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Odd driver issue with RX480- Flashing White Screen at Login - I can't pin down the problem

post #1 of 5
Thread Starter 
EDIT: post #5 has the beginning of the solution, and it has nothing to do with graphics

I have tried a lot to figure this out so I will spill all the beans here and I appreciate anyone taking the time to read and offer opinions and advice.

The problem:
When I boot or use the reset button on the gaming rig, the login screen flashes white. maybe 1-3 seconds of it being fine then it will go white for half a second, back for half a second, white again... While it is white I cannot move the mouse and every 10 flashes or so I am reset to the login screen. Even if I log in between the flashes and get to desktop, the flashes will reset me to the login screen. Sometimes (rarely) there is also massive artifacting.

The only known work-around:
If while at the login screen I can tell it to restart quickly enough so that it restarts before getting reset, then everything will work 100% fine for the new restarted boot. Pressing the reset button does not work.

The Rigs:
Gaming rig:
RX480 8gb
Asrock 990FX Extreme 4
FX 8370
Corsair H110
Corsair AX 860
16gb (4x4) 1600 speed DDR3
Samsung 850 Evo, WD Black 1tb, 2tb
Windows 10 Anniversary 64bit

Media rig:
Power Color HD 6950
MSI G45
Quad core AMD Phenom II cpu
Stock cooler
OCZ 550w
4bg (1x4) 1333 speed DDR3
2.5" 750gb hdd
Windows 7 64bit

Spare graphics card:
EVGA GTX 460

What I have tried and the results:
-boot to safe mode = works fine
-clean boot = white screen glitch
-install latest AMD drivers = white screen glitch
-run startup repair = nothing found, white screen glitch
-hit reset button = white screen glitch
-boot with triple monitor = white screen glitch
-boot with just HDMI monitor = white screen glitch
-boot with just display port to dvi monitor = white screen glitch
-use AMD driver removal tool, then install latest drivers = first boot works fine, subsequent boots white screen glitch
-After using AMD driver removal, install early July drivers = first boot works fine subsequent boots white screen glitch
-RX480 with new drivers in media rig = works fine on multiple boots
-6950 in gaming rig = works fine on multiple boots
-GTX460 in gaming rig = works fine multiple boots
-googled = lots of sites telling me to uninstall Norton and update my AMD drivers. I use Avast. white screen glitch

Things I have yet to try
-multiple safe mode boots?
-reinstall windows (trying to avoid this)
-use corsair cables with 480 in gaming rig
-use custom cable with 6950 in gaming rig
-use OCZ psu in gaming rig

So this is stumping me. I cannot replicate the problem with the 480 on another computer or on the gaming rig with another card. If I do the restart trick I can stress it all day and play games with no issues. I will update this post when I try more things. I just don't get it.
One more thing to mention, I am using a shielded riser, but I did try the 480 in the slot with no riser and there was no change.
Because it is fine in safe mode and works one boot after fresh drivers I think it is a driver issue but I don't know what to do next.
Thoughts appreciated.
Edited by andydabeast - 2/20/17 at 8:39am
The Machine
(19 items)
 
  
CPUMotherboardGraphicsRAM
R5 1600x @ 4.0 Ghz Asus Strix x370-F GTX 1080 16gb (2x8gb) EVGA DDR4 3000mhz CL15 
Hard DriveHard DriveHard DriveCooling
Samsung 850 Evo 512gb 1tb WD Caviar Black 2tb WD Caviar Black Corsair H110 
OSMonitorMonitorMonitor
Windows 10 Pro 64bit Asus PB278 27" 1440p ACER 22" 1080p Hannspree 22" 1080p 
KeyboardPowerCaseMouse
logitech g105 Corsair AX860 The Wesk (scratch Build) W.I.P. Logitech G9X laser 
AudioOther
Logitech Z4 2.1 Corsair Vengeance 2100 
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The Machine
(19 items)
 
  
CPUMotherboardGraphicsRAM
R5 1600x @ 4.0 Ghz Asus Strix x370-F GTX 1080 16gb (2x8gb) EVGA DDR4 3000mhz CL15 
Hard DriveHard DriveHard DriveCooling
Samsung 850 Evo 512gb 1tb WD Caviar Black 2tb WD Caviar Black Corsair H110 
OSMonitorMonitorMonitor
Windows 10 Pro 64bit Asus PB278 27" 1440p ACER 22" 1080p Hannspree 22" 1080p 
KeyboardPowerCaseMouse
logitech g105 Corsair AX860 The Wesk (scratch Build) W.I.P. Logitech G9X laser 
AudioOther
Logitech Z4 2.1 Corsair Vengeance 2100 
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post #2 of 5
Wow, I didn't know you can still have that problem with everything you tried. Either your pcie slot is causing the trouble, or it's the psu not being able to feed the 480.
But you tried the 460 in the main rig and no issues, so I would doubt it's psu related.

How about swapping psu's?
Edited by Nebulous - 10/11/16 at 12:53pm
post #3 of 5
Thread Starter 
Quote:
Originally Posted by Nebulous View Post

Wow, I didn't know you can still have that problem with everything you tried. Either your pcie slot is causing the trouble, or it's the psu not being able to feed the 480.
But you tried the 460 in the main rig and no issues, so I would doubt it's psu related.

How about swapping psu's?

I also tried the 6950 which draws more power and after a soft reset everything works with the 480. One thing, I used a custom cable for the 480 but a Corsair one for the other cards. I will try the 480 with Corsair cable and the 6950 with the custom cable. Then swap psu's (ugg so much work). Thanks
The Machine
(19 items)
 
  
CPUMotherboardGraphicsRAM
R5 1600x @ 4.0 Ghz Asus Strix x370-F GTX 1080 16gb (2x8gb) EVGA DDR4 3000mhz CL15 
Hard DriveHard DriveHard DriveCooling
Samsung 850 Evo 512gb 1tb WD Caviar Black 2tb WD Caviar Black Corsair H110 
OSMonitorMonitorMonitor
Windows 10 Pro 64bit Asus PB278 27" 1440p ACER 22" 1080p Hannspree 22" 1080p 
KeyboardPowerCaseMouse
logitech g105 Corsair AX860 The Wesk (scratch Build) W.I.P. Logitech G9X laser 
AudioOther
Logitech Z4 2.1 Corsair Vengeance 2100 
  hide details  
Reply
The Machine
(19 items)
 
  
CPUMotherboardGraphicsRAM
R5 1600x @ 4.0 Ghz Asus Strix x370-F GTX 1080 16gb (2x8gb) EVGA DDR4 3000mhz CL15 
Hard DriveHard DriveHard DriveCooling
Samsung 850 Evo 512gb 1tb WD Caviar Black 2tb WD Caviar Black Corsair H110 
OSMonitorMonitorMonitor
Windows 10 Pro 64bit Asus PB278 27" 1440p ACER 22" 1080p Hannspree 22" 1080p 
KeyboardPowerCaseMouse
logitech g105 Corsair AX860 The Wesk (scratch Build) W.I.P. Logitech G9X laser 
AudioOther
Logitech Z4 2.1 Corsair Vengeance 2100 
  hide details  
Reply
post #4 of 5
Thread Starter 
OK I tried using corsair cables with the 480 and the white screen glitch is gone, but the card wouldn't load. in heaven it would bounce between 0% usage and 100% and never stayed over 40watts draw for more than half a second. Jacked up power limit, same. I went back to the custom cable and it is the same.

I think I found the problem even though I cannot replicate the white screen glitch. I had started using MSI afterburner to overclock. UPLS was enabled. I disabled that and I am gaming again with no white screen glitch. I also plugged into a different port on the psu, and switched it from hybrid mode to regular, so I will try again to see of any of those things brings back the white screen glitch.
The Machine
(19 items)
 
  
CPUMotherboardGraphicsRAM
R5 1600x @ 4.0 Ghz Asus Strix x370-F GTX 1080 16gb (2x8gb) EVGA DDR4 3000mhz CL15 
Hard DriveHard DriveHard DriveCooling
Samsung 850 Evo 512gb 1tb WD Caviar Black 2tb WD Caviar Black Corsair H110 
OSMonitorMonitorMonitor
Windows 10 Pro 64bit Asus PB278 27" 1440p ACER 22" 1080p Hannspree 22" 1080p 
KeyboardPowerCaseMouse
logitech g105 Corsair AX860 The Wesk (scratch Build) W.I.P. Logitech G9X laser 
AudioOther
Logitech Z4 2.1 Corsair Vengeance 2100 
  hide details  
Reply
The Machine
(19 items)
 
  
CPUMotherboardGraphicsRAM
R5 1600x @ 4.0 Ghz Asus Strix x370-F GTX 1080 16gb (2x8gb) EVGA DDR4 3000mhz CL15 
Hard DriveHard DriveHard DriveCooling
Samsung 850 Evo 512gb 1tb WD Caviar Black 2tb WD Caviar Black Corsair H110 
OSMonitorMonitorMonitor
Windows 10 Pro 64bit Asus PB278 27" 1440p ACER 22" 1080p Hannspree 22" 1080p 
KeyboardPowerCaseMouse
logitech g105 Corsair AX860 The Wesk (scratch Build) W.I.P. Logitech G9X laser 
AudioOther
Logitech Z4 2.1 Corsair Vengeance 2100 
  hide details  
Reply
post #5 of 5
Thread Starter 
I have had this problem for two years. This is my second thread about it. Nothing I have tried has had repeatable positive results. It has been rolling around in the back of my mind for this whole time. I always thought it was a graphics or driver issue, which is why I never found a solution.

I put my CPU overclock back to stock and the problem is gone. When I first got the 8370 I OC'ed it right away. That is when the problem started. I will do some tests, one thing at a time, like jack the voltage up, then the clock, then the north bridge... It is really nice to turn my computer on and not have to restart it... doh.gif
The Machine
(19 items)
 
  
CPUMotherboardGraphicsRAM
R5 1600x @ 4.0 Ghz Asus Strix x370-F GTX 1080 16gb (2x8gb) EVGA DDR4 3000mhz CL15 
Hard DriveHard DriveHard DriveCooling
Samsung 850 Evo 512gb 1tb WD Caviar Black 2tb WD Caviar Black Corsair H110 
OSMonitorMonitorMonitor
Windows 10 Pro 64bit Asus PB278 27" 1440p ACER 22" 1080p Hannspree 22" 1080p 
KeyboardPowerCaseMouse
logitech g105 Corsair AX860 The Wesk (scratch Build) W.I.P. Logitech G9X laser 
AudioOther
Logitech Z4 2.1 Corsair Vengeance 2100 
  hide details  
Reply
The Machine
(19 items)
 
  
CPUMotherboardGraphicsRAM
R5 1600x @ 4.0 Ghz Asus Strix x370-F GTX 1080 16gb (2x8gb) EVGA DDR4 3000mhz CL15 
Hard DriveHard DriveHard DriveCooling
Samsung 850 Evo 512gb 1tb WD Caviar Black 2tb WD Caviar Black Corsair H110 
OSMonitorMonitorMonitor
Windows 10 Pro 64bit Asus PB278 27" 1440p ACER 22" 1080p Hannspree 22" 1080p 
KeyboardPowerCaseMouse
logitech g105 Corsair AX860 The Wesk (scratch Build) W.I.P. Logitech G9X laser 
AudioOther
Logitech Z4 2.1 Corsair Vengeance 2100 
  hide details  
Reply
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