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HELP! my corsair k95 rgb has stopped working as of 2 weeks ago

post #1 of 3
Thread Starter 
As the title says my 1 year old corsair k95 rgb has stopped working after a power outage 2 weeks ago, this may be completely unrelated to my keyboards problem however I am not certain. The problem being that my keyboard is no longer recognized by my pc or the CUE, I have tried all of corsairs recommended solutions to no avail and have sent in an RMA a request which hasn't even been seen since I created the support ticket a week ago, note that the keyboard lighting still functions leading me to believe that my keyboard can hopefully be fixed. So anyone have any suggestions on what I should do, note: I am certain it is not a problem with the motherboard or its usb headers. Any advice helps thank you!

I have also posted my issue on multiple forum platforms: Whether I purposefully spelled working wrong is in the eyes of the beholder xD (https://linustechtips.com/main/topic/623302-my-k95-rgb-has-stopped-workin-help/#comment-8040891)
Edited by kobra19 - 7/12/16 at 4:19pm
post #2 of 3
Welcome to OCN.

Love these kinds of posts. Posting to multiple sites instead of contacting the vendor for support. Your best bet is to RMA to Corsair. Go to your local brink and mortar and get an el cheapo keyboard to hold you over.
Kylo RED
(16 items)
 
  
CPUMotherboardGraphicsRAM
AMD Ryzen 1600X 6c/12t MSI B350 Tomahawk PNY GTX 980 Reference Gskill Ripjaws 2x8GB DDR4 2800mhz 
Hard DriveHard DriveCoolingCooling
Samsung 840 pro 128GB  Seagate 3TB HDD Custom Water Cooled Loop [Apogee XL, D5 Pump, E... Deepcool RF RGB 120MM Fans x6 
OSMonitorKeyboardPower
Windows 10 Pro 27" Qnix QX2710 Evolution II 2560x1440 Corsair K70 MX Red SeaSonic X Series 760w 80plus Gold 
CaseMouseMouse PadAudio
Fractal Design Define S Corsair Glaive Corsair MM200 XL Plantronics RIG 500HD 7.1 SURROUND 
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Kylo RED
(16 items)
 
  
CPUMotherboardGraphicsRAM
AMD Ryzen 1600X 6c/12t MSI B350 Tomahawk PNY GTX 980 Reference Gskill Ripjaws 2x8GB DDR4 2800mhz 
Hard DriveHard DriveCoolingCooling
Samsung 840 pro 128GB  Seagate 3TB HDD Custom Water Cooled Loop [Apogee XL, D5 Pump, E... Deepcool RF RGB 120MM Fans x6 
OSMonitorKeyboardPower
Windows 10 Pro 27" Qnix QX2710 Evolution II 2560x1440 Corsair K70 MX Red SeaSonic X Series 760w 80plus Gold 
CaseMouseMouse PadAudio
Fractal Design Define S Corsair Glaive Corsair MM200 XL Plantronics RIG 500HD 7.1 SURROUND 
  hide details  
Reply
post #3 of 3
Corsair support forums: http://forum.corsair.com/forums/forumdisplay.php?f=214

Mention your ticket hasnt been touched for a week.

BTW, the keyboard will go into demo mode (rainbow animation) if it gets usb power, but no CUE connection.
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