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My msi gtx1070 is not working properly, please help!

post #1 of 24
Thread Starter 
Specs:
GPU: Msi gtx 1070 gaming x
CPU: Intel i5-4590 with enermax liqtech 240 cooler
Motherboard: Asus H81M-PLUS
Memory: 8 GB @ 1.6 GHz
Display: 1920 x 1080 - 32 Bit colors
OS: Windows 7 Home Premium
PSU: Corsair RM 750x
SSD: 500gb Kingston
Driver version: 368.81

I bought a gtx 1070 yesterday and I need some help. The card is locked at really low speeds. In the MSI gaming APP it shows 215mhz. In GPU-Z, the Core clock is showing 645 mhz, the memory is at 2002 Mhz. I ran the Unigine valley benchmark and got a score of 2450. So Something is very wrong.

When I first booted the system the monitor would not display an image, I turned the system off and on again and the monitor responded on the 2nd go.

I tried re-seating the card and I made sure the cables are all in the right places. I have the GPU connected to the monitor through HDMI as the monitor does not have a display port.

I have the card powered by both an eight and six pin connector... are you maybe only supposed to use one or the other?

I moved my rig into a new case to house the graphics card, the PSU is also new. I ran Userbenchmark, which shows all the other components working fine.

That's all the relevant information I can think of. This has me totally stumped. Any and all suggestions welcome.

Thanks smile.gif

post #2 of 24
Try to remove the drivers using DDU and install them again.
post #3 of 24
What did you have before? You also need to update your GPU-Z, would also update to Windows 10 and make sure you downloaded the Windows 7 driver as it's different than the Windows 10 file..
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Computer
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AMD Ryzen 5 1400 3.8Ghz Gigabyte AB350M-HD3 MSI Geforce GTX 1060 3GB Gaming X G.Skill 16GB(2x8GB) 3200Mhz DDR4 
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Deepcool Frame 
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post #4 of 24
Thread Starter 
I uninstalled the drivers and did a clean install but no change :/
post #5 of 24
I have the same gpu, bought it July 5, as others have said remove everything nvidia with DDU, then install the newest driver from 2 days ago 368.81
but first before anything remove that awful MSI Gaming app, it did the same crap to my gpu. download MSI Afterburner beta 4.3.0
and the newest gpu-z
the MSI app was causing my gpu to only boost to 1151mhz. now it boost to 1974mhz.
by the way, 215mhz is the normal idle clock on these gpu's,
Edited by jlhawn - 7/16/16 at 9:32am
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i7 970 6 core ASUS Sabertooth X58 MSI GTX 1070 Gaming X GSkill 24 gigs 
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Crucial MX100 256 gig Crucial M500 120gig WD VelociRaptor 1TB Noctua 
OSMonitorMonitorKeyboard
Windows 7 Pro 64bit LG 29inch widescreen DP LG 29inch widescreen DP Corsair K65 
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Old X58
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CPUMotherboardGraphicsRAM
i7 970 6 core ASUS Sabertooth X58 MSI GTX 1070 Gaming X GSkill 24 gigs 
Hard DriveHard DriveHard DriveCooling
Crucial MX100 256 gig Crucial M500 120gig WD VelociRaptor 1TB Noctua 
OSMonitorMonitorKeyboard
Windows 7 Pro 64bit LG 29inch widescreen DP LG 29inch widescreen DP Corsair K65 
PowerCaseMouseAudio
EVGA SuperNova G2 1000w Corsair C70 Corsair M65 Sound Blaster Z 
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Custom sleeved psu cables 
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post #6 of 24
Could be a software forced clocks issue, but then you could still RMA endlessly with MSI until they fix their poo.
post #7 of 24
Thread Starter 
This is what I've done so far:

Removed drivers and did a clean install.
Got rid of MSI App
Updated to most recent version of GPU-Z
Updated to most recent version of msi afterburner.

Unigine valley benchmark score still under 2500 with the card sitting in the mid 60% load for most of it.

UserBenchMark has this to say:

Graphics Card Bench

Nvidia GTX 1070
1,689 User benchmarks - Average bench 129%
MSI(1462 3302)
Driver: nvd3dumx.dll Ver. 10.18.13.6881
Performing way below expectations (1st percentile)
29.5% Poor
Lighting 60
Reflection 60
Parallax 60
17% 60 fps
MRender 60
Gravity 60
Splatting 60
42% 60 fps

So even though things look good on GPU-Z, this has not solved the issue. I don't want to upgrade to windows 10 as I'm quite happy with windows 7 but I would if I thought that was the problem, which I don't.

post #8 of 24
I would go into Nvidia control panel and set the "Power management mode" to "Prefer maximum performance" as well.

Everest - Intel
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Seagate 3TB, WD 500GB HDD, WD 640GB HD Samsung 850 EVO 512GB Samsung DVD-Burner Corsair H110 w/ Dual Aerocool DS 140mm fans 
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Windows 10 Pro Dell S2716DG (1440p, 144hz Gsync) AOC U3477 PQU (3440x1440 IPS) Logitech G810 Orion Spectrum 
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Everest - Intel
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Hard DriveHard DriveOptical DriveCooling
Seagate 3TB, WD 500GB HDD, WD 640GB HD Samsung 850 EVO 512GB Samsung DVD-Burner Corsair H110 w/ Dual Aerocool DS 140mm fans 
OSMonitorMonitorKeyboard
Windows 10 Pro Dell S2716DG (1440p, 144hz Gsync) AOC U3477 PQU (3440x1440 IPS) Logitech G810 Orion Spectrum 
PowerCaseMouseMouse Pad
Evga SuperNOVA 750 G2 NZXT Phantom 530 Black Logitech G502 Proteus Core Corsair MM400 
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post #9 of 24
In the MSI afterburner try to slide the power limit to the max and apply it.
post #10 of 24
Quote:
Originally Posted by Doomed2Fail View Post

This is what I've done so far:

Removed drivers and did a clean install.
Got rid of MSI App
Updated to most recent version of GPU-Z
Updated to most recent version of msi afterburner.

Unigine valley benchmark score still under 2500 with the card sitting in the mid 60% load for most of it.

UserBenchMark has this to say:

Graphics Card Bench

Nvidia GTX 1070
1,689 User benchmarks - Average bench 129%
MSI(1462 3302)
Driver: nvd3dumx.dll Ver. 10.18.13.6881
Performing way below expectations (1st percentile)
29.5% Poor
Lighting 60
Reflection 60
Parallax 60
17% 60 fps
MRender 60
Gravity 60
Splatting 60
42% 60 fps

So even though things look good on GPU-Z, this has not solved the issue. I don't want to upgrade to windows 10 as I'm quite happy with windows 7 but I would if I thought that was the problem, which I don't.


best bet at this point would be to contact MSI.
https://us.msi.com/Graphics-card/GEFORCE-GTX-1070-GAMING-X-8G.html
and you are correct windows 7 is not the problem, I am running win 7.
Old X58
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CPUMotherboardGraphicsRAM
i7 970 6 core ASUS Sabertooth X58 MSI GTX 1070 Gaming X GSkill 24 gigs 
Hard DriveHard DriveHard DriveCooling
Crucial MX100 256 gig Crucial M500 120gig WD VelociRaptor 1TB Noctua 
OSMonitorMonitorKeyboard
Windows 7 Pro 64bit LG 29inch widescreen DP LG 29inch widescreen DP Corsair K65 
PowerCaseMouseAudio
EVGA SuperNova G2 1000w Corsair C70 Corsair M65 Sound Blaster Z 
Other
Custom sleeved psu cables 
  hide details  
Reply
Old X58
(17 items)
 
  
CPUMotherboardGraphicsRAM
i7 970 6 core ASUS Sabertooth X58 MSI GTX 1070 Gaming X GSkill 24 gigs 
Hard DriveHard DriveHard DriveCooling
Crucial MX100 256 gig Crucial M500 120gig WD VelociRaptor 1TB Noctua 
OSMonitorMonitorKeyboard
Windows 7 Pro 64bit LG 29inch widescreen DP LG 29inch widescreen DP Corsair K65 
PowerCaseMouseAudio
EVGA SuperNova G2 1000w Corsair C70 Corsair M65 Sound Blaster Z 
Other
Custom sleeved psu cables 
  hide details  
Reply
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