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Corsair h100i & latest x99 boards not compatible?

post #1 of 13
Thread Starter 
I installed a brand new x99 Gigabyte Ultra Gaming board two days ago and noticed very high CPU temps. Turns out the Corsair H100i pump is NOT being tightly held down well into place by the metal hold down plate that goes over the pump. Mind you, the hold down plate does not move because it is secured tightly by the 4 screws that are screwed into the motherboard. Only the pump moves so it does not nake good contact with the CPU. Is this an issue with some of the newest x99 boards?
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post #2 of 13
h100i v1 or v2?

Either case. Look at all of the stand offs you have with the kit. You're most likely used the wrong ones. They look very similar, I've had the same thing happen with an h100i and x99.
Edited by axiumone - 10/8/16 at 8:07pm
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post #3 of 13
Thread Starter 
Quote:
Originally Posted by axiumone View Post

h100i v1 or v2?

Either case. Look at all of the stand off you have with the kit. You most likely used the wrong ones. They look very similar, I've had the same thing happen with an h100i and x99.
It's the first h100i extreme cooler and not v2.

I thought I used the wrong standoffs as well but the others don't fit. they are too thin. I used the ones in the pic below.

Same standoffs that Corsair shows in their installation instructions for 2011 boards Mine are silver and not black though....


My h100i.
http://www.corsair.com/en-us/hydro-series-h100i-extreme-performance-liquid-cpu-cooler

Edited by DADDYDC650 - 10/8/16 at 7:14pm
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post #4 of 13
Hm, that's odd. I have both the v1 and the v2. I have silverish stand offs with my v1 as well, I just looked at them. Though I haven't used the v1 cooler in a while. I've used the v2 on older and the newest x99 boards without any issues. That doesn't help you though.

Contact corsair support. I've had some interactions with them, they're usually very good. If a new bracket or standoffs are needed, they'll most likely send it to you free of charge.
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post #5 of 13
Thread Starter 
Quote:
Originally Posted by axiumone View Post

Hm, that's odd. I have both the v1 and the v2. I have silverish stand offs with my v1 as well, I just looked at them. Though I haven't used the v1 cooler in a while. I've used the v2 on older and the newest x99 boards without any issues. That doesn't help you though.

Contact corsair support. I've had some interactions with them, they're usually very good. If a new bracket or standoffs are needed, they'll most likely send it to you free of charge.
I think I fixed it. I held down the pump while I screwed in the mount screws with a good amount of pressure. The hold down plate seems nice and flush with the pump now. I don't remember having to do this with previous boards. I'll be monitoring temps all night. Thanks bud.
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post #6 of 13
Glad you got it sorted! thumb.gif
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post #7 of 13
Thread Starter 
Quote:
Originally Posted by axiumone View Post

Glad you got it sorted! thumb.gif
Don't think it's quite sorted. Idle temps are okay but load temps running prime at stock reach 90-100c. I'll have to re-mount it once again. Think it's time for a new cooler regardless. I shouldn't have to be doing this.
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post #8 of 13
You may be using amd standoffs.
post #9 of 13
Thread Starter 
Quote:
Originally Posted by Cozmo85 View Post

You may be using amd standoffs.
Highly doubt it. There's only 4 screws that look like the ones that Corsair instructs to use on x99 boards and those are the screws I'm using. Short and thick on one end and long on the other. The other standoffs don't even fit.
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Samsung 840 Pro 256GB SSD Samsung 850 Pro 512GB SSD Samsung 850 EVO 1TB SSD Corsair H100i 
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CPUMotherboardGraphicsRAM
AMD RYZEN R7 1800X @4.1Ghz GA-AX370-Gaming K7 EVGA GTX 1080 Ti SC Black Edition G.SKILL TridentZ RGB Series 16GB (2 x 8GB) 3200... 
Hard DriveHard DriveHard DriveCooling
Samsung 840 Pro 256GB SSD Samsung 850 Pro 512GB SSD Samsung 850 EVO 1TB SSD Corsair H100i 
OSMonitorKeyboardPower
Microsoft Windows 10 Pro 64-bit Samsung 49KS8000 Corsair K70 RGB Corsair AX1200i 
CaseMouseMouse PadAudio
Cooler Master Mastercase Maker 5  Corsair M65 RGB Custom SF 49ERS mouse pad Philips X1 headphones with V-MODA BoomPro mic 
Audio
Sound BlasterX Katana 
  hide details  
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post #10 of 13
Quote:
Originally Posted by DADDYDC650 View Post

Highly doubt it. There's only 4 screws that look like the ones that Corsair instructs to use on x99 boards and those are the screws I'm using. Short and thick on one end and long on the other. The other standoffs don't even fit.

Is the thick hex part the same length as the intel hardware, ignoring the threaded parts.

We had a customer with a kraken and it had two sets of hardware. One with thin threads in both ends and one with thick threads. The thicker hex part in the middle was the same length on both. He had x99 and couldn't get it to cool properly.

Turns out he didn't have the x99 hardware. The amd hardware screwed in perfectly but was too long. Had to have nzxt send the correct hardware.
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