Overclock.net › Forums › Components › Mice › [Sponsored] Logitech G Pro Gaming Mouse Review - by Ino
New Posts  All Forums:Forum Nav:

[Sponsored] Logitech G Pro Gaming Mouse Review - by Ino - Page 200

post #1991 of 3549
Quote:
Originally Posted by myhysae View Post

I will never buy anything directly from Logitech again. Only Amazon for me now. That support is the worst thing I had to experience yet. -.-

this 1000x
post #1992 of 3549
Quote:
Originally Posted by nyshak View Post

Logitechs support is the worst. Probably time for a reddit or FB storm to make them overthink how they are treating customers.

Honestly the support is fine if you get them on the phone. Took a while to find the number but after I called them everything was incredibly smooth. I do miss the old days of having someone answer my ticket within like 12 hours everytime I broke a G400 cable.
post #1993 of 3549
Quote:
Originally Posted by SEJB View Post

Honestly the support is fine if you get them on the phone. Took a while to find the number but after I called them everything was incredibly smooth. I do miss the old days of having someone answer my ticket within like 12 hours everytime I broke a G400 cable.
Well, maybe you lucked out. I successfully got a hold of someone via phone and guess what they told me? "We do not handle online purchases. You will need to submit a SUPPORT TICKET." To make matters worse, this was the same exact thing told to me when I brought a faulty G900 with invoice to their HQ in Newark, CA. What happened there was a rep took down my info and typed it all in to submit a ticket on the very same web page that I could have done myself from home. Pathetic.
post #1994 of 3549
They don't handle repairs via chat afaik so I guess, it's the same via phone. Returns is a whole other thing though.

Maybe Sweden has better support since we talked a bit about the new lineup and which we preferred. Really cool dude.

No offense but I don't really understand what bringing a product to a company's hq would do. No real company will have repairs or extra units at a hq so that's just stupid. An hq isn't a support terminal.
Edited by SEJB - 9/21/16 at 9:07am
post #1995 of 3549
Quote:
Originally Posted by SEJB View Post


No offense but I don't really understand what bringing a product to a company's hq would do. No real company will have repairs or extra units at a hq so that's just stupid. An hq isn't a support terminal.
I actually applied for an engineering job at that building in Newark, CA AND they have an in-store location on the 1st floor that sells......................... extra units. They coulda just swapped my defective one and issue me one of the brand new ones on the shelf. Then again, the hell with the G900, just hire me (lol).
post #1996 of 3549
2 weeks with the Pro now, here is a little write up.

No issue at all transitioning from the G100s to the Pro, it is very comfortable and I have plenty of room for the ring and pinky.

Mouse 1&2 are equal in clicking. Clicks are amazing to say the least and I usually don't care about them much, it's a mouse button...just click the damn thing.

Side buttons I actually liked a lot, they are small and kinda thin but I still very much enjoyed them. Their size gave me room for the thumb to be comfy and grip how I like. I did not have to adjust to click them either, just a roll of the thumb to actuate.

I had no problem with the scroll, the middle click was fine & the wheel being wide is welcomed in my book.

Sensor....what the hell else hasn't been said? My aim was A-ok with it, the weight made it easy to throw around like I do my niece when she wants to wrestle with me. Stopping the mouse was a breeze and it was great snapping to targets as well as tracking.

I do prefer the Pro to the 100s, I liked the mouse 1 & 2 better and also having side buttons. They did not hinder my grip at all. Even with a big paw I didn't get any cramps in my hand and the mouse was comfortable to use over extended periods of gaming and windows. I do prefer a non braided cable but my bungee had the cord suspended in the air so it was no problem at all really, I do wish they would drop the braids though.

Overall the mouse gets a 10/10 because I could really find nothing to complain about at all. The build quality was great all around. Light weight, amazing buttons, a shape that will fit a very wide range of hands and a sensor that performs damn well.

I may or may not be sticking with it but that is just personal preference.

Logitech did great with the Pro and I have some friends I will certainly convince to try. As Alya said it's overall better than anything else out right now. I had a hard time disagreeing with him when he said such.

Edit: FORGOT to talk about the mouse feet. I genuinely like the 2x2 design better so in my time with the mouse thus far I have had no problem with the feet as far as glide. They feel great on all the pads I have, I hope they stick with the style in the future.

My apologies for being all over in this post.
Edited by PhiZaRoaH - 9/21/16 at 9:25am
post #1997 of 3549
@PhiZaRoaH - so if it boiled down to the G Pro, G303 and either the EC1-A or EC2-A, does the G Pro suit you well over all those I mentioned? It's hard to bump the G303 off (despite the shape, which I actually liked). I have an easier time gripping the G303 vs. the G Pro's (_) sides.
post #1998 of 3549
Quote:
Originally Posted by VESPA5 View Post

I actually applied for an engineering job at that building in Newark, CA AND they have an in-store location on the 1st floor that sells......................... extra units. They coulda just swapped my defective one and issue me one of the brand new ones on the shelf. Then again, the hell with the G900, just hire me (lol).

Thats more than I expected, should have been able to confirm the fault in that store then. My thought was that if I order a new car from BMW and go to their HQ to complain about a problem they will ask me if I am retarded and direct me towards the retailer where I picked my car up.
post #1999 of 3549
Quote:
Originally Posted by VESPA5 View Post

@PhiZaRoaH - so if it boiled down to the G Pro, G303 and either the EC1-A or EC2-A, does the G Pro suit you well over all those I mentioned? It's hard to bump the G303 off (despite the shape, which I actually liked). I have an easier time gripping the G303 vs. the G Pro's (_) sides.

If I had to stick with the Pro, I would be just fine doing so. Nothing about the mouse I dislike at all. Logitech really is on point. I only paid $68 for it so price wise it was right on point with the others.

The 303 is the only mouse I can claw grip successfully, the pro I palm like the rest of my mice.

It is hard to just bump the 303 simply because you love it. lol, you have issues with pain in the hand when using it for a long time no? I'd say drop it A$AP like Rocky.


Now If I had a choice from the bunch you gave me, that would be a different story.
post #2000 of 3549
Thats it! how do i remove the braiding? any good video out there?
i cant imagine wy they choosed a braided cable for a pro mouse especially when this chris pate is an esport fan.. what the hell.. frown.gif
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Mice
Overclock.net › Forums › Components › Mice › [Sponsored] Logitech G Pro Gaming Mouse Review - by Ino