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Experiences with PunktNet?

post #1 of 8
Thread Starter 
I'm looking to buy an SMA8 for my next project, but the only EU reseller atm is PunktNet. Right now they don't include several options I want and after a few emails I somewhat bit question if it is even worth it to order from them.

Any buyers who have experience with them?
   
The Singularity
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The Singularity
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post #2 of 8
Options are very limited with retailers. In fact Bestcases and Mod-One are the only retailers that allow a limited degree of customization. We can't ship cases fast enough to Bestcases, so they must be doing something right thumb.gif Mod-one is down the road from us, so it's easier for them wink.gif
Zeus (X99)
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Zeus (X99)
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post #3 of 8
Thread Starter 
Quote:
Originally Posted by Case Labs View Post

Options are very limited with retailers. In fact Bestcases and Mod-One are the only retailers that allow a limited degree of customization. We can't ship cases fast enough to Bestcases, so they must be doing something right thumb.gif Mod-one is down the road from us, so it's easier for them wink.gif

The fact that they have a monopoly in the EU, probably helps. Right now they're the only EU retailer - and with import & shipping prices, it's no surprise people prefer them over US resellers. It's hard to compare (or choose) if there's only one option.
They don't seem to have any (verifiable) reviews. So that's why I asked here. I'll probably also check Tweakers, HWI and some other European forums.

What happend to the other EU reseller you guys had? If I recall, you guys had a german reseller at some point? (Although their site seemed broken, didn't really look into it back when they were still up).

If I'm paying close to €900 for a case, I think I am kind-of allowed to demand (near-)perfection - both in product and in service rolleyes.gif
   
The Singularity
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840 Pro Series 256 GB WD Black 3TB 2x WD Red 3TB (soon) More NAS Storage (soon) 
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The Singularity
(19 items)
 
CPUMotherboardGraphicsRAM
Delid i7 8700K @5GHz ASUS Maximus X Formula  eVGA GTX 1080 Ti 2x8 GB Dominator Platinum 3733MHz CL17 
Hard DriveCoolingMonitorMonitor
Samsung 960 EVO 1TB Silent custom liquid cooling Dell U3415W Dell U2715H 
KeyboardPowerCaseMouse
Corsair K70 Cherry MX Red Corsair AX860 /w custom length MDPC-x cables CaseLabs SMA8 Mionix Naos 7000 
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Core i7 4790K ASUS Maximus VI Gene GTX 1080 Ti (moving to Erebus soon) G.Skill RipjawsX 16 GB 1600 MHz 
Hard DriveHard DriveHard DriveHard Drive
840 Pro Series 256 GB WD Black 3TB 2x WD Red 3TB (soon) More NAS Storage (soon) 
CoolingOSOSPower
Scythe Mugen 5 PCGH Windows 7 Pro x64 FreeNAS (soon) Corsair RX750x 
Case
Fractal Design Node 804 
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[Intel] Core i5 2500K [ASUS] Maximus IV Extreme [Gainward] GeForce GTX 560 Ti Phantom 2 GB [Gainward] GeForce GTX 560 Ti Phantom 2 GB 
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[Corsair] H100 [Gainward] Phantom [Custom] Red Cooling [Microsoft] Windows 7 Ultimate 
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[Acer] 3x S221HQ EyeFinity [Logitech] G110 [Corsair] AX1200 [NZXT] Phantom Singularity mod by Xioros 
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post #4 of 8
Thread Starter 
Has really no one bought from them yet? rolleyes.gif
   
The Singularity
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Delid i7 8700K @5GHz ASUS Maximus X Formula  eVGA GTX 1080 Ti 2x8 GB Dominator Platinum 3733MHz CL17 
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Corsair K70 Cherry MX Red Corsair AX860 /w custom length MDPC-x cables CaseLabs SMA8 Mionix Naos 7000 
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Core i7 4790K ASUS Maximus VI Gene GTX 1080 Ti (moving to Erebus soon) G.Skill RipjawsX 16 GB 1600 MHz 
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840 Pro Series 256 GB WD Black 3TB 2x WD Red 3TB (soon) More NAS Storage (soon) 
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Scythe Mugen 5 PCGH Windows 7 Pro x64 FreeNAS (soon) Corsair RX750x 
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The Singularity
(19 items)
 
CPUMotherboardGraphicsRAM
Delid i7 8700K @5GHz ASUS Maximus X Formula  eVGA GTX 1080 Ti 2x8 GB Dominator Platinum 3733MHz CL17 
Hard DriveCoolingMonitorMonitor
Samsung 960 EVO 1TB Silent custom liquid cooling Dell U3415W Dell U2715H 
KeyboardPowerCaseMouse
Corsair K70 Cherry MX Red Corsair AX860 /w custom length MDPC-x cables CaseLabs SMA8 Mionix Naos 7000 
CPUMotherboardGraphicsRAM
Core i7 4790K ASUS Maximus VI Gene GTX 1080 Ti (moving to Erebus soon) G.Skill RipjawsX 16 GB 1600 MHz 
Hard DriveHard DriveHard DriveHard Drive
840 Pro Series 256 GB WD Black 3TB 2x WD Red 3TB (soon) More NAS Storage (soon) 
CoolingOSOSPower
Scythe Mugen 5 PCGH Windows 7 Pro x64 FreeNAS (soon) Corsair RX750x 
Case
Fractal Design Node 804 
CPUMotherboardGraphicsGraphics
[Intel] Core i5 2500K [ASUS] Maximus IV Extreme [Gainward] GeForce GTX 560 Ti Phantom 2 GB [Gainward] GeForce GTX 560 Ti Phantom 2 GB 
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[G.Skill] Ripjaws-X [Corsair] Force Series 3 120GB [Samsung] F3 [Asus] DRW 24B3LT 
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[Corsair] H100 [Gainward] Phantom [Custom] Red Cooling [Microsoft] Windows 7 Ultimate 
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[Acer] 3x S221HQ EyeFinity [Logitech] G110 [Corsair] AX1200 [NZXT] Phantom Singularity mod by Xioros 
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post #5 of 8
Thread Starter 
And from some one who didn't register today just to post a review with questionable legitimacy on this thread?
   
The Singularity
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Delid i7 8700K @5GHz ASUS Maximus X Formula  eVGA GTX 1080 Ti 2x8 GB Dominator Platinum 3733MHz CL17 
Hard DriveCoolingMonitorMonitor
Samsung 960 EVO 1TB Silent custom liquid cooling Dell U3415W Dell U2715H 
KeyboardPowerCaseMouse
Corsair K70 Cherry MX Red Corsair AX860 /w custom length MDPC-x cables CaseLabs SMA8 Mionix Naos 7000 
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Core i7 4790K ASUS Maximus VI Gene GTX 1080 Ti (moving to Erebus soon) G.Skill RipjawsX 16 GB 1600 MHz 
Hard DriveHard DriveHard DriveHard Drive
840 Pro Series 256 GB WD Black 3TB 2x WD Red 3TB (soon) More NAS Storage (soon) 
CoolingOSOSPower
Scythe Mugen 5 PCGH Windows 7 Pro x64 FreeNAS (soon) Corsair RX750x 
Case
Fractal Design Node 804 
CPUMotherboardGraphicsGraphics
[Intel] Core i5 2500K [ASUS] Maximus IV Extreme [Gainward] GeForce GTX 560 Ti Phantom 2 GB [Gainward] GeForce GTX 560 Ti Phantom 2 GB 
RAMHard DriveHard DriveOptical Drive
[G.Skill] Ripjaws-X [Corsair] Force Series 3 120GB [Samsung] F3 [Asus] DRW 24B3LT 
CoolingCoolingCoolingOS
[Corsair] H100 [Gainward] Phantom [Custom] Red Cooling [Microsoft] Windows 7 Ultimate 
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[Acer] 3x S221HQ EyeFinity [Logitech] G110 [Corsair] AX1200 [NZXT] Phantom Singularity mod by Xioros 
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The Singularity
(19 items)
 
CPUMotherboardGraphicsRAM
Delid i7 8700K @5GHz ASUS Maximus X Formula  eVGA GTX 1080 Ti 2x8 GB Dominator Platinum 3733MHz CL17 
Hard DriveCoolingMonitorMonitor
Samsung 960 EVO 1TB Silent custom liquid cooling Dell U3415W Dell U2715H 
KeyboardPowerCaseMouse
Corsair K70 Cherry MX Red Corsair AX860 /w custom length MDPC-x cables CaseLabs SMA8 Mionix Naos 7000 
CPUMotherboardGraphicsRAM
Core i7 4790K ASUS Maximus VI Gene GTX 1080 Ti (moving to Erebus soon) G.Skill RipjawsX 16 GB 1600 MHz 
Hard DriveHard DriveHard DriveHard Drive
840 Pro Series 256 GB WD Black 3TB 2x WD Red 3TB (soon) More NAS Storage (soon) 
CoolingOSOSPower
Scythe Mugen 5 PCGH Windows 7 Pro x64 FreeNAS (soon) Corsair RX750x 
Case
Fractal Design Node 804 
CPUMotherboardGraphicsGraphics
[Intel] Core i5 2500K [ASUS] Maximus IV Extreme [Gainward] GeForce GTX 560 Ti Phantom 2 GB [Gainward] GeForce GTX 560 Ti Phantom 2 GB 
RAMHard DriveHard DriveOptical Drive
[G.Skill] Ripjaws-X [Corsair] Force Series 3 120GB [Samsung] F3 [Asus] DRW 24B3LT 
CoolingCoolingCoolingOS
[Corsair] H100 [Gainward] Phantom [Custom] Red Cooling [Microsoft] Windows 7 Ultimate 
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[Acer] 3x S221HQ EyeFinity [Logitech] G110 [Corsair] AX1200 [NZXT] Phantom Singularity mod by Xioros 
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post #6 of 8
I see where you're coming from - I could be anyone as far as you know. For what it's worth, I didn't register just to post on this thread - I've lurked for some time and am thinking of posting the build log.

I would also point out, that all I said was that they've been good with communication so far and have taken my order (and cash). It's hardly a review.

If you've already emailed them then I've only just gone one step further than you.

They're obviously a genuine CaseLabs reseller. If things go wrong at any point I would think CaseLabs themselves would step in to help sort out any issues.

Just make sure you pay by credit card to take advantage of the online insurance they provide.
post #7 of 8
Thread Starter 
Quote:
Originally Posted by McTavish View Post

I see where you're coming from - I could be anyone as far as you know. For what it's worth, I didn't register just to post on this thread - I've lurked for some time and am thinking of posting the build log.

I would also point out, that all I said was that they've been good with communication so far and have taken my order (and cash). It's hardly a review.

If you've already emailed them then I've only just gone one step further than you.

They're obviously a genuine CaseLabs reseller. If things go wrong at any point I would think CaseLabs themselves would step in to help sort out any issues.

Just make sure you pay by credit card to take advantage of the online insurance they provide.

I'm merely stating that it's hard to give any credibility to your statement. I'm looking for a reviews and statements I can verify.
Don't get me wrong, I'm not saying that you're a liar. Nor am I stating that PunktNet is bad or anything like that - I'm stating they I don't know and I would like to inform myself. Like I started earlier: I don't want to take want to gamble if I'm investing €800-900.

That said, the probability of an individual registering today to place just one post in a thread that asks for very specific information, is very unlikely. Way more unlikely than PunktNet registering to place a positive comment. Again, I'm not accusing anyone or stating that anyone is doing something. I'm merely saying that this comment is only making me hold back more, simply because it feels suspicious (which is PunktNet's problem, not yours.)
   
The Singularity
(19 items)
 
CPUMotherboardGraphicsRAM
Delid i7 8700K @5GHz ASUS Maximus X Formula  eVGA GTX 1080 Ti 2x8 GB Dominator Platinum 3733MHz CL17 
Hard DriveCoolingMonitorMonitor
Samsung 960 EVO 1TB Silent custom liquid cooling Dell U3415W Dell U2715H 
KeyboardPowerCaseMouse
Corsair K70 Cherry MX Red Corsair AX860 /w custom length MDPC-x cables CaseLabs SMA8 Mionix Naos 7000 
CPUMotherboardGraphicsRAM
Core i7 4790K ASUS Maximus VI Gene GTX 1080 Ti (moving to Erebus soon) G.Skill RipjawsX 16 GB 1600 MHz 
Hard DriveHard DriveHard DriveHard Drive
840 Pro Series 256 GB WD Black 3TB 2x WD Red 3TB (soon) More NAS Storage (soon) 
CoolingOSOSPower
Scythe Mugen 5 PCGH Windows 7 Pro x64 FreeNAS (soon) Corsair RX750x 
Case
Fractal Design Node 804 
CPUMotherboardGraphicsGraphics
[Intel] Core i5 2500K [ASUS] Maximus IV Extreme [Gainward] GeForce GTX 560 Ti Phantom 2 GB [Gainward] GeForce GTX 560 Ti Phantom 2 GB 
RAMHard DriveHard DriveOptical Drive
[G.Skill] Ripjaws-X [Corsair] Force Series 3 120GB [Samsung] F3 [Asus] DRW 24B3LT 
CoolingCoolingCoolingOS
[Corsair] H100 [Gainward] Phantom [Custom] Red Cooling [Microsoft] Windows 7 Ultimate 
MonitorKeyboardPowerCase
[Acer] 3x S221HQ EyeFinity [Logitech] G110 [Corsair] AX1200 [NZXT] Phantom Singularity mod by Xioros 
MouseMouse PadAudio
[Roccat] Kone [+] [Razer] Vespula [Logitech] X-530 5.1 Surround 
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The Singularity
(19 items)
 
CPUMotherboardGraphicsRAM
Delid i7 8700K @5GHz ASUS Maximus X Formula  eVGA GTX 1080 Ti 2x8 GB Dominator Platinum 3733MHz CL17 
Hard DriveCoolingMonitorMonitor
Samsung 960 EVO 1TB Silent custom liquid cooling Dell U3415W Dell U2715H 
KeyboardPowerCaseMouse
Corsair K70 Cherry MX Red Corsair AX860 /w custom length MDPC-x cables CaseLabs SMA8 Mionix Naos 7000 
CPUMotherboardGraphicsRAM
Core i7 4790K ASUS Maximus VI Gene GTX 1080 Ti (moving to Erebus soon) G.Skill RipjawsX 16 GB 1600 MHz 
Hard DriveHard DriveHard DriveHard Drive
840 Pro Series 256 GB WD Black 3TB 2x WD Red 3TB (soon) More NAS Storage (soon) 
CoolingOSOSPower
Scythe Mugen 5 PCGH Windows 7 Pro x64 FreeNAS (soon) Corsair RX750x 
Case
Fractal Design Node 804 
CPUMotherboardGraphicsGraphics
[Intel] Core i5 2500K [ASUS] Maximus IV Extreme [Gainward] GeForce GTX 560 Ti Phantom 2 GB [Gainward] GeForce GTX 560 Ti Phantom 2 GB 
RAMHard DriveHard DriveOptical Drive
[G.Skill] Ripjaws-X [Corsair] Force Series 3 120GB [Samsung] F3 [Asus] DRW 24B3LT 
CoolingCoolingCoolingOS
[Corsair] H100 [Gainward] Phantom [Custom] Red Cooling [Microsoft] Windows 7 Ultimate 
MonitorKeyboardPowerCase
[Acer] 3x S221HQ EyeFinity [Logitech] G110 [Corsair] AX1200 [NZXT] Phantom Singularity mod by Xioros 
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[Roccat] Kone [+] [Razer] Vespula [Logitech] X-530 5.1 Surround 
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post #8 of 8
Quote:
Originally Posted by xioros View Post

I'm merely stating that it's hard to give any credibility to your statement. I'm looking for a reviews and statements I can verify.
Don't get me wrong, I'm not saying that you're a liar. Nor am I stating that PunktNet is bad or anything like that - I'm stating they I don't know and I would like to inform myself. Like I started earlier: I don't want to take want to gamble if I'm investing €800-900.

That said, the probability of an individual registering today to place just one post in a thread that asks for very specific information, is very unlikely. Way more unlikely than PunktNet registering to place a positive comment. Again, I'm not accusing anyone or stating that anyone is doing something. I'm merely saying that this comment is only making me hold back more, simply because it feels suspicious (which is PunktNet's problem, not yours.)

While I can completely understand your concern, it's can take quite a while for reviews of a new supplier to start turning up. It took forever for people to realize we were legit, despite the protection provided by PayPal and CC companies.

All my conversations with Robert is that he is very customer service focused and they have been ramping up since they started, so it would seem they doing something right smile.gif

As far as a "monopoly" goes, we really didn't have effective representation before. The old supplier was relying on a business model, that by their own admission, was unworkable once a larger reseller entered the market. We offered territory protection, but it was their choice to close down.
Zeus (X99)
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Green Hornet
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Toxic
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Intel I7-5930K EVGA X99 Classified EVGA SC GTX980Ti x 3 Crucial Ballistix 2400 MHz DDR4 (64GB) 
Hard DriveHard DriveOptical DriveCooling
Samsung PCI M.2 (512GB) Seagate Enterprise HDD (4TB x 8) LG Blu-ray EK Blocks, Pumps and rervoirs 
CoolingCoolingMonitorPower
Hardware Labs GTX 480 Hardware Labs GTX 560 Dell U3011 30" IPS Display x 2 EVGA 1600 Watt 
CaseOtherOther
CaseLabs SMA8 LSI RAID Controller Software: Solidworks, Cinema4D, Octane Render, ... 
CPUMotherboardGraphicsRAM
Intel I7-6700K ASUS Maximus Gene VIII mATX Gigabyte GeForce GTX1070 Mini Crucual Ballistix 2400MHz DDR (64 GB) 
Hard DriveHard DriveHard DriveHard Drive
Samsung V-NAND 950 Pro SSD - 256GB Samsung 850 EVO 1TB SSD (RAID 1) Samsung 850 EVO 1TB SSD (RAID 1) Seagate 2TB Enterprise HDD 
CoolingCoolingOSMonitor
Noctua NH-D9L Low Profile CPU Cooler Gelid Solutions WING 12 UV 120mm Case Fan (2X) Windows 10 Pro ACER Curved 34" Ultrawide 21:9 
PowerCaseOtherOther
Silverstone 600 SFX GOLD Modular PSU CaseLabs Bullet BH4 (Lime) MOD-ONE Black Double-G Case Feet Darkside UV LED Case Lighting 
CPUMotherboardGraphicsRAM
Intel I7-4770K ASUS Maximus VI Impact EVGA Titan GSkill 16 GB DDR3-1600 
Hard DriveCoolingOSCase
Samsung SSD 512MB 840 x 2 (RAID 0) EK Blocks, 280 x 60mm (2)  Windows 8.1 Pro 64 Bit CaseLabs Mercury S3 & Pedestal 
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Zeus (X99)
(15 items)
 
Green Hornet
(16 items)
 
Toxic
(8 items)
 
CPUMotherboardGraphicsRAM
Intel I7-5930K EVGA X99 Classified EVGA SC GTX980Ti x 3 Crucial Ballistix 2400 MHz DDR4 (64GB) 
Hard DriveHard DriveOptical DriveCooling
Samsung PCI M.2 (512GB) Seagate Enterprise HDD (4TB x 8) LG Blu-ray EK Blocks, Pumps and rervoirs 
CoolingCoolingMonitorPower
Hardware Labs GTX 480 Hardware Labs GTX 560 Dell U3011 30" IPS Display x 2 EVGA 1600 Watt 
CaseOtherOther
CaseLabs SMA8 LSI RAID Controller Software: Solidworks, Cinema4D, Octane Render, ... 
CPUMotherboardGraphicsRAM
Intel I7-6700K ASUS Maximus Gene VIII mATX Gigabyte GeForce GTX1070 Mini Crucual Ballistix 2400MHz DDR (64 GB) 
Hard DriveHard DriveHard DriveHard Drive
Samsung V-NAND 950 Pro SSD - 256GB Samsung 850 EVO 1TB SSD (RAID 1) Samsung 850 EVO 1TB SSD (RAID 1) Seagate 2TB Enterprise HDD 
CoolingCoolingOSMonitor
Noctua NH-D9L Low Profile CPU Cooler Gelid Solutions WING 12 UV 120mm Case Fan (2X) Windows 10 Pro ACER Curved 34" Ultrawide 21:9 
PowerCaseOtherOther
Silverstone 600 SFX GOLD Modular PSU CaseLabs Bullet BH4 (Lime) MOD-ONE Black Double-G Case Feet Darkside UV LED Case Lighting 
CPUMotherboardGraphicsRAM
Intel I7-4770K ASUS Maximus VI Impact EVGA Titan GSkill 16 GB DDR3-1600 
Hard DriveCoolingOSCase
Samsung SSD 512MB 840 x 2 (RAID 0) EK Blocks, 280 x 60mm (2)  Windows 8.1 Pro 64 Bit CaseLabs Mercury S3 & Pedestal 
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