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Cracked a brand new phone...

post #1 of 8
Thread Starter 
So my luck these past couple weeks have been absolutely terrible. I won't get into all the gritty details, but as always things like this just like to keep hitting me.

I just dropped my brand new Note 7 (the exchanged one) and the glass cracked so bad that the phone wont even operate with finger gestures, I have to use my stylus. Also I'm getting green lines and weird pixelation throughout the display. My otter box case seemed to do jack at actually protecting the screen.

Wonderful!

So that being said does anyone know what my options are? I already signed up for ATT's insurance program and was going to exchange it but then I realized they offer refurbished models as replacements. I'm not okay with that. I'm not paying almost $900 to get even a slightly used second hand phone.
I'm well within my 14 day return period since I just recently exchanged the device. Does anyone know if I can just pay a good sum like 100-200 and just get a new replacement phone? Please help, my luck has been just terrible lately and this was the awful cherry on top. Thanks in advance.
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post #2 of 8
Thread Starter 
Or does anyone know of any websites that might carry stock on Note7 parts already? Any help would be greatly appreciated. Thanks.
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The Beast
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post #3 of 8
Thread Starter 
Bump. frown.gif
The Beast
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The Beast
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post #4 of 8
You have to know that if you replace the screen you'll probably loose the water resistance.
Thatius
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[Samsung] CF390 22" 1080p 72Hz Freesync [E-Element] Z-88 RGB Blue Switches [SeaSonic] S12II 520 [Phanteks] Enthoo Pro M 
MouseMouse PadAudioAudio
[Logitech] G303 [Corsair] MM300 Extended [Sennheiser] CX300ii [Samson] Meteor 
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[NZXT] Hue+ [ORICO] ABS High Speed USB 2.0 7 Ports HUB [Microsoft] Xbox One Controller [Samsung] Galaxy Grand Prime LingeageOS 13 Andr... 
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[Corsair] MM300 Medium 
CPUMotherboardRAMHard Drive
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[Samsung] CF390 22" 1080p 72Hz Freesync [E-Element] Z-88 RGB Blue Switches [SeaSonic] S12II 520 [Phanteks] Enthoo Pro M 
MouseMouse PadAudioAudio
[Logitech] G303 [Corsair] MM300 Extended [Sennheiser] CX300ii [Samson] Meteor 
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[NZXT] Hue+ [ORICO] ABS High Speed USB 2.0 7 Ports HUB [Microsoft] Xbox One Controller [Samsung] Galaxy Grand Prime LingeageOS 13 Andr... 
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post #5 of 8
considering how new the note 7 is and how recent the replacements have happened its unlikely there will be crappy refurbs.

besides the replacement note7 is most likely a factory refurb, if you send your broken phone in chances are its what you get back aka a well factory refurbed
post #6 of 8
Thread Starter 
I appreciate the support. I suppose it isn't likely that would have to many used/damaged Note7 piled up yet. I just wish this insurance company didn't have so many negative complaints. Well, here's to hoping for the best. Thanks again.
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The Beast
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post #7 of 8
Quote:
Originally Posted by silverwing View Post

I appreciate the support. I suppose it isn't likely that would have to many used/damaged Note7 piled up yet. I just wish this insurance company didn't have so many negative complaints. Well, here's to hoping for the best. Thanks again.
Good luck!thumb.gifthumb.gifthumb.gif
Thatius
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Prockthion
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Thatius
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[Crucial] Ballistix Sport 1x8GB 1600MHz [Kingston] HyperX Fury 120GB 2.5" SSD [Western Digital] Blue 1TB 3.5" 7200RPM [Toshiba] 250GB 2.5" 5400RPM 
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[Hitachi] 320GB 2.5" 5400RPM [Asus] DRW-24B1ST/BLK/B/AS [Enermax] ETS-T40F-W [Microsoft] Windows 10 64-bit 
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[Samsung] CF390 22" 1080p 72Hz Freesync [E-Element] Z-88 RGB Blue Switches [SeaSonic] S12II 520 [Phanteks] Enthoo Pro M 
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[Logitech] G303 [Corsair] MM300 Extended [Sennheiser] CX300ii [Samson] Meteor 
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[NZXT] Hue+ [ORICO] ABS High Speed USB 2.0 7 Ports HUB [Microsoft] Xbox One Controller [Samsung] Galaxy Grand Prime LingeageOS 13 Andr... 
Other
[Corsair] MM300 Medium 
CPUMotherboardRAMHard Drive
[AMD] A8-7600 [MSI] A68HM Grenade [G.Skill] Value Series 1x4GB 1333Mhz [Seagate] Barracuda 1TB 3.5" 7200RPM 
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[Microsoft] Windows 10 Home 64-bit [Antec] NSK1380 
CPUMotherboardGraphicsRAM
[AMD] A10-7850K [ASUS] A88X-Pro [MSI] GeForce GTX 1050 OC 2GB  [Kingston] HyperX Fury White 2x4GB 1866MHz 
RAMHard DriveHard DriveHard Drive
[Crucial] Ballistix Sport 1x8GB 1600MHz [Kingston] HyperX Fury 120GB 2.5" SSD [Western Digital] Blue 1TB 3.5" 7200RPM [Toshiba] 250GB 2.5" 5400RPM 
Hard DriveOptical DriveCoolingOS
[Hitachi] 320GB 2.5" 5400RPM [Asus] DRW-24B1ST/BLK/B/AS [Enermax] ETS-T40F-W [Microsoft] Windows 10 64-bit 
MonitorKeyboardPowerCase
[Samsung] CF390 22" 1080p 72Hz Freesync [E-Element] Z-88 RGB Blue Switches [SeaSonic] S12II 520 [Phanteks] Enthoo Pro M 
MouseMouse PadAudioAudio
[Logitech] G303 [Corsair] MM300 Extended [Sennheiser] CX300ii [Samson] Meteor 
OtherOtherOtherOther
[NZXT] Hue+ [ORICO] ABS High Speed USB 2.0 7 Ports HUB [Microsoft] Xbox One Controller [Samsung] Galaxy Grand Prime LingeageOS 13 Andr... 
Other
[Corsair] MM300 Medium 
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Thatius
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Prockthion
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Thatius
(25 items)
 
CPUMotherboardGraphicsRAM
[AMD] A10-7850K [ASUS] A88X-Pro [MSI] GeForce GTX 1050 OC 2GB  [Kingston] HyperX Fury White 2x4GB 1866MHz 
RAMHard DriveHard DriveHard Drive
[Crucial] Ballistix Sport 1x8GB 1600MHz [Kingston] HyperX Fury 120GB 2.5" SSD [Western Digital] Blue 1TB 3.5" 7200RPM [Toshiba] 250GB 2.5" 5400RPM 
Hard DriveOptical DriveCoolingOS
[Hitachi] 320GB 2.5" 5400RPM [Asus] DRW-24B1ST/BLK/B/AS [Enermax] ETS-T40F-W [Microsoft] Windows 10 64-bit 
MonitorKeyboardPowerCase
[Samsung] CF390 22" 1080p 72Hz Freesync [E-Element] Z-88 RGB Blue Switches [SeaSonic] S12II 520 [Phanteks] Enthoo Pro M 
MouseMouse PadAudioAudio
[Logitech] G303 [Corsair] MM300 Extended [Sennheiser] CX300ii [Samson] Meteor 
OtherOtherOtherOther
[NZXT] Hue+ [ORICO] ABS High Speed USB 2.0 7 Ports HUB [Microsoft] Xbox One Controller [Samsung] Galaxy Grand Prime LingeageOS 13 Andr... 
Other
[Corsair] MM300 Medium 
CPUMotherboardRAMHard Drive
[AMD] A8-7600 [MSI] A68HM Grenade [G.Skill] Value Series 1x4GB 1333Mhz [Seagate] Barracuda 1TB 3.5" 7200RPM 
OSCase
[Microsoft] Windows 10 Home 64-bit [Antec] NSK1380 
CPUMotherboardGraphicsRAM
[AMD] A10-7850K [ASUS] A88X-Pro [MSI] GeForce GTX 1050 OC 2GB  [Kingston] HyperX Fury White 2x4GB 1866MHz 
RAMHard DriveHard DriveHard Drive
[Crucial] Ballistix Sport 1x8GB 1600MHz [Kingston] HyperX Fury 120GB 2.5" SSD [Western Digital] Blue 1TB 3.5" 7200RPM [Toshiba] 250GB 2.5" 5400RPM 
Hard DriveOptical DriveCoolingOS
[Hitachi] 320GB 2.5" 5400RPM [Asus] DRW-24B1ST/BLK/B/AS [Enermax] ETS-T40F-W [Microsoft] Windows 10 64-bit 
MonitorKeyboardPowerCase
[Samsung] CF390 22" 1080p 72Hz Freesync [E-Element] Z-88 RGB Blue Switches [SeaSonic] S12II 520 [Phanteks] Enthoo Pro M 
MouseMouse PadAudioAudio
[Logitech] G303 [Corsair] MM300 Extended [Sennheiser] CX300ii [Samson] Meteor 
OtherOtherOtherOther
[NZXT] Hue+ [ORICO] ABS High Speed USB 2.0 7 Ports HUB [Microsoft] Xbox One Controller [Samsung] Galaxy Grand Prime LingeageOS 13 Andr... 
Other
[Corsair] MM300 Medium 
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post #8 of 8
Dont all the new samsung have the screen warranty on them ? If you drop it you can get a new one from the warranty like 50 dollars or some stuff like that ?
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