Originally Posted by DVLux
Originally Posted by Lady Fitzgerald
I wouldn't buy an HDD from Amazon even if only because of the sloppy, inadequate way they package merchandize for shipping now. Heck, they don't even have the brains to package light bulbs safely. Newegg is much safer and probably cost about the same.
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Last drive I ordered from Amazon the drive came in a box, securely inset with foam.
Last time I ordered from Newegg the drive came in bubble wrap.
Not sure what you experienced, but I doubt you could kill yourself on either merchant.
The last drive I got from Amazon was wrapped in cheap bubblewrap and could still rattle around loose in the box. And that was long before Amazon started really cheaping out on packaging quality. I was serious when I said Amazon can't even ship light bulbs safely. They just throw clamshell packed individual bulbs into a box with a few really loose air pillows that do nothing to protect the bulbs from rattling around, knocking up against each other, resulting in broken bulbs (some were the wrong kind, too). Even replacements for the broken bulbs were poorly packaged. Complaining only resulted in empty promises that did nothing to change the situation. Everything else I ordered this year was also shoddily packaged (also, their order pickers frequently pulled the wrong items). Amazon's new delivery service, Amazon Logistics (AMZL), is careless, frequently late, and some of their carriers are thieves. Amazon just doesn't give the north end of a southbound furry little rodent about their customers anymore. Except for e-books (until they figure out how to screw up delivering them), I'm now ordering from Amazon only if they are the only company on Earth that has what I need and can't substitute with something else (and not even then if it is a high priced item). Also, Amazon often sells items at a higher price than other companies.
Newegg, while not as prompt as they used to be, packages their merchandise much, much better than Amazon does now. The last drive I got from Newegg was wrapped in a heavy duty, tubular "bubble wrap" sleeve that fully enclosed the drive snugly. The material the air filled tubes are made of can support my weight (and I weigh well over 200 lb.); I can't pop them even by stomping on them. The sleeve encased drive is then put into a snug fitting box so it can't rattle around in the box. when more than a couple HDDs are being shipped, the individual boxes are placed into a larger box and the remaining space is filled with identical, empty boxes to ensure the boxes with the HDDs won't rattle around loose.
The last order I got from Amazon was the final straw for me. I ordered a black and white 120mm fan and a hole saw arbor to pad a order to get the $25 minimum order required for some jigsaw blades that were part of Amazon's idiotic Add On program (even though Prime is supposed to cover the cost of shipping). Amazon split the order (understandable when necessary to fill an order from two different warehouses). The saw blades arrived packaged in a bubble wrap envelope (appropriate packaging in this case). The arbor and the fan were just thrown into a box with a couple of inadequate air pillows (one was deflated). The box was delivered late by AMZL and dropped at door of my shipping address, a UPS store on the outside corner of a busy strip mall over two hours after the store closed in plain sight of God and every thief in the area. By some major miracle, the box was still there the next morning but had been opened. It was another miracle that the fan and arbor were still there. Adding insult to injury, the arbor was defective (the manufacturer's fault, not Amazon's; I now call Morse Remorse since this wasn't the first defective product I received from them), which I returned for a refund, and the fan was all black, not the black and white I ordered, which I returned for replacement. To make matter worse, the replacement fan was also all black! I returned that for a refund, which I received in a reasonable amount of time after Amazon received it (and I wound up having to get after Amazon to issue the refund). I ordered the remaining nine fans I needed from Newegg (I had been ordering the fans piecemeal from Amazon to use as padding for other orders because of Amazon's moronic Add On program), which happened to be on sale for 20% off the same price Amazon was charging (actually cheaper than Amazon since I don't have to pay tax on Newegg orders). The fans from Newegg arrived in a single box with the empty space fully filled with sturdy air pillows (none were deflated, unlike what usually happens with Amazon's flimsy pillows) and were the correct color.
Lookup Amazon Logistics or AMZL online to see how horrible they are. There are videos of delivery drivers throwing packages, entering people's homes uninvited, stealing from packages, entering a business and stealing a wallet, etc. Amazon's customer "service" reps are now located offshore, probably India, based on the names of the reps. Requests to have my complaints escalated to someone in the U.S. who understands English (the replies I often received made it obvious they didn't understand English very well) were repeatedly denied.