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Logitech Z5500 has died!! OMG, what do I do now???!?!?!?

post #1 of 9
Thread Starter 
So. I was the proud owner of the Logitech Z5500 5.1 THX surround sound setup. I bought it when it released and it lasted me a good, what, 10 years? Well....now it's dead.

So first, some troubleshooting questions if I may:

1. It powers on, but had trouble detecting Dolby, DTS, and Analog. No matter the input, it would have trouble detecting and would never produce sound.

2. Thinking I had a bad control unit, I bought a replacement unit from eBay for $100. Plugged that it and now it detects all of the inputs just fine. Still no sound.

3. Reset both control units holding the "input" and "effect" buttons. Shows FW revision and resets. Same problems, no sound.

4. Checked the fuse in the sub. Clean as a whistle. I was actually quite surprised, based on it's age.

5. Tested with multiple sources; Onboard audio(Asus X99 Deluxe Rev 1), Sound Blaster Xf-i Titanium and my newer SB Zx card. Still no joy, no sound.

I'm at a complete loss and I'm grasping at straws now. I'm hoping I've overlooked something simple and someone here will point it out to me. All of the sound devices work just fine with other speakers. The Z5500 just refuses to produce sound. Also, not that it matters, my Logi G633 headphones work fine as well.


Failing all of the above, I'm particular to speakers vs headphones. I don't like being unableto hear what's going on around me with headphones on. (I'm a'bit paranoid about security, I admit it.)

Soooooo, a replacement. New gaming speakers? New receiver?? I have a speaker set from the old Creative 7.1 speaker set and the speakers for the Z5500 which all work fine. I also have an unpowered sub from an old home theater system and a pair of Bi-Directional Polk Audio surround speakers.

If I have to replace my Z5500, what are some suggestions that don't include headphones.

Thanks in advance for reading and/or responding. smile.gif

edit:

I should give my specs just in case: 5820k Asus X99 Deluxe, 16GB Crucial Ballistix @2400 w/ MSI Gaming GTX 980 Ti, Sound Blaster Zx soundcard, running Windows 10 Pro
Edited by LancerVI - 7/29/16 at 3:51pm
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post #2 of 9
Thread Starter 
BUMP

Anyone?
Red Obsidian
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post #3 of 9
This might sound silly but are you sure the "Default sound device is set to speakers or the Logitech in control panel. Also what cable are you using to connect to the control pod from your pc? Also make sure the volume on the different devices is all the way up in the sound settings.

If it detects the input then it should play the sound, check the volume in windows settings as well. I have the same set as you.
Edited by nyxagamemnon - 7/29/16 at 6:04pm
post #4 of 9
Thread Starter 
Quote:
Originally Posted by nyxagamemnon View Post

This might sound silly but are you sure the "Default sound device is set to speakers or the Logitech in control panel. Also what cable are you using to connect to the control pod from your pc? Also make sure the volume on the different devices is all the way up in the sound settings.

If it detects the input then it should play the sound, check the volume in windows settings as well. I have the same set as you.

Thanks for the response.

Yeah, I've double and triple checked. The settings are all good in the Windows sound settings. I've even went as far as to disable all but one sound devices, including HDMI sources to make sure no conflicts were taking place. Nothing.

When I go to windows sound settings and test each speaker, it acts as if it works, but no sound. Creative diagnostics also detects no problems. I've been using these speakers for ten years and this started about a week or so ago.

I can't figure it.
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post #5 of 9
Can you hook up another speaker to the same cables as the Logitech speakers and see if it plays sound?
post #6 of 9
Thread Starter 
Quote:
Originally Posted by nyxagamemnon View Post

Can you hook up another speaker to the same cables as the Logitech speakers and see if it plays sound?

I've tried that as well. Weird right?
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Red Obsidian
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post #7 of 9
Sounds to me like the sub where all the speaker cables go is the issue then since that's the logical point that all interface with something inside might not be correct. For the hell of it you can try to replace the fuse even though it looks okay you can still try it.
post #8 of 9
http://www.overclock.net/t/1606708/corsair-sp2500-chane-a1rx-b-pair

biggrin.gif

They made it 10 years! At this point, what do they owe you? Let 'em rest.
Edited by badtaylorx - 7/30/16 at 4:32pm
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post #9 of 9
Thread Starter 
Quote:
Originally Posted by nyxagamemnon View Post

Sounds to me like the sub where all the speaker cables go is the issue then since that's the logical point that all interface with something inside might not be correct. For the hell of it you can try to replace the fuse even though it looks okay you can still try it.

Thanks for the input. I am going to tear down the whole thing tomorrow and see.
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Red Obsidian
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