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[BBC] US couple sues IP mapping firm over 'digital hell'

post #1 of 8
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MaxMind matches IP addresses, which are used to connect devices to the internet, to physical locations. It has said these are not meant to be precise.

James and Theresa Arnold say it registered their home as the position of more than 600 million addresses.

They say this has led many people to wrongly believe a host of crimes were committed at the property.
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post #2 of 8
Read this last night, if maxmind was given the opportunity to fix it and didn't, they may actually get something from this.
post #3 of 8
Story twist: They DID commit all those crimes devil.gif
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post #4 of 8
I can see this being incredibly frustrating, not to mention dangerous - if the wrong person got ripped off by an IP address 'located' at that property it could end very badly for the family living there.

It seems that there is a lot of highlighting of the digital and physical world colliding recently, like the news of Pokemon GO locating things on private property. Seems that developers and companies are going to have to learn very quickly how to get the digital and physical worlds to interact without such conflicts.

One obvious solution would be what MaxMind has just done - "...changed its default centre points to be in the middle of bodies of water." Why no one thought of this earlier is beyond me though.

I'm surprised that the couple are suing for such a low amount - although $75k may be reasonable, generally you want to aim high knowing that you may be knocked down a bit, or get an offer of an out of court settlement for less.


Quote:
Originally Posted by lacrossewacker View Post

Story twist: They DID commit all those crimes devil.gif

And used the proceeds of them to buy the 600 million devices on their property.
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post #5 of 8
Quote:
Originally Posted by GingerJohn View Post

I can see this being incredibly frustrating, not to mention dangerous - if the wrong person got ripped off by an IP address 'located' at that property it could end very badly for the family living there.

It seems that there is a lot of highlighting of the digital and physical world colliding recently, like the news of Pokemon GO locating things on private property. Seems that developers and companies are going to have to learn very quickly how to get the digital and physical worlds to interact without such conflicts.

One obvious solution would be what MaxMind has just done - "...changed its default centre points to be in the middle of bodies of water." Why no one thought of this earlier is beyond me though.

I'm surprised that the couple are suing for such a low amount - although $75k may be reasonable, generally you want to aim high knowing that you may be knocked down a bit, or get an offer of an out of court settlement for less.
And used the proceeds of them to buy the 600 million devices on their property.

That was my thought, this has punitive damages written all over it. I'm genuinely surprised this number was in the double digit millions.
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post #6 of 8
That is one massive oops, lol. Regardless if Max states that they never advertised that their service could track an IP to a house address, considering the harassment, threats and investigations from local and state law enforcement...they're probably liable for damages unless they were never even aware of the issue but I imagine they heard about this quite a while ago with the government involved.
post #7 of 8
Quote:
Originally Posted by herkalurk View Post

Read this last night, if maxmind was given the opportunity to fix it and didn't, they may actually get something from this.

Every time someone asked their servers for an IP and it linked to that address, Maxmind was aware of it. Given how often it resulted in a wild goose chase for law enforcement's time, it's very likely a judge sides with them.

I have to agree, the amount is quite low, they should have asked for more. Perhaps it was done in an attempt to get them to settle quickly.
post #8 of 8
Quote:
Originally Posted by 1Kaz View Post

I have to agree, the amount is quite low, they should have asked for more. Perhaps it was done in an attempt to get them to settle quickly.

Maybe.

Honestly, for a mid to large size company it would be cheaper and easier to just pay out straight away. Once you get corporate lawyers involved it's going to cost your company more than that in hours alone, before you even get to court.
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