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Brother MFC-8710dw Laser Printer "No Paper" message when there is paper

post #1 of 5
Thread Starter 
Hi all,
I have a Brother MFC-8710dw Laser Printer here at the office. It does something wierd from time to time. It will act as though it has a job to print when nothing has been sent to it. Then it will say it is out of paper, when it has enough paper in Tray1. Then, if I feed it paper in the Multi-purpose tray, it will "print" blank pages a couple of times before the message goes away.....


Anyone run into this or similar issues on your Brother products? Any solutions?
 
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T3500-cad
(9 items)
 
TheFattenedCalf
(15 items)
 
CPUMotherboardGraphicsRAM
Intel i7-6700k Gigabyte GA-Z270XP-SLI Gigabyte Geforce GTX 1070 G1 Gaming 8G G. Skill Ripjaws V Series 16GB (2x8GB) DDR4 300... 
Hard DriveHard DriveOptical DriveCooling
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post #2 of 5
Does it happen to just you or everyone in the office?
post #3 of 5
Thread Starter 
Pretty much just the lady who uses it the most, it's in her office. Most people don't print to that printer unless they want to give her something. The printer is networked and shared from one of our server VM's.
 
T3500-cad
(9 items)
 
TheFattenedCalf
(15 items)
 
CPUMotherboardGraphicsRAM
Intel i7-6700k Gigabyte GA-Z270XP-SLI Gigabyte Geforce GTX 1070 G1 Gaming 8G G. Skill Ripjaws V Series 16GB (2x8GB) DDR4 300... 
Hard DriveHard DriveOptical DriveCooling
Intel SSD Sandisk M.2 128GB DVD RW Multi Drive Hyper 212 
OSMonitorMonitorKeyboard
Windows 10 Home Premium Samsung 27" 1080p 60Hz LG 22' 1080p 60Hz razer anansi 
PowerCaseMouse
PC Power n Cooling Silencer II NZXT Switch 810 Razer Naga 
CPUMotherboardGraphicsGraphics
Intel Xeon W3580 Dell 09KPNV Nvidia Quadro 600 Nvidia Quadro 600 
RAMHard DriveOSMonitor
24GB Corsair DDR3 Samsung 850 EVO Windows 7 Pro 64 Acer K272HUL 
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Acer K272HUL 
CPUMotherboardGraphicsGraphics
AMD FX-8350 990FX Extreme9 Asus Geforce GTX 970 STRIX Asus Geforce GTX 970 STRIX 
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T3500-cad
(9 items)
 
TheFattenedCalf
(15 items)
 
CPUMotherboardGraphicsRAM
Intel i7-6700k Gigabyte GA-Z270XP-SLI Gigabyte Geforce GTX 1070 G1 Gaming 8G G. Skill Ripjaws V Series 16GB (2x8GB) DDR4 300... 
Hard DriveHard DriveOptical DriveCooling
Intel SSD Sandisk M.2 128GB DVD RW Multi Drive Hyper 212 
OSMonitorMonitorKeyboard
Windows 10 Home Premium Samsung 27" 1080p 60Hz LG 22' 1080p 60Hz razer anansi 
PowerCaseMouse
PC Power n Cooling Silencer II NZXT Switch 810 Razer Naga 
CPUMotherboardGraphicsGraphics
Intel Xeon W3580 Dell 09KPNV Nvidia Quadro 600 Nvidia Quadro 600 
RAMHard DriveOSMonitor
24GB Corsair DDR3 Samsung 850 EVO Windows 7 Pro 64 Acer K272HUL 
Monitor
Acer K272HUL 
CPUMotherboardGraphicsGraphics
AMD FX-8350 990FX Extreme9 Asus Geforce GTX 970 STRIX Asus Geforce GTX 970 STRIX 
RAMHard DriveOptical DriveCooling
Kingston HyperX Fury Intel SSD DVD RW Multi Drive Hyper 212 
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post #4 of 5
Download a fresh driver and tried to connect her directly to that printer via IP and see if that solves the issue.
post #5 of 5
Thread Starter 
I will have to try that. smile.gif
 
T3500-cad
(9 items)
 
TheFattenedCalf
(15 items)
 
CPUMotherboardGraphicsRAM
Intel i7-6700k Gigabyte GA-Z270XP-SLI Gigabyte Geforce GTX 1070 G1 Gaming 8G G. Skill Ripjaws V Series 16GB (2x8GB) DDR4 300... 
Hard DriveHard DriveOptical DriveCooling
Intel SSD Sandisk M.2 128GB DVD RW Multi Drive Hyper 212 
OSMonitorMonitorKeyboard
Windows 10 Home Premium Samsung 27" 1080p 60Hz LG 22' 1080p 60Hz razer anansi 
PowerCaseMouse
PC Power n Cooling Silencer II NZXT Switch 810 Razer Naga 
CPUMotherboardGraphicsGraphics
Intel Xeon W3580 Dell 09KPNV Nvidia Quadro 600 Nvidia Quadro 600 
RAMHard DriveOSMonitor
24GB Corsair DDR3 Samsung 850 EVO Windows 7 Pro 64 Acer K272HUL 
Monitor
Acer K272HUL 
CPUMotherboardGraphicsGraphics
AMD FX-8350 990FX Extreme9 Asus Geforce GTX 970 STRIX Asus Geforce GTX 970 STRIX 
RAMHard DriveOptical DriveCooling
Kingston HyperX Fury Intel SSD DVD RW Multi Drive Hyper 212 
OSMonitorMonitorKeyboard
Windows 10 Home Premium LG 22" widescreen LG 22' widescreen razer anansi 
PowerCaseMouse
PC Power n Cooling Silencer II NZXT Switch 810 Razer Naga 
  hide details  
Reply
 
T3500-cad
(9 items)
 
TheFattenedCalf
(15 items)
 
CPUMotherboardGraphicsRAM
Intel i7-6700k Gigabyte GA-Z270XP-SLI Gigabyte Geforce GTX 1070 G1 Gaming 8G G. Skill Ripjaws V Series 16GB (2x8GB) DDR4 300... 
Hard DriveHard DriveOptical DriveCooling
Intel SSD Sandisk M.2 128GB DVD RW Multi Drive Hyper 212 
OSMonitorMonitorKeyboard
Windows 10 Home Premium Samsung 27" 1080p 60Hz LG 22' 1080p 60Hz razer anansi 
PowerCaseMouse
PC Power n Cooling Silencer II NZXT Switch 810 Razer Naga 
CPUMotherboardGraphicsGraphics
Intel Xeon W3580 Dell 09KPNV Nvidia Quadro 600 Nvidia Quadro 600 
RAMHard DriveOSMonitor
24GB Corsair DDR3 Samsung 850 EVO Windows 7 Pro 64 Acer K272HUL 
Monitor
Acer K272HUL 
CPUMotherboardGraphicsGraphics
AMD FX-8350 990FX Extreme9 Asus Geforce GTX 970 STRIX Asus Geforce GTX 970 STRIX 
RAMHard DriveOptical DriveCooling
Kingston HyperX Fury Intel SSD DVD RW Multi Drive Hyper 212 
OSMonitorMonitorKeyboard
Windows 10 Home Premium LG 22" widescreen LG 22' widescreen razer anansi 
PowerCaseMouse
PC Power n Cooling Silencer II NZXT Switch 810 Razer Naga 
  hide details  
Reply
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Overclock.net › Forums › Components › Other Peripherals › Brother MFC-8710dw Laser Printer "No Paper" message when there is paper