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Brother MFC-8710dw Laser Printer "No Paper" message when there is paper

post #1 of 5
Thread Starter 
Hi all,
I have a Brother MFC-8710dw Laser Printer here at the office. It does something wierd from time to time. It will act as though it has a job to print when nothing has been sent to it. Then it will say it is out of paper, when it has enough paper in Tray1. Then, if I feed it paper in the Multi-purpose tray, it will "print" blank pages a couple of times before the message goes away.....


Anyone run into this or similar issues on your Brother products? Any solutions?
TheFattenedCalf
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TheFattenedCalf
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post #2 of 5
Does it happen to just you or everyone in the office?
post #3 of 5
Thread Starter 
Pretty much just the lady who uses it the most, it's in her office. Most people don't print to that printer unless they want to give her something. The printer is networked and shared from one of our server VM's.
TheFattenedCalf
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TheFattenedCalf
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post #4 of 5
Download a fresh driver and tried to connect her directly to that printer via IP and see if that solves the issue.
post #5 of 5
Thread Starter 
I will have to try that. smile.gif
TheFattenedCalf
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TheFattenedCalf
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