Originally Posted by Spawne32
Never liked GSkill as a company and never will, this just reinforces that. Corsair and crucial are the only two brands I ever purchase, corsair's customer service has been great, and they are based out of cali so you get a good well understood response from them when you need to.
Any customer who doesn't "keep pressuring" and accepts the RMA refusal in the first instance.
This is what will probably of happened:1.
G.skill would have re-flashed the correct SPD onto the chips (fixing them). at next to zero cost to themselves (except manpower)2.
Resold these kits for 300 bux ++ to a new customer.3.
Original customer is 300 bux OUT OF POCKET.
Absolutely disgusting.email addresses are:RMA
Pan America only: firstname.lastname@example.orgTechnical Support
USA: email@example.com (Tel: 1-9095986860)
/\ /\ there's the email addresses guys.
I suggest we team up & all write letters of complaint about this disgusting behaviour.
lets put some pressure on them until we get a written apology to the community and full RMA obligations met for everyone who has been screwed over until now.
Mine has already been sent. (and i don't even own the kits -- i am just astonished at this behaviour it made my blood boil -- (so I can't imagine how an actual victim must feel)
Remember and watch the video above first.
.Edited by nrpeyton - 4/27/17 at 2:16pm