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G810 Failed Update Bricked my Keyboard?

2K views 3 replies 3 participants last post by  drazah 
#1 ·


I've recently purchased this keyboard, and it was working normally before the firmware update attempt.

Cause:

I started the firmware update and my windows firewall caused the update to stop.

Issues:
  • Keyboard seems to be locked in update mode, only place it is recognized is in one version of the Update tool.
  • Update tool can tell that it is plugged in, but even after 30 minutes of waiting nothing happens.

Troubleshooting attempts:

  • Removed ALL Logitech drivers, restarting multiple times.
  • Attempted to go into CMD and /FORCE the update.
  • Running everything as admin
  • Plugged into another computer, and it's bricked on there as well.
  • Tried two different firmware updates, the one shown DOES recognize that it is in fact plugged in.

Any input would be appreciated.. pretty sure I'll have to RMA
 
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