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ASUS Warranty - Cooler Removal

post #1 of 2
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I have the non-OC STRIX and so far it's treating me well although it's running a little hotter then I would expect. It's not to the level some of the early, defective cards were experiencing but warmer than it should be based on all the information I've been able to dig up.

My guess is this could be resolved with a simple TIM reapplication but I notice one of the screws holding the cooler on has a tamper sticker on it. How strict is Asus on this sort of thing? I know EVGA couldn't care less so long as you don't visibly damage anything and I've also heard MSI is generally pretty lenient despite having tamper stickers themselves.

I'd really like to pop the cooler and perform the simple fix but not at the cost of a warranty on a $680 card.
post #2 of 2
Quote:
Originally Posted by MNiceGuy View Post

I have the non-OC STRIX and so far it's treating me well although it's running a little hotter then I would expect. It's not to the level some of the early, defective cards were experiencing but warmer than it should be based on all the information I've been able to dig up.

My guess is this could be resolved with a simple TIM reapplication but I notice one of the screws holding the cooler on has a tamper sticker on it. How strict is Asus on this sort of thing? I know EVGA couldn't care less so long as you don't visibly damage anything and I've also heard MSI is generally pretty lenient despite having tamper stickers themselves.

I'd really like to pop the cooler and perform the simple fix but not at the cost of a warranty on a $680 card.

Ive personally never dealt with asus support but i would send them an email asking, im sure they would give you a solid answer for something like that. i would think they would be ok with it same as evga or msi but every company is different.
Koji
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Koji
(15 items)
 
  
CPUMotherboardGraphicsGraphics
I7 6700k Stock For Now Asus z170 Deluxe EVGA SSC GTX 960 4GB EVGA SSC GTX 960 4GB 
RAMHard DriveCoolingOS
Crucial Ballistics 32GB 4x8GB 2666Mhz Adata SP550 480GB SSD Cryoig H5 Ultimate White Win 10 
MonitorKeyboardPowerCase
Vizio 24" 1080p 5ms Thermaltake Challenger Ultimate RBG EVGA SuperNOVA 1000 G1 NZXT H630-W 
MouseMouse PadAudio
Razer Chroma Razer Goliathus Control Logitech 5.1 Surround / Razer Kraken 7.1 Headset 
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