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Is my power supply causing the crashes of my computer?

post #1 of 15
Thread Starter 
Hi, recently, my computer has been crashing a lot and I'm trying to find a solution.
The computer I've built is fairly new, I've built it about 3 months ago. Whenever my computer crashes, it seems to boot itself up. I'm not sure if this is suppose to happen or not. I've overclocked my cpu before, but when the crashing started to happen, I've turned it back to the stock settings (3.5ghz), but my computer still seems to be crashing. Sometimes when it crashes and reboots, it says that Asus' anti power surge is activated but it doesn't always show. My crashing does not only occur when I'm using windows, once when my system booted to the American Mega trends screen (Every time I start my computer it goes to that screen), it shuts itself down like the crashes in windows. What might be the problem here? Is there a way to test my components without old parts since this is my first PC?

Specs:
i5 6600k
Corsair H100i v2
Vengence 16GB
Maximus VIII Hero
Strix GTX 1070
Corsair RM850x
post #2 of 15
Quote:
Originally Posted by ElectroSenpai View Post

Hi, recently, my computer has been crashing a lot and I'm trying to find a solution.
The computer I've built is fairly new, I've built it about 3 months ago. Whenever my computer crashes, it seems to boot itself up. I'm not sure if this is suppose to happen or not. I've overclocked my cpu before, but when the crashing started to happen, I've turned it back to the stock settings (3.5ghz), but my computer still seems to be crashing. Sometimes when it crashes and reboots, it says that Asus' anti power surge is activated but it doesn't always show. My crashing does not only occur when I'm using windows, once when my system booted to the American Mega trends screen (Every time I start my computer it goes to that screen), it shuts itself down like the crashes in windows. What might be the problem here? Is there a way to test my components without old parts since this is my first PC?

Specs:
i5 6600k
Corsair H100i v2
Vengence 16GB
Maximus VIII Hero
Strix GTX 1070
Corsair RM850x

Have you attempted to just take apart of your pc and re-seat everything? Possibly test your rig with another PSU?
post #3 of 15
Thread Starter 
Quote:
Originally Posted by drazah View Post

Have you attempted to just take apart of your pc and re-seat everything? Possibly test your rig with another PSU?
I haven't got time for that lately, but I've tried to disconnect and connect some plugs back but it still didn't work. And sadly, I don't have another PSU to test my rig with since all I have my pc parts.
post #4 of 15
Well, The PSU could certainly be the culprit, but so could a few other things. Memory problems can cause random crashes, so it is worth testing to see if it's ok. http://www.memtest86.com/

Also there could be a thermal shutdown, so its worth getting monitoring software, and checking your temps. Most of these will also monitor voltages as well, though it won't be hugely accurate. But it may give an insight into the problem.

https://www.hwinfo.com/
post #5 of 15
Quote:
Originally Posted by latelesley View Post

Well, The PSU could certainly be the culprit, but so could a few other things. Memory problems can cause random crashes, so it is worth testing to see if it's ok. http://www.memtest86.com/

Also there could be a thermal shutdown, so its worth getting monitoring software, and checking your temps. Most of these will also monitor voltages as well, though it won't be hugely accurate. But it may give an insight into the problem.

https://www.hwinfo.com/

Yep, this is what I was going to say next. If you don't have replacement parts to test then definitely run some hardware monitors and see if anything is over-heating, spiking strangely, and test your hardware also to see if you can rule something bad out.

Something like this could be caused by countless things. Try to rule out your hardware first, then move over to maybe something corrupt within windows.
post #6 of 15
There is a program called Who crashed:
http://www.resplendence.com/whocrashed

I suggest you to try it and see what error code you get. It would be useful for us if you posted the error list (the program will give you one).

PS: not the first time I've heard about that power surge thing. Have you updated the motherboard BIOS? It could be buggy.
My System
(15 items)
 
  
CPUMotherboardGraphicsRAM
i7-4790k MSI Z97 Gaming 5 Sapphire R9 290X Tri-X 2x8gb ADATA 2133MHz CL10 
Hard DriveCoolingOSKeyboard
Mushkin 1 TB SSD & Samsung F3 spinpoint 1 TB MCP655A + 2 x MCP320 + EK supreme copper Win10 Corsair K70 Lux 
PowerCaseMouse
Corsair 750W Bitphenix Monstrous water cooling case Logitech G9X 
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My System
(15 items)
 
  
CPUMotherboardGraphicsRAM
i7-4790k MSI Z97 Gaming 5 Sapphire R9 290X Tri-X 2x8gb ADATA 2133MHz CL10 
Hard DriveCoolingOSKeyboard
Mushkin 1 TB SSD & Samsung F3 spinpoint 1 TB MCP655A + 2 x MCP320 + EK supreme copper Win10 Corsair K70 Lux 
PowerCaseMouse
Corsair 750W Bitphenix Monstrous water cooling case Logitech G9X 
  hide details  
Reply
post #7 of 15
Thread Starter 
Quote:
Originally Posted by latelesley View Post

Well, The PSU could certainly be the culprit, but so could a few other things. Memory problems can cause random crashes, so it is worth testing to see if it's ok. http://www.memtest86.com/

Also there could be a thermal shutdown, so its worth getting monitoring software, and checking your temps. Most of these will also monitor voltages as well, though it won't be hugely accurate. But it may give an insight into the problem.

https://www.hwinfo.com/

I don't think temperatures is an issue here since I get shutdowns from light workloads like internet browsing and even in the American Mega trends startup page. I've checked my memory and it doesn't seem to have a problem, I've checked the voltages through the bios and nothing seem too odd. Is there a way to test my PSU to verify that it's the problem?
post #8 of 15
Thread Starter 
Quote:
Originally Posted by Just a nickname View Post

There is a program called Who crashed:
http://www.resplendence.com/whocrashed

I suggest you to try it and see what error code you get. It would be useful for us if you posted the error list (the program will give you one).

PS: not the first time I've heard about that power surge thing. Have you updated the motherboard BIOS? It could be buggy.
Yes, I've also heard about the power surge thing, which is why I'm not sure if my PSU is the problem or not.
post #9 of 15
Well the only thing you could do, is monitor the voltage with a voltmeter, and watch for any dropouts. easy to miss though. Best test would be using another PSU, and see if the problem persists.
post #10 of 15
Thread Starter 
Thanks, I'll be using WhoCrashed to keep you guys updated on what's happening.
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