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PC not shutting down

post #1 of 5
Thread Starter 
So since a couple of weeks I have been having a lot of problems with my PC (specs are in my sig). When I shut down my pc, the display goes out but the pc itself keeps on, CPU en GPU fans keep spinning. I have to hold the power button to shut it down completely and I have no idea what causes it. I aslo do not get a blue screen it just reboots and or freezes. I do not think it's a power issue cause the monitor stays powered and the PSU is brand new.
Also the system freezes a lot and reboots, just gives a black screen and reboots and some games crash (The Division, and it gives me a display driver kernel driver stopped working crash). All my display drivers are up to date and I just recently performed a clean windows 10 install with all the drivers.
I do notice that my GTX 770 fans make a lot of noise (more then usual I think) so is it dying? It is 3 year old now.
I really hope someone can help me.

UPDATE:

So I read somewhere else that my not shutting down is an Asus bios bug and I think I fixed it.
I also checked my event logs:
Critical error 41 Kernel power
and at the same time 1000 Application Error and 1001 BugCheck
I just went downstairs for 5 min and when I came back I saw my PC was rebooted so I did not see if it just rebooted or froze...
Edited by Archang3l - 7/15/16 at 2:05pm
Red Lightning
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Dell Xps 15
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CPUMotherboardGraphicsRAM
I7 6700K ASUS Maximus VIII Formula EVGA GTX 1080 Classified 16GB Corsair Vengeance LPX DDR4 3200MHz black 
RAMHard DriveHard DriveHard Drive
16GB Corsair Vengeance LPX DDR4 3200MHz red Samsung 960 Evo  Samsung 850 Evo  Crucial MX 300 
CoolingOSMonitorKeyboard
Corsair H100i GTX Windows 10 Pro 64 Bit Dell U3417W Corsair K70 
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Corsair AX860i Fractal Define Define S Window Mionix Avior 7000 Steelseries Qck XXL 
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Edifier R1700BT Logitech Z906 Steelseries H-Wireless 
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I7 6700HQ GTX 960m DDR4 8GB 2133Mhz  250GB PCIe storage 
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Red Lightning
(19 items)
 
Dell Xps 15
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CPUMotherboardGraphicsRAM
I7 6700K ASUS Maximus VIII Formula EVGA GTX 1080 Classified 16GB Corsair Vengeance LPX DDR4 3200MHz black 
RAMHard DriveHard DriveHard Drive
16GB Corsair Vengeance LPX DDR4 3200MHz red Samsung 960 Evo  Samsung 850 Evo  Crucial MX 300 
CoolingOSMonitorKeyboard
Corsair H100i GTX Windows 10 Pro 64 Bit Dell U3417W Corsair K70 
PowerCaseMouseMouse Pad
Corsair AX860i Fractal Define Define S Window Mionix Avior 7000 Steelseries Qck XXL 
AudioAudioAudio
Edifier R1700BT Logitech Z906 Steelseries H-Wireless 
CPUGraphicsRAMHard Drive
I7 6700HQ GTX 960m DDR4 8GB 2133Mhz  250GB PCIe storage 
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windows 10 1080p IPS (Infinity edge display) 
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post #2 of 5
It does not matter if the PSU is brand new or years old if its broken its broken
Do you have a digtal multi meter you can test it with or another PSU you can try in the system

Freezes and random reboots can also be casued by a dying/broken HDD/SSD or RAM
Try and take out every drive other then the one you have your OS on and see if that helps or not.
Seravee
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Seravee
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Intel Core I7 6850K Gigabyte X99 Ultra Gaming EVGA GTX 1080 FTW2 Kingston HyperX DDR4 Savage 3000 MHz 
Hard DriveHard DriveHard DriveHard Drive
Samsung 840 Evo WD Green WD60EZRX  WD Red WD80EFZX 8TB  Seagate Ironwolf Pro 10 TB 
Optical DriveCoolingCoolingOS
LG CH12NS30 x5 Noctua NF-A14 FLX Noctua NH-D15S Windows 7 64 Bit 
MonitorMonitorKeyboardPower
Asus PG279Q LG 49UH750V 4K LED TV Corsair Gaming Strafe RGB EVGA SuperNova G2 750 watt 
CaseMouseMouse PadAudio
Phanteks Enthoo Luxe Roccat Kone EMP Roccat Sense Metor Sennheiser HD 598 
AudioAudioAudioAudio
Onkyo TX NR646  Dali Opticon Vokal x2 Dali Opticon 2 x2 Dali Opticon 1 
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post #3 of 5
Thread Starter 
Quote:
Originally Posted by shilka View Post

It does not matter if the PSU is brand new or years old if its broken its broken
Do you have a digtal multi meter you can test it with or another PSU you can try in the system

Freezes and random reboots can also be casued by a dying/broken HDD/SSD or RAM
Try and take out every drive other then the one you have your OS on and see if that helps or not.

No, I do not have a multimeter, but the PSU does have a self test option and the light is green so...
I will try to disconnect both my HDD and SSD
Red Lightning
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Dell Xps 15
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CPUMotherboardGraphicsRAM
I7 6700K ASUS Maximus VIII Formula EVGA GTX 1080 Classified 16GB Corsair Vengeance LPX DDR4 3200MHz black 
RAMHard DriveHard DriveHard Drive
16GB Corsair Vengeance LPX DDR4 3200MHz red Samsung 960 Evo  Samsung 850 Evo  Crucial MX 300 
CoolingOSMonitorKeyboard
Corsair H100i GTX Windows 10 Pro 64 Bit Dell U3417W Corsair K70 
PowerCaseMouseMouse Pad
Corsair AX860i Fractal Define Define S Window Mionix Avior 7000 Steelseries Qck XXL 
AudioAudioAudio
Edifier R1700BT Logitech Z906 Steelseries H-Wireless 
CPUGraphicsRAMHard Drive
I7 6700HQ GTX 960m DDR4 8GB 2133Mhz  250GB PCIe storage 
OSMonitor
windows 10 1080p IPS (Infinity edge display) 
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Red Lightning
(19 items)
 
Dell Xps 15
(6 items)
 
 
CPUMotherboardGraphicsRAM
I7 6700K ASUS Maximus VIII Formula EVGA GTX 1080 Classified 16GB Corsair Vengeance LPX DDR4 3200MHz black 
RAMHard DriveHard DriveHard Drive
16GB Corsair Vengeance LPX DDR4 3200MHz red Samsung 960 Evo  Samsung 850 Evo  Crucial MX 300 
CoolingOSMonitorKeyboard
Corsair H100i GTX Windows 10 Pro 64 Bit Dell U3417W Corsair K70 
PowerCaseMouseMouse Pad
Corsair AX860i Fractal Define Define S Window Mionix Avior 7000 Steelseries Qck XXL 
AudioAudioAudio
Edifier R1700BT Logitech Z906 Steelseries H-Wireless 
CPUGraphicsRAMHard Drive
I7 6700HQ GTX 960m DDR4 8GB 2133Mhz  250GB PCIe storage 
OSMonitor
windows 10 1080p IPS (Infinity edge display) 
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post #4 of 5
Thread Starter 
So I had it again 2 times today, I was watching some Youtube and the sound stopped, could not move my mouse or do anything else for 5-10 sec and it just rebooted... I have no idea what causes is but I do not think it is a power issue, if it was it should just shut down and maybe reboot not just get stuck for 5-10 seconds before rebooting...
Red Lightning
(19 items)
 
Dell Xps 15
(6 items)
 
 
CPUMotherboardGraphicsRAM
I7 6700K ASUS Maximus VIII Formula EVGA GTX 1080 Classified 16GB Corsair Vengeance LPX DDR4 3200MHz black 
RAMHard DriveHard DriveHard Drive
16GB Corsair Vengeance LPX DDR4 3200MHz red Samsung 960 Evo  Samsung 850 Evo  Crucial MX 300 
CoolingOSMonitorKeyboard
Corsair H100i GTX Windows 10 Pro 64 Bit Dell U3417W Corsair K70 
PowerCaseMouseMouse Pad
Corsair AX860i Fractal Define Define S Window Mionix Avior 7000 Steelseries Qck XXL 
AudioAudioAudio
Edifier R1700BT Logitech Z906 Steelseries H-Wireless 
CPUGraphicsRAMHard Drive
I7 6700HQ GTX 960m DDR4 8GB 2133Mhz  250GB PCIe storage 
OSMonitor
windows 10 1080p IPS (Infinity edge display) 
  hide details  
Reply
Red Lightning
(19 items)
 
Dell Xps 15
(6 items)
 
 
CPUMotherboardGraphicsRAM
I7 6700K ASUS Maximus VIII Formula EVGA GTX 1080 Classified 16GB Corsair Vengeance LPX DDR4 3200MHz black 
RAMHard DriveHard DriveHard Drive
16GB Corsair Vengeance LPX DDR4 3200MHz red Samsung 960 Evo  Samsung 850 Evo  Crucial MX 300 
CoolingOSMonitorKeyboard
Corsair H100i GTX Windows 10 Pro 64 Bit Dell U3417W Corsair K70 
PowerCaseMouseMouse Pad
Corsair AX860i Fractal Define Define S Window Mionix Avior 7000 Steelseries Qck XXL 
AudioAudioAudio
Edifier R1700BT Logitech Z906 Steelseries H-Wireless 
CPUGraphicsRAMHard Drive
I7 6700HQ GTX 960m DDR4 8GB 2133Mhz  250GB PCIe storage 
OSMonitor
windows 10 1080p IPS (Infinity edge display) 
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post #5 of 5
Set the bios settings to default, don't enable the XMP profile. Remove the GTX 770 and use the on board Intel HD 530 graphics.
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Samsung DeX
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Maximus
(15 items)
 
 
CPUGraphicsRAMHard Drive
Snapdragon 835 Adreno 540 4GB Toshiba 64GB UFS 2.1 
CoolingOSMonitorKeyboard
Passive Android Oreo Beta XF270HUA Cherry MX Board 6.0 
PowerCaseMouseMouse Pad
15w Samsung Quick Charger Galaxy S8+ Logitech G600 Alugraphics GamerArt 
AudioAudio
Definitive Technology Incline SMSL M8 
CPUMotherboardGraphicsRAM
Core i7 6700K 4.8Ghz @ 1.4v Maximus VIII Formula Radeon RX VEGA 64 G-Skill 32GB 3200Mhz 
Hard DriveCoolingOSMonitor
Samsung 850 Evo 2TB Raid 0 Corsair H100i V2 Windows 10 Pro Acer XF270HUA 
KeyboardPowerCaseMouse
Cherry MX Board 6.0 EVGA SuperNova 1200w P2 Lian-Li PC-V33B Logitech G600 
Mouse PadAudioAudio
Alugraphics GamerArt Definitive Technology Incline SMSL M8  
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