mouse 6000 
Other
TP-LINK Archer T9e AC1900 Wireless Card 
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post #2 of 2
Thread Starter 
Small update to clarify how i get by for now.

It looks like just closing Firefox isn't necessarily enough to get things going again, I will try and test a few other things one day at a time, but once my receiver is on I have to manually change the sound input to my headphones for a moment and usually verify it is working fine and then swap it back to the receiver and it works again.

I am still pretty confident that FF has to be completely closed first for this to work or else the receiver wont play anything once i swap back to it.

To help narrow down that FF is a big cause of it, I will try and remember to do this test maybe over the weekend:
Restart PC
Run media through internet explorer or windows media player to my receiver and don't touch Firefox at all
Power down the receiver and tv
Turn them both back on and see if sound works fine in IE or WMP which was never closed.

To clarify, I have not done this yet, but it seems to be a good thing to try and I will report back once I get around to doing it.
Hopefully someone has an idea, experience, comment, etc as well though.
Snowy Behemoth
(24 items)
 
Media-End-Table
(13 items)
 
PC4POPS
(11 items)
 
CPUMotherboardGraphicsRAM
Intel Core-i7 3770K @ 4.5 GHz @ 1.24v Asus Sabertooth Z77 Gigabyte GTX 1070 G1 Gaming 16GB Corsair Vengence DDR3 1600 
Hard DriveHard DriveHard DriveHard Drive
OCZ Vertex 4 256GB SSD OCZ ARC 100 240GB SSD WD Black 1TB 7200RPM 64mb Sata 6Gb WD Green 3TB 
Optical DriveOptical DriveCoolingOS
LG Blu-Ray Burner Asus DVD Burner Corsair H100 Windows 7 Professional 64bit 
MonitorMonitorKeyboardPower
Asus PB278Q 27" 2560x1440 HP 23" 1920x1080 Microsoft Sidewinder X6 OCZ Fatal1ty 1000W 
CaseMouseMouse PadAudio
Thermaltake Level 10 GT Snow Edition Microsoft Sidewinder Razer eXactMat SteelSeries Siberia V2 Headset 
AudioAudioAudioOther
Onkyo TX NR727 Receiver KEF KHT5001 5 Speaker System + 2 JBL Loft 40s KEF Q400b Subwoofer CyberPower CP1350PFCLCD UPS 
CPUMotherboardGraphicsRAM
Intel Pentium G3258 Asus Gryphon Z87 With Armor XFX R7 250X 8GB HyperX Fury White  
Hard DriveOptical DriveCoolingOS
WD VelociRaptor 150GB 10000RPM ASUS DVD Burner Cooler Master Hyper T4 Windows 10 Professional (Insider Build) 
MonitorPowerCaseMouse
HP W2007 Corsair CS450M Custom Microsoft Wireless Laser Mouse 6000 
Other
TP-LINK Archer T9e AC1900 Wireless Card 
  hide details  
Reply
Snowy Behemoth
(24 items)
 
Media-End-Table
(13 items)
 
PC4POPS
(11 items)
 
CPUMotherboardGraphicsRAM
Intel Core-i7 3770K @ 4.5 GHz @ 1.24v Asus Sabertooth Z77 Gigabyte GTX 1070 G1 Gaming 16GB Corsair Vengence DDR3 1600 
Hard DriveHard DriveHard DriveHard Drive
OCZ Vertex 4 256GB SSD OCZ ARC 100 240GB SSD WD Black 1TB 7200RPM 64mb Sata 6Gb WD Green 3TB 
Optical DriveOptical DriveCoolingOS
LG Blu-Ray Burner Asus DVD Burner Corsair H100 Windows 7 Professional 64bit 
MonitorMonitorKeyboardPower
Asus PB278Q 27" 2560x1440 HP 23" 1920x1080 Microsoft Sidewinder X6 OCZ Fatal1ty 1000W 
CaseMouseMouse PadAudio
Thermaltake Level 10 GT Snow Edition Microsoft Sidewinder Razer eXactMat SteelSeries Siberia V2 Headset 
AudioAudioAudioOther
Onkyo TX NR727 Receiver KEF KHT5001 5 Speaker System + 2 JBL Loft 40s KEF Q400b Subwoofer CyberPower CP1350PFCLCD UPS 
CPUMotherboardGraphicsRAM
Intel Pentium G3258 Asus Gryphon Z87 With Armor XFX R7 250X 8GB HyperX Fury White  
Hard DriveOptical DriveCoolingOS
WD VelociRaptor 150GB 10000RPM ASUS DVD Burner Cooler Master Hyper T4 Windows 10 Professional (Insider Build) 
MonitorPowerCaseMouse
HP W2007 Corsair CS450M Custom Microsoft Wireless Laser Mouse 6000 
Other
TP-LINK Archer T9e AC1900 Wireless Card 
  hide details  
Reply
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