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New 32" UHD has dead/brite pixels advice?

post #1 of 3
Thread Starter 
So my 35 day old ASUS ProArt 32" UHD monitor is having 1 red pixel, 1 blueish pixel and 1 dead pixel. I got an RMA form and prepaid shipping label from ASUS but this is my first time dealing with an RMA so anything special I should know? (I did manage to hang onto the original box so that's pretty nice)

*For the pixels I did run a 10 hour color/static test to try and unstick them, and also tried gently pressing on them with my finger and Q-tip.
post #2 of 3
Nothing else than maybe take pictures of the package and the monitor condition,and pray the gods that ASUS does not screw you. redface.gif
post #3 of 3
Thread Starter 
Quote:
Originally Posted by GoLDii3 View Post

Nothing else than maybe take pictures of the package and the monitor condition,and pray the gods that ASUS does not screw you. redface.gif

Yeah hows the customer satisfaction with RMA's with ASUS?
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