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[Official] RYZEN 7 1800X | 1700X |1700 Owners Club & 4GHz+ Club - Page 1034

post #10331 of 11725
Holy crap MAD! kookoo.gif

elmor0016_mini.jpg
post #10332 of 11725
Those two pics don't seem to go together. If so that's terrible
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post #10333 of 11725
Quote:
Originally Posted by Xevi View Post

Holy crap MAD! kookoo.gif

elmor0016_mini.jpg

LN2 or Dry Ice?
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post #10334 of 11725
Nice bug lol.
post #10335 of 11725
Quote:
Originally Posted by nrpeyton View Post

LN2 or Dry Ice?

lol blinksmiley.gif

image_id_1790278.jpeg
post #10336 of 11725
Quote:
Originally Posted by Xevi View Post

Warning: Spoiler! (Click to show)
image_id_1790278.jpeg
Quote:
Originally Posted by rt123 View Post

Nice bug lol.
How do I get a bug too? blinksmiley.gif
post #10337 of 11725
Quote:
Originally Posted by Johan45 View Post

Those two pics don't seem to go together. If so that's terrible

I get a higher score at 4 ghz no boost - something is off for sure.
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post #10338 of 11725
Quote:
Originally Posted by mus1mus View Post

Not to mention this.



Absolutely disgusting behaviour from g.skill.

1. They refused the RMA. (wrongly accusing customer of altering SPD timings on read-only kits).

2. After further "pressuring" from the customer they admitted it was due to incompatibility.

3. Didn't apologise for wrongly accusing the customer of altering the SPD.

4. Haven't agreed to email all other customers back who didn't "keep pressuring" to NOW offer full RMA and meet their obligations.


Any customer who doesn't "keep pressuring" and accepts the RMA refusal in the first instance.
This is what will probably of happened:
1. G.skill would have sent broken kit back to customer. (refusing to simply reflash kit)
2.Original customer is 300 bux OUT OF POCKET.
3. G.skill would continue to make money selling these kits and leaving people out of pocket with refused RMA's on physically OKAY kits.

Absolutely disgusting.
Edited by nrpeyton - 4/27/17 at 3:44pm
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post #10339 of 11725
Quote:
Originally Posted by nrpeyton View Post

Absolutely disgusting behaviour from g.skill.

1. They refused the RMA. (wrongly accusing customer of altering SPD timings on read-only kits).

2. After further "pressuring" from the customer they admitted it was due to incompatibility.

3. Didn't apologise for wrongly accusing the customer of altering the SPD.

4. Haven't agreed to email all other customers back who didn't "keep pressuring" to NOW offer full RMA and meet their obligations.

Never liked GSkill as a company and never will, this just reinforces that. Corsair and crucial are the only two brands I ever purchase, corsair's customer service has been great, and they are based out of cali so you get a good well understood response from them when you need to.
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post #10340 of 11725
Quote:
Originally Posted by Spawne32 View Post

Never liked GSkill as a company and never will, this just reinforces that. Corsair and crucial are the only two brands I ever purchase, corsair's customer service has been great, and they are based out of cali so you get a good well understood response from them when you need to.

Any customer who doesn't "keep pressuring" and accepts the RMA refusal in the first instance.

This is what will probably of happened:

1. G.skill would have re-flashed the correct SPD onto the chips (fixing them). at next to zero cost to themselves (except manpower)
2. Resold these kits for 300 bux ++ to a new customer.
3. Original customer is 300 bux OUT OF POCKET.

Absolutely disgusting.



email addresses are:

RMA
International: rma@gskill.com
Pan America only: rma@gskillusa.com

Technical Support
International: techsupport@gskill.com
USA: ustech@gskillusa.com (Tel: 1-9095986860)
Europe: eurotech@gskill.com
Germany: ben@gskill.com

/\ /\ there's the email addresses guys.

I suggest we team up & all write letters of complaint about this disgusting behaviour. lets put some pressure on them until we get a written apology to the community and full RMA obligations met for everyone who has been screwed over until now.

Mine has already been sent. (and i don't even own the kits -- i am just astonished at this behaviour it made my blood boil -- (so I can't imagine how an actual victim must feel) Remember and watch the video above first.


.
Edited by nrpeyton - 4/27/17 at 2:16pm
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