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Clicking noise form hard drive

post #1 of 16
Thread Starter 
Couple of days ago I cleaned my case of dust and I switched cable (sata ports) between my SSD and WD green WD20EARX. After that from WD green I hear click noise in short intervals. I think it is parking head because the values in HD tune in load cycle count are rising very fast. SMART is OK, error scan too. When I disable WD green clicking stopped so it is definitely WD green. Advice?
post #2 of 16
Thread Starter 
Anyone? What about wdidle.exe? I read that is useful. Will it work on my HDD?
post #3 of 16
Hi @SteelBox! cheers.gif

Can you run an additional test on the drive with our tool Data Lifeguard Diagnostics? I want to see if the program will detect anything abnormal witht the drive since it's tuned to the specific firmware of the hard disk and therefore will show more accurate results. You can download it from here:
http://products.wdc.com/support/kb.ashx?id=zRJPnb

As for the WdIdle, you can give it a shot if you want, but since the software is made for the listed specific models there is no guarantee if it will work with the Green drive you have. You can download it from this link:
http://products.wdc.com/support/kb.ashx?id=SFHdbz

Let me know how it went. smile.gif
post #4 of 16
Thread Starter 
Thank you for your answer. Here is the Data Lifeguard Diagnostics test results. Do I need to run extended test? If Wdidle doesn`t work, can it do any damage to my WD green?

post #5 of 16
What kind of click is it? Does it occur after a certain interval? If it does then it could just be the drive going to sleep and parking its heads. Smart looks clean.

If you have any doubts backup your data now and not later.
 
Gsvlip Dudyrm
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Oda'maksv
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Gsvlip Dudyrm
(15 items)
 
Oda'maksv
(9 items)
 
CPUMotherboardGraphicsRAM
3770k @ 4.5 1.312 load z77 Sabertooth GTX 1070 Gaming 2126/2249 w/ Hybrid cooler Patriot Viper Xtreme D2 1600  
Hard DriveHard DriveHard DriveOptical Drive
Samsung 850 Pro 1TB 4TB RAID 0 4.5TB RAID 0 <.< DVD drive 
CoolingCoolingOSMonitor
H105 EVGA Hybrid GPU cooler Windows 10 Asus MG279Q - 24" 144Hz 1080p 
KeyboardPowerCaseMouse
Filco Majestic II w/ Cherry Reds Seasonic X 760W CM690 II Adv. Logitech G400 
Mouse PadAudioAudioAudio
Razer Goliath AKG A701 JDS Labs Objective 2 JDS Labs ODAC 
CPUMotherboardGraphicsRAM
Core i5 750 3.99 (190x21) 1.376v Load ASUS P7P55d-E Pro GTX 670 FTW <- Poor overclocker :( 8GB (4x2GB) G.Skill DDR3 1600 
Hard DriveHard DriveOptical DriveOS
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Asus 1080P Crap TX 750 HAF 922 G400s 
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Apple Keyboard Xbox One controler 
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post #6 of 16
You're welcome! thumb.gif

The results are looking great and the drive is healthy, so there's no need to worry about IMO. The WdIdle software won't damage your Green drive if it doesn't work, so don't worry about it. smile.gif

If possible you can upload some recording of the specific clicking noise so I can hear it, but do have in mind not all sounds from a hard disk are signs of imminent failure, some of them are pretty normal or may seem strange, but not harmful to the drive. For instance, the one in the video you've posted is perfectly normal operation sound, so IMO there is nothing to worry about - you can take a look at this KB article for more information if you want:
http://products.wdc.com/support/kb.ashx?id=g0DRda

Last but not least, @Lord Xeb wrote something of extreme importance - make a backup of your most important data! It's something very important that should be made regularly IMO. biggrin.gif
post #7 of 16
Thread Starter 
Here is the sound of clicks. One click per video. Sorry for bad quality of video frown.gif

video1, video 2

Also I made a little testing.

- When I run movie (2hours) from WD green, one rise in load cycle count

- When PC was on desktop in idle 40mn, one rise in load cycle count

- When I open HD tune - Health tab, every time after HD tune update (1 mn), I hear click and increase in load cycle count

- sometimes I see small activity in task manager - Perfomance tab - Disk activity - for both of my HDD, that is normal? My page file is only on system SSD, it was set automatic so I changed it.

- When I copy some files form WD green I hear click

- What is max safe value regarding Load cycle cout? WD says that is 300 000, but I read that it can go much higher.

Also when I write this message(system SSD) I heard couple of click. I will try with wdidle3. What do you think?
post #8 of 16
Thread Starter 
Also what is the procedure of applying wdidle3.exe?

- Leave only WD green active
- In BIOS set form ACHI to IDE
- MS DOS bootable wdidle3.exe usb stick
- Boot priority usb stick
- Apply wdidle3
- shut down PC on button when wdidle is installed
post #9 of 16
Yeah that is the drive simply going to sleep. I wouldn't worry about it. It is a power saving feature of the caviar greens. Almost all of them have this. Completely and utterly normal.
 
Gsvlip Dudyrm
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Oda'maksv
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Gsvlip Dudyrm
(15 items)
 
Oda'maksv
(9 items)
 
CPUMotherboardGraphicsRAM
3770k @ 4.5 1.312 load z77 Sabertooth GTX 1070 Gaming 2126/2249 w/ Hybrid cooler Patriot Viper Xtreme D2 1600  
Hard DriveHard DriveHard DriveOptical Drive
Samsung 850 Pro 1TB 4TB RAID 0 4.5TB RAID 0 <.< DVD drive 
CoolingCoolingOSMonitor
H105 EVGA Hybrid GPU cooler Windows 10 Asus MG279Q - 24" 144Hz 1080p 
KeyboardPowerCaseMouse
Filco Majestic II w/ Cherry Reds Seasonic X 760W CM690 II Adv. Logitech G400 
Mouse PadAudioAudioAudio
Razer Goliath AKG A701 JDS Labs Objective 2 JDS Labs ODAC 
CPUMotherboardGraphicsRAM
Core i5 750 3.99 (190x21) 1.376v Load ASUS P7P55d-E Pro GTX 670 FTW <- Poor overclocker :( 8GB (4x2GB) G.Skill DDR3 1600 
Hard DriveHard DriveOptical DriveOS
Samsung 830 Evo 128GB 2x 2TB  Some DVD drive OSX 10.10.4 
MonitorPowerCaseMouse
Asus 1080P Crap TX 750 HAF 922 G400s 
Mouse PadOther
Apple Keyboard Xbox One controler 
CPURAMHard DriveHard Drive
C2D 2,26GHz under volted @ .978v 8GB  Crucial M4 64GB SSD 500GB Scorpio Black 
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OS X 10.0 1280x800 Built-in Trackpad 
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post #10 of 16
Thread Starter 
Quote:
Originally Posted by Lord Xeb View Post

Yeah that is the drive simply going to sleep. I wouldn't worry about it. It is a power saving feature of the caviar greens. Almost all of them have this. Completely and utterly normal.

But for some reason it didn`t clicked a week ago, not that often. I will try wdidle3.exe, it won`t hurt to try.
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