Originally Posted by DesertRat
Wow. Not very pleased on how Steam Support told you to F off. Not even politely, just not in such vulgarity.
No offense to OP, but I think the way they handled it was perfectly fine and as good as it can get. You can't expect a personalized response to all the people complaining about the game.
Also, at the end of the day, I don't think it was advertised as a multiplayer game, infact I think it was advertised as single-player.
Steam has a policy, they are going to stick to it. I think it's nice that they offer refunds the way they do (I've refunded a few games with a few clicks and no interaction with a human whatsoever - it's perfect).
OP got [B]30 Hours
[/B] of game play out of it. Personally I think this is a very long time to realize the game is not what you paid for (there are very few games that I have played for more than 30 hours in my entire life), you've pretty much gotten your money's worth of game time ($60 for 30 hours, $2/hour of entertainment .... that's far far cheaper than going to watch a movie at the cinemas or other comparable entertainment).
Sorry OP, I think you were treated perfectly fairly by Steam.
No Man's Sky was a very bungled release, but probably is pretty much what is to be expected for a game like this.
People are expecting a universe with 15quintillion planets that acts exactly like we expect it to, but it just isn't possible. Top scientists don't have a formula for how everything is the way it is, so why would a game creator be able to simulate it? If a game creator managed to replicate a working universe with all planets rotating and space junk colliding and AI having space battles that you could join in and all the other stuff people are expecting, they would become the greatest scientific mind of the modern age, proving theories like the one where we are most likely living in a simulation, finally coming up with the theory of everything and basically turn our whole understanding of reality on it's head.
edit: Also with people not finding enough variation with planets, minerals, and the animals and plants (flora and fauna) found on the planets. How much variation do people think there is going to be. If you are expecting to find dinosaur-like animals on a planet, imagine what your chances of finding them are in 15quintillion planets, probably not 1million in 15quintillion or less. You could possibly play the game all your life and never find a planet with anything interesting on it... which is what the game was designed to be...Edited by spinFX - 9/29/16 at 7:30pm