Originally Posted by VESPA5
Why not just stick with what works best for you? There are NO companies out there that are immune to QC issues. It just so happens that the companies that do sell a lot of mice tend to have the most hit and miss criticisms regarding their products. The QC complaints about Razer products have reached legendary status (yet I'm one of the few who never got a dud of a DeathAdder - yet).
You are lucky indeed. I want to share my experience with Razer's abysmal quality control.
I purchased a DA 2013 a couple years ago on Amazon and instantly loved the shape. There was a problem with the mouse I received though: the right rubber grip was poorly misaligned and was not flush with the right side of the mouse. These side grips already seemed kind of cheap, and knowing they are a high-wear area and subject to peeling, I asked Amazon for an exchange. I went through this exchange process two more times within the span of maybe two months and each one I received had this misaligned rubber on one side or the other. I noticed on some of these DAs there was a difference in sound in the clicks (MB1 vs MB2) (MB4 vs MB5) but I can't recall whether or not they actually felt
different. My main issue was with the misaligned rubbers and I was not going to keep a defective DA.
I really liked the mouse so I decided to try my luck at Best Buy after having already returned three of them to Amazon. Maybe Amazon just got a bad batch, right? Open my fourth DA and what do I get? Another DA with a badly misaligned rubber! I gave up on Razer at this point and went with a Logitech mouse for a few months but I had issues with it and decided to give the DA another shot. At this time, the Chroma had been out for a while. I picked up a Chroma (my fifth DA now) from Best Buy and I finally got a defect-free one! Fast forward a year and a half and I'm experiencing double-clicking in MB1.
The RMA process was simple enough but the replacement I received has a rattling MB5 and a top cover that's poorly aligned, resulting in a sharp corner on the top right of the mouse. This is bothersome because I feel this sharp corner when I palm grip the mouse. MB1 and MB2 don't sound the same either. MB1 sounds normal but MB2 has a much higher pitched click. I don't think they actually feel
different so while annoying, I could've lived with this.
Annoyed with my RMA replacement, I decided to pick up a new Chroma from Best Buy (my seventh DA). Everything was perfect on this one except for MB4 which is too recessed. It's almost flush with the side of the mouse -- making it difficult to press with the edge of the thumb. On top of that, the button is quite mushy. This one's no good either. I also notice that the cable on this seventh one is significantly more flexible than the cable in the RMA replacement. This is how I remembered my Chroma's cable -- very flexible. I also notice the coating on this one is slightly different from the RMA replacement. A bit smoother.
So out of seven DAs, that's one good one out-of-the box that eventually developed the double-clicking problem. I've contacted Razer about the issue with my RMA and they're going to send me another replacement Chroma. Crossing my fingers.
P.S. Aside from the DA, my only other experience with Razer was with their blue-switch BlackWidow mechanical keyboard. This was back when they were still using Cherry MX switches. I ultimately decided I didn't like blue switches for gaming, but something I noticed with the keyboard was that there was a lot of inconsistency in the feel of switches. While the majority of the keys were clicky and tactile, there were quite a few that felt lighter than they should've been. A bad first impression with Razer.