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NVME M.2 drive not recognised in Maximus VII Impact BIOS

post #1 of 9
Thread Starter 
Hey, I'm having an annoying issue with my VII Impact and the 1TB Toshiba XG3.

The SSD is properly installed and is visible as a drive in windows 10, and I can even begin installing windows on it, so there's no fault with the hardware. The issue is when the installation needs to continue on the booted SSD - the BIOS does not see the drive so it can't boot from it and continue the installation.

The BIOS version is the latest available - 3003. I have tried reflashing the BIOS, resetting it to defaults, and have messed with boot settings. Nothing has worked so far.

What else can I try? Has anyone had a similar issue before, and did you resolve it? This is especially aimed @Raja@ASUS, I really hope there is a way around this.

I really appreciate any help on this one. This was an expensive drive and it would be a terrible thing for it not to be used as intended.

EDIT

Here it is in Toshiba's SSD utility in windows 10:



As you can see, it is fully recognised and functioning, I even managed to install the correct driver - a problem I have seen for others online.

How can it be so fully functional in windows and not bootable/visible in the BIOS? This is infuriating.
Edited by d0mini - 10/4/16 at 12:43pm
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CPUMotherboardGraphicsRAM
4790k@4.9GHz, 1.36v (4.5GHz uncore) Maximus VII Impact MSI 980 Ti Gaming 6G Corsair Dominator Platinum 16gb 2133 CL9 
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My baby
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CPUMotherboardGraphicsRAM
4790k@4.9GHz, 1.36v (4.5GHz uncore) Maximus VII Impact MSI 980 Ti Gaming 6G Corsair Dominator Platinum 16gb 2133 CL9 
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2x 840 EVO 500GB Toshiba XG3 1TB (M.2 NVMe SSD) EK Supremacy Evo & VGA Ek xres 140 pump 
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post #2 of 9
You most likely need to load the m.2 drivers onto a thumb drive and access them during the windows install when it asks to select your drive.
post #3 of 9
Thread Starter 
Quote:
Originally Posted by kl6mk6 View Post

You most likely need to load the m.2 drivers onto a thumb drive and access them during the windows install when it asks to select your drive.

Hey, thanks for reading my thread smile.gif I actually did load an M.2 driver successfully during the windows install, but the windows install recognised the drive and dealt with it just fine regardless as windows 10 has a built-in NVME driver.

It's after the files are copied over, and the installation has completed that I am having the issue: the drive is not recognised by the BIOS as a bootable device - it just doesn't appear anywhere in the BIOS. Because of that, I can't finish the installation and have it as my OS disk.

I am thinking this has to be a BIOS setting issue, and if it is not that then it must be a BIOS firmware issue (I truly hope not). I have tried disabling secure boot, setting the compatibility CSM options to boot with UEFI drives only, and nothing has changed the fact that the drive doesn't appear in the BIOS and that I can't boot from it.

I have yet to try disabling fast-boot, and I will try that tomorrow. Really though I am clutching at straws, if anyone can tell me what settings are necessary for booting with an NVME drive on my motherboard I would be incredibly grateful.
My baby
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4790k@4.9GHz, 1.36v (4.5GHz uncore) Maximus VII Impact MSI 980 Ti Gaming 6G Corsair Dominator Platinum 16gb 2133 CL9 
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2x 840 EVO 500GB Toshiba XG3 1TB (M.2 NVMe SSD) EK Supremacy Evo & VGA Ek xres 140 pump 
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My baby
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4790k@4.9GHz, 1.36v (4.5GHz uncore) Maximus VII Impact MSI 980 Ti Gaming 6G Corsair Dominator Platinum 16gb 2133 CL9 
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2x 840 EVO 500GB Toshiba XG3 1TB (M.2 NVMe SSD) EK Supremacy Evo & VGA Ek xres 140 pump 
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4x Gentle Typhoons 1850rpm intake 4x Gentle Typhoons 1450rpm exhaust PE-240, XT45 120, SR-2 360, G2 240 slim rads windows 10 
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post #4 of 9
Found this article that might point you in the right direction though it's old and about the 750 series and don't think it actually says what that parameter is that needs to be enabled within the uefi.

"For the Intel 2.5 M.2 / Hyperkit version of the Intel 750 series SSD it requires a UEFI update which contains the support for enabling a fully bootable NVMe storage solution. All that is required on the noted motherboard is updating ( flashing ) the UEFI / BIOS to the updated UEFI.

Beyond that there is a configuration parameter that ideally must be enabled within the UEFI. This helps to ensure the motherboard recognizes the M.2 Hyperkit SSD as a fully bootable solution."

https://pcdiy.asus.com/2015/04/asus-z97-x99-motherboards-intel-750-series-nvme-ssds-all-you-need-to-know/
post #5 of 9
Thread Starter 
Quote:
Originally Posted by New green View Post

Found this article that might point you in the right direction though it's old and about the 750 series and don't think it actually says what that parameter is that needs to be enabled within the uefi.

"For the Intel 2.5 M.2 / Hyperkit version of the Intel 750 series SSD it requires a UEFI update which contains the support for enabling a fully bootable NVMe storage solution. All that is required on the noted motherboard is updating ( flashing ) the UEFI / BIOS to the updated UEFI.

Beyond that there is a configuration parameter that ideally must be enabled within the UEFI. This helps to ensure the motherboard recognizes the M.2 Hyperkit SSD as a fully bootable solution."

https://pcdiy.asus.com/2015/04/asus-z97-x99-motherboards-intel-750-series-nvme-ssds-all-you-need-to-know/

Hey, thanks for the link and for reading my thread. It doesn't seem to give any specific BIOS settings as you say, but it's a good thing that my motherboard supposedly supported it.


Here are all the relevant (that I know of) BIOS screens with settings I've been playing around with, if anyone has any ideas feel free to make suggestions:


I am going to try disabling my sata drives and mess around with the BIOS then. That way, if a setting does actually allow the M.2 drive to be bootable without showing up in the BIOS, I will know straight away. Thanks again for all the help, I really would like to get this sorted.
Edited by d0mini - 10/5/16 at 1:35am
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My baby
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CPUMotherboardGraphicsRAM
4790k@4.9GHz, 1.36v (4.5GHz uncore) Maximus VII Impact MSI 980 Ti Gaming 6G Corsair Dominator Platinum 16gb 2133 CL9 
Hard DriveHard DriveCoolingCooling
2x 840 EVO 500GB Toshiba XG3 1TB (M.2 NVMe SSD) EK Supremacy Evo & VGA Ek xres 140 pump 
CoolingCoolingCoolingOS
4x Gentle Typhoons 1850rpm intake 4x Gentle Typhoons 1450rpm exhaust PE-240, XT45 120, SR-2 360, G2 240 slim rads windows 10 
MonitorKeyboardPowerCase
Acer Predator XB270HU Corsair Strafe RGB EVGA G2 850 PSU Suppressor f51 
MouseMouse PadAudioAudio
Logitech G502 XXL neoprene mousemat goodness Bose companion 20 Sennheiser HD 650 
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CPUMotherboardGraphicsRAM
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post #6 of 9
I found another link this one to the ASRock forums with a step by step guide hope it helps.

http://forum.asrock.com/forum_posts.asp?TID=1236
post #7 of 9
Thread Starter 
Quote:
Originally Posted by New green View Post

I found another link this one to the ASRock forums with a step by step guide hope it helps.

http://forum.asrock.com/forum_posts.asp?TID=1236

Thanks again for the advice, I got as far as installing windows 10 and restarting. It says that 'Windows Boot Loader' or 'Windows Boot Loader: ' should appear in the boot order - it doesn't.

It says lower down that PCIE NVMe SSDs will not be 'listed in the storage configuration screen', but in the system browser tool. I think this is specific to Asrock, and regardless I can see no mention of the SSD anywhere in the BIOS.


@Fernando 1 pointed me towards this guide which actually gets you to modify your BIOS to incorporate NVMe support. I'm desperate so I tried it, both the BIOS' update tool and the 'BIOS updater' tool in windows did not accept the modified BIOS - it just didn't recognise it as a BIOS file. I might keep trying to get the BIOS to be accepted, but other than that I am at a loss as to what to try next.
Edited by d0mini - 10/5/16 at 6:33am
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My baby
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4790k@4.9GHz, 1.36v (4.5GHz uncore) Maximus VII Impact MSI 980 Ti Gaming 6G Corsair Dominator Platinum 16gb 2133 CL9 
Hard DriveHard DriveCoolingCooling
2x 840 EVO 500GB Toshiba XG3 1TB (M.2 NVMe SSD) EK Supremacy Evo & VGA Ek xres 140 pump 
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4x Gentle Typhoons 1850rpm intake 4x Gentle Typhoons 1450rpm exhaust PE-240, XT45 120, SR-2 360, G2 240 slim rads windows 10 
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post #8 of 9
Download the uefi bios 2601 onto a usb drive.
https://rog.asus.com/17482015/gallery/asus-announces-all-x99-and-z97-motherboards-support-nvm-express-devices/

Try looking around the asus forum though going from the asrock forum try setting the boot device control to uefi only, save exit reenter and select the uefi prefix in the boot order save and exit and it should start the windows install.

Edit: bios 3003 should work. https://rog.asus.com/forum/showthread.php?81374-Booting-with-Samsung-Nvme-950-Pro
Edited by New green - 10/5/16 at 4:11pm
post #9 of 9
Thread Starter 
Well, after a good 24 hours of trying to get this to work, I managed it. My XG3 is now recognised by my BIOS and is my boot drive as I type this.
All it took was a BIOS modification..! To be more specific, I had to add an NVMe module to my motherboard's BIOS, as apparently the support already in place for NVMe drives was not sufficient.


I did this seemingly computer-engineering-level feat by following two very simple guides by Fernando on the win-raid forums, known here as @Fernando 1:

1. This guide 'How to get full NVMe support for Intel Chipset systems from 6-Series up' gives the module required as well as telling you how to add it to your BIOS.

2. This guide How to flash a modded ASUS/ASRock/Gigabyte AMI UEFI BIOS tells you how to flash the modified BIOS onto your motherboard, as some conventional methods may not work.

This will most likely not work for all motherboards, but in the case of the Maximus VII Impact, it just does.


Just in case anyone has the exact same issue as me at some point, +/- the same NVMe SSD, here is my modified BIOS for the Maximus VII Impact:

https://drive.google.com/file/d/0Bz3JFg0qs4L9ZS04ZXZmWndkOVU/view?usp=sharing

Obviously I don't take responsibility if using my BIOS fails for you in any way. If you're concerned, just do it yourself following Fernando's guides.


And with that, thank you very much for the people who offered help and gave me links, I honestly was beginning to think I could never get this to work.
My baby
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CPUMotherboardGraphicsRAM
4790k@4.9GHz, 1.36v (4.5GHz uncore) Maximus VII Impact MSI 980 Ti Gaming 6G Corsair Dominator Platinum 16gb 2133 CL9 
Hard DriveHard DriveCoolingCooling
2x 840 EVO 500GB Toshiba XG3 1TB (M.2 NVMe SSD) EK Supremacy Evo & VGA Ek xres 140 pump 
CoolingCoolingCoolingOS
4x Gentle Typhoons 1850rpm intake 4x Gentle Typhoons 1450rpm exhaust PE-240, XT45 120, SR-2 360, G2 240 slim rads windows 10 
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Acer Predator XB270HU Corsair Strafe RGB EVGA G2 850 PSU Suppressor f51 
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Logitech G502 XXL neoprene mousemat goodness Bose companion 20 Sennheiser HD 650 
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My baby
(21 items)
 
   
CPUMotherboardGraphicsRAM
4790k@4.9GHz, 1.36v (4.5GHz uncore) Maximus VII Impact MSI 980 Ti Gaming 6G Corsair Dominator Platinum 16gb 2133 CL9 
Hard DriveHard DriveCoolingCooling
2x 840 EVO 500GB Toshiba XG3 1TB (M.2 NVMe SSD) EK Supremacy Evo & VGA Ek xres 140 pump 
CoolingCoolingCoolingOS
4x Gentle Typhoons 1850rpm intake 4x Gentle Typhoons 1450rpm exhaust PE-240, XT45 120, SR-2 360, G2 240 slim rads windows 10 
MonitorKeyboardPowerCase
Acer Predator XB270HU Corsair Strafe RGB EVGA G2 850 PSU Suppressor f51 
MouseMouse PadAudioAudio
Logitech G502 XXL neoprene mousemat goodness Bose companion 20 Sennheiser HD 650 
Audio
GSX 1000 
CPUMotherboardGraphicsRAM
i7-4710MQ W230SS gtx 860m HyperX Impact 16GB 1600MHz CL9 
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