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[Sponsored] Logitech G Pro Gaming Mouse Review - by Ino - Page 31

post #301 of 3549
@eShrew

What went into the design decision to have the top-rear shell not part of the functional structure?
post #302 of 3549
Quote:
Originally Posted by ncck View Post

Refunds and RMA are easy but the support reps have no idea what they're talking about if you try to ask an actual question.. it's a copy paste FAQ and beyond that they give up. If I need to return or refund then in satisfied cause it's very quick and easy

Ah good ole first line/second line/... where the first guy just inputs crap and all the good ones eventually move up the ladder.

I have to do plenty of RMA's at work for computers and laptops and even those can differentiate heavily. Best one imo is actually Acer & Microsoft. Worst experiences were brands like Samsung, Toshiba, ... HP is middle ground, their system is efficient, requires e-mailing, but the repairs themselves are often sub-par.

Microsoft has a process that doesn't involve any human interaction but the system itself gives you plenty of clear updates letting you know in what "phase" of the RMA or repair your Surface device is at. Acer requires a phone call but they're quick and efficient. If the part is non vital such as RAM or a HDD, they send it to us, we swap it out and send back the broken part in the box with a new UPS stamp.

TIP if you ever have to do RMA work like that, alway and I do mean ALWAYS, check the spare hard drive the manufacturer sends you or replaces. The amount of times I had brands send me a broken refurbished HDD in exchange for the other one is excessive. This is where brands like Samsung/Toshiba/... tend to excel at... in a bad way tongue.gif
Edited by CorruptBE - 8/17/16 at 3:59pm
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post #303 of 3549
Quote:
Originally Posted by L1nos View Post

BF1 Beta starts at August 31.

But this mouse will be available around September 10th.

Holy crap, I am DOOMED! biggrin.gif
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post #304 of 3549
Quote:
Originally Posted by daniel0731ex View Post

@eShrew

What went into the design decision to have the top-rear shell not part of the functional structure?

I don't understand the question. What do you mean by "functional structure" and why would the knuckle rest need to be a part of that?
post #305 of 3549
Quote:
Originally Posted by CPate View Post

I don't understand the question. What do you mean by "functional structure" and why would the knuckle rest need to be a part of that?

i.e. removing the rest would not affect the structural integrity of the mouse or affect any of the mechanical functions (i.e. button presses). According to qsxcv's pictures, this seems to be the case:



A counterexample would be this


Edited by daniel0731ex - 8/17/16 at 4:19pm
post #306 of 3549
^ best mouse ever?
Quote:
Originally Posted by Conditioned View Post

And you didn't learn that that people in general are pretty stupid and have a flock mentality?
Yea along with having to be adament this is my experience too. I had this, quite expensive, wireless keyboard that stopped working. Within the warranty period. This was a keyboard known to fail often, but still I had to argue with the support. Once the agreed to my claim they were excellent though. I got a new one sent to me, without delay. They didn't even want the broken one. Of course, magically I got an email, where they wanted me to rate their support. Funny how often that happens when you get decent service, even though it's supposed to be random.

How am I supposed to respond to that? Or were you just indirectly calling everyone else dumb?
post #307 of 3549
Quote:
Originally Posted by daniel0731ex View Post

i.e. removing the rest would not affect the structural integrity of the mouse or affect any of the mechanical functions (i.e. button presses).

Probably because the lighting design required there not to be anything (like screw bosses or whatever) in the way.
post #308 of 3549
Quote:
Originally Posted by CPate View Post

Probably because the lighting design required there not to be anything (like screw bosses or whatever) in the way.

This turns out to be an excellent design choice, I love it. It gives fantastic versatility to modding.
post #309 of 3549
Quote:
Originally Posted by xSociety View Post


AHAHA,

exactly what I had in mind biggrin.gifthumb.gif
post #310 of 3549
I have pretty small hands and I've been using the ZA13 for some time, just wish it was slightly wider like the ZA12 without the added length. This mouse is shorter and wider... Sounds really good. Might try it out but $70 is a lot compared to $40 G303.. frown.gif
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