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My experience with the Asus PRIME X370-Pro

1M views 10K replies 448 participants last post by  ThePanda 
#1 ·
Hey guys,

Decided to finally upgrade from my old faithful i7-2600K and since I'm an oldschool PC enthusiast I like to pick up some new and perhaps even a little bit untested hardware and I don't mind a little bit of tinkering......so long story short I picked up some brand new hardware last week:
-AMD Ryzen 7 1700X
-16gb RAM (Corsair CMK16GX4M2B3200C16, recommended in the AMD blog here)
-Asys PRIME X370-Pro

Built the system and fired it up...had a long(ish) black screen until the system finally booted up and I got to installing Windows. Fiddled around a little bit and found out my RAM was running at 2133mhz. So I went back to the BIOS and fooled around with the RAM settings. In the end I set the AI Tuner to DOCP mode and DRAM Frequency to 2666mhz and thats the highest it would go for me.

My board was supplied with the BIOS version 0502, also tried flashing to 0504 but theres seems to be some temperature display bug in the version 0504 and it shows 20 degrees too much (?) as the offset value appears to be set incorrectly in that particular BIOS version...I couldnt go any higher than 2666mhz on the RAM anyway. Anything higher and it just kept beeping at POST and wouldnt boot up...so I flashed BIOS back to 0502 and I'm running that now.

There is one other issue I've had randomly on this motherboard, and its that it for whatever reason sometimes doesn't recognize all my SATA drives at bootup, I was wondering at times why seemingly nothing happens when I fire up the PC but then yesterday I noticed that sometimes it seems to just randomly not recognize my O/S drive and sometimes one of the other SATA drives I have. I dont know if this is an issue from my RAM tinkering or is it another bug in the platform...

Performancewise I'm quite happy with it. I do some video encoding and it seems quite a bit faster than on my old Sandy Bridge CPU. In gaming I have not really noticed that much of a difference, but I wasn't really expecting much.

So whats the point of this post? Maybe just to give some user experience from this motherboard and hopefully give some tips to some people.

Bottomline: The AM4 platform seems to be somewhat buggy/unfinished right now, and especially the ASUS boards seem to have quite a bit of issues. Also there hasnt been an official ASUS BIOS update for this board for nearly a month which is really weird...I read somewhere that there's gonna be one "soon", but whenever that is...I dont know.

Anyway, feel free to ask anything about this motherboard/setup and I'll try to answer as much as I can
smile.gif
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#2 ·
Thanks for this "heads up". This is the MoBo i will probably be purchasing later this year for my RyZen 1700 build. How often does it "forget" your SATA drives? (this is slightly bothersome imho). Also any other BIOS quirks? Have tried to clock the 1700X? if so was it "easy" or did you have to fight the MoBo (settings wise) for the OC?

Any other day to day probs you could share would be great. Also can you adjust the REFClock or is it just multiplier only? and also when you look at CPU-Z (or similar) is the REFClock 100Mhz or something silly like 99.8Mhz. Thanks for the thread will help me out for sure. As i keep my rigs for years (look at sig!
biggrin.gif
) and don't want to buy a cranky/fussy MoBo i will be fighting all the way.

Thanx.
 
#3 ·
I'm pretty sure the temperature bug is a Ryzen 1700x/1800x issue, where they display +20 celsius (I can't remember, but I've read that a few times).

I have the same board with a 1700 and temperatures seem to be realistic. I'm only using the built-in Wraith Spire cooler and so far I've reached 3.8 stable on all cores for over an hour on Prime 95 at just over 1.3 volts.

My RAM, a Trident Z 32GB kit (ddr-3000) is clocking up to 2666mhz using DOCP 2666mhz at proper CAS 15. This is the model number of the kit I have:

F4-3000C15D-32GTZ

I haven't done any power tests to see how much it's pulling from the wall. I'm slowly messing with voltage to see what my lowest stable vCore is.

But so far so good. Updated to BIOS 0504 without issue, cleared CMOS, set optimized defaults with F5 in advanced BIOS, and good to go as of now!

I am temporarily using an old Seagate SSHD ST1000LM24 drive without issue. Not the fastest, but so far so good. All OC done in BIOS, not Ryzen Master.
 
#4 ·
Quote:
Originally Posted by FinnishOC View Post

There is one other issue I've had randomly on this motherboard, and its that it for whatever reason sometimes doesn't recognize all my SATA drives at bootup, I was wondering at times why seemingly nothing happens when I fire up the PC but then yesterday I noticed that sometimes it seems to just randomly not recognize my O/S drive and sometimes one of the other SATA drives I have. I dont know if this is an issue from my RAM tinkering or is it another bug in the platform...
I had this exact same behavior on my Prime. Have a Samsung 840 EVO on SATA0, two identical WD Black 2.0TB on SATA1 and SATA2, and BD-RW on SATA3; SATA0 is not recognized more than half the time. I had to plug it in SATA4 and it is now always detected..

I had read somewhere that it may be related to how the SATA specs do it things on detecting SATA0 and 1.

I'm using AHCI and software RAID for SATA1 and SATA2, CPU-Z hanged when using Firmware RAID + AMD RAID Driver; it was hanging with HDD Guardian too.

- inso
 
#5 ·
Prime X370-PRO owner here as well! I've got my Ryzen 7 1700 running stock with Wraith Spire cooler, waiting on the AM4 bracket for my MasterLiquid Pro 280. Seems like that will be mid-April at the soonest.

I got a fresh install of Win7 put on my Crucial SSD, I also set up a software RAID 0 with my 2 2TB Toshiba drives, works flawlessly so far. After a rough ride getting everything going, it's all now up and running smoothly. All I've done so far is download and install software and games, getting all my stuff set back up, but it's been ultra smooth. I'm really impressed with this processor so far, the desktop feels very snappy and smooth.

I haven't touched the RAM yet, but I've got a good Samsung B-die single side set of RAM to use, so I'm hoping to get up to about 3000MHz. To be honest, I don't need blazing RAM so whatever I get with the least amount of fuss and instability is what I'll use!

I'll leave everything at stock until my bracket arrives, then I'll start pushing the system. Until then I'll game and use it stock. Hopefully tonight I'll be able to game on it and get a feel. Finally!

thumb.gif


Edit: Those with issues, are you using clean installs of your OS or not?
 
#6 ·
Quote:
Originally Posted by Darkstalker420 View Post

Thanks for this "heads up". This is the MoBo i will probably be purchasing later this year for my RyZen 1700 build. How often does it "forget" your SATA drives? (this is slightly bothersome imho). Also any other BIOS quirks? Have tried to clock the 1700X? if so was it "easy" or did you have to fight the MoBo (settings wise) for the OC?

Any other day to day probs you could share would be great. Also can you adjust the REFClock or is it just multiplier only? and also when you look at CPU-Z (or similar) is the REFClock 100Mhz or something silly like 99.8Mhz. Thanks for the thread will help me out for sure. As i keep my rigs for years (look at sig!
biggrin.gif
) and don't want to buy a cranky/fussy MoBo i will be fighting all the way.

Thanx.
Hey, it appears to remember my SATA drives when I have not tinkered with anything in the BIOS. At least now that I've just left my RAM at the 2666mhz and not even tried to touch it the PC has booted up reliably every time (with all drives found). I'm not 100% sure, but it seemed to lose the drives at times when I was trying to fiddle with the RAM settings or settings in the BIOS in general.

I'm not 100% sure on this one either but I think the REFClock is limited to the Crosshair-board. I have not yet tried overclocking the CPU much because I seem to get simply WILD variance on temperature measurements in different software. My Ryzen Master is saying my CPU idles at 60 degrees celsius and it seems to jump insanely much just in idle, between 55-70 degrees. Then again the ASUS AI Suite says my CPU idles at 43C so go figure
rolleyes.gif


So right now I've got a stable system with the RAM running at 2666mhz, no disappearing SATA drives and my BIOS version is 0502. Some people seem to have better luck with RAM on the 0504 BIOS but that BIOS has the bugged temperature offset for my 1700X....if you have a 1700 it won't matter because the offset is only for 1700X or 1800X.

But if you ask me, ASUS won't get very high marks for this board! I'm hoping most of the issue would be fixed with a proper BIOS though - so I guess we'll see. I read AMD released new AGESA code today onto board manufacturers so perhaps we'll finally get a BIOS update for this board too....
 
#7 ·
Quote:
Originally Posted by LazarusIV View Post

Edit: Those with issues, are you using clean installs of your OS or not?
Yeah, clean O/S install of course - was coming from an Intel system so it was a given
smile.gif


And I do clean O/S installs for much smaller changes too.

But to recap my issues on this board:
-RAM doesn't want to run above 2666mhz even with the AMD recommended Corsair kit (2666mhz seems decent still, compared to some issues others are having).
-If I change something in BIOS and reboot the board/BIOS randomly loses some of my SATA drives. If I don't touch my BIOS settings, it seems to reliably find them.
-The temperature values reported by Ryzen Master / Asus AI Suite / BIOS vary wildly. This apparently is a bug in the BIOS versions 0504 and the beta BIOS 0505 that affects the 1700X and 1800X because those BIOS versions dont count the offset correctly.

Lets hope the new BIOS versions will come soon and fix many of these issues
smile.gif
 
#8 ·
Quote:
Originally Posted by Darkstalker420 View Post

Thanks for this "heads up". This is the MoBo i will probably be purchasing later this year for my RyZen 1700 build. How often does it "forget" your SATA drives? (this is slightly bothersome imho). Also any other BIOS quirks? Have tried to clock the 1700X? if so was it "easy" or did you have to fight the MoBo (settings wise) for the OC?

Any other day to day probs you could share would be great. Also can you adjust the REFClock or is it just multiplier only? and also when you look at CPU-Z (or similar) is the REFClock 100Mhz or something silly like 99.8Mhz. Thanks for the thread will help me out for sure. As i keep my rigs for years (look at sig!
biggrin.gif
) and don't want to buy a cranky/fussy MoBo i will be fighting all the way.

Thanx.
X370 Prime Pro doesn't have a bclk modifier

Also as per the QVL (http://dlcdnet.asus.com/pub/ASUS/mb/SocketAM4/PRIME_X370-PRO/PRIME_X370-PRO_Memory_QVL.pdf) the only kit running > 2666MHz is the CMK16GX4M2B3600C18 16GB(2*8GB) and that's with 18-19-19-39 timings

There's another kit from Galaxy HOF4CALCS3600K17LD162C but I don't think it's readily available.
 
#10 ·
Figured I'd join here to discuss the motherboard and the issues with it as well.

Immediately flashed it to 0504 when I got in and I had bought Corsair LPX 3000 like many did, which of course doesn't like going over 2400, barely that at decent times. I just swapped out that for TridentZ F4-3200C16D-16GTZB which I'm running fine at 2933 16-18-18-38. It would not post at 3200 but very few seem to be able to achieve over 2933 yet on any board.

Having an issue as well with my primary RD400 NVMe drive no detected on basically every reboot. It requires a cold start to detect, however reading above maybe it's to do with my 2nd SATA SSD on SATA0? I might move it to SATA 2 or SATA4 to see if it helps.

I'm managing 3.8Ghz @1.325v with an old Arctic Freezer 13, the stock Wraith was just crap for overclocking. However, the AM4 mounting that came with it directs the setup vertical instead of horizontal so it's blowing half into my case, half into my PSU (which does have a fan thankfully). So I'll likely get a Noctua or something soon for better cooling as higher voltage just generates too much heat in Handbrake for my liking.

For those if you with Battlefield 1, this motherboard, CH6 or any other brand really (trying to see who is affected), can you check out my thread over at AT regarding audio cutouts when overclocked? Either with AI Suite or Ryzen Master, when overclocked in windows the audio is cutting out in BF1. This was tested with onboard audio or an ASUS sound card as well. It doesn't seem to have an issue when it is overclocked by the BIOS however, and it's fine when CPU is at stock. Read through my thread for details, video and testing we've done, would like to compare notes.

Checking multiple times a day for BIOS update...
smile.gif
 
#15 ·
Quote:
Originally Posted by Liopleus View Post

A new BIOS is up for this board:
PRIME X370-PRO BIOS 0511
1.Improve system performance.
2.Make CPU temperature more precise.

https://www.asus.com/Motherboards/PRIME-X370-PRO/HelpDesk_Download/

Could anyone share their experience with this version?
What new version please? I have two X370 Pro's so I am definitely interested, even though my systems are stable. Temp issues and ram not a rated speed are my only issues.
 
#17 ·
#19 ·
Quote:
Originally Posted by Liopleus View Post

http://dlcdnet.asus.com/pub/ASUS/mb/SocketAM4/PRIME_X370-PRO/PRIME-X370-PRO-ASUS-0511.zip

This is the download link.

I can only see it under Win7 32bit, the website behavior is quite strange......
Thanks, just flashed and it works. I do flash only from the bios off a usb flash drive and only after I have removed all overclocks though. There is something called performance bias but I am not really sure what that does. Also, my ram still will not get above 2666 but, even at that speed, it is good.

Edit: Oh, and I recently discovered that my GSkill DDR4 3000 Aegis ram will only work at 2400 with 2T timings. If I use 2666, it will boot and work all the time. But, if I restart, it will hang and then boot to an overclock has failed.
rolleyes.gif
Oh well, just have to deal with it, no problem.
 
#22 ·
Applied BIOS 0511 without issue in BIOS EZFlash and restored to previous settings for DDR, all seems to be fine.
  • My OCZ RD400 NVMe was failing to detect on 100% of reboots, required cold boot before. On BIOS 0511 it is so far detecting on 100% of restart. Great!
  • My F4-3200C16D-16GTZB has no change. Posting at 16-18-18-35 1.35v @ 2933 fine still. Failed to post at 3200. Happy for now.
  • Seems to post and respond faster, more reliably. Merely perception though.
 
#23 ·
Sorry to highjack this thread but I need some help determining whether or not to return my Prime-x370-pro

So I started having this issue after overclocking my CPU. The system would randomly turn off during idle. Never during prime95 or gaming. *click* and the whole system is off. At first I thought it was the PSU, so I swapped it out. No dice this PSU was having the exact same problem. I started getting ready for a refund on newegg for the MB and CPU. Then I decided to try one last thing. Turn LLC off. It worked!Kind of
Bios 0504
LLC level 3: upon booting windows instant shutdown
LLC level 2: shutdown usually within 5 minutes on idle desktop
LLC Auto: No shutdown
bios 0502 LLC 3: random shutdown after 8 hours idling
Bios 0502 LLC Auto: to be seen
None of these shutdowns happen while gaming/prime95 for hours and temps are not a problem.

Can anyone test this? PLS
smile.gif

r7 1700 Bios 0504
3.7 ghz, 1.3v, LLC level 3. Just sit on the windows desktop for an hour and see if the system turns off.
 
#25 ·
I will flash bios 0511 in a couple hours. I reverted to bios 0502 and am currently testing with LLC set to auto. It has been fine for 11 hours now and I want to get to the 12 hour mark.

I would be extremely grateful if you were willing to test with those settings.
smile.gif


I am trying to determine if this is a hardware issue or just a bug in the bios. That is not proving to be easy.

I already opened a refund on Newegg and need to decide whether to cancel it or not. BTW do you know if you can cancel a RMA on Newegg and then open it back up on the 30 day mark. I want to do some more troubleshooting before sending the core of my system back
frown.gif
 
#26 ·
Quote:
Originally Posted by Malogeek View Post

I could test this but do you want to try BIOS 0511 first?
I will flash bios 0511 in a couple hours. I reverted to bios 0502 and am currently testing with LLC set to auto. It has been fine for 11 hours now and I want to get to the 12 hour mark.

I would be extremely grateful if you were willing to test with those settings.
smile.gif


I am trying to determine if this is a hardware issue or just a bug in the bios. That is not proving to be easy.

I already opened a refund on Newegg and need to decide whether to cancel it or not. BTW do you know if you can cancel a RMA on Newegg and then open it back up on the 30 day mark. I want to do some more troubleshooting before sending the core of my system back
frown.gif


EDIT: Sorry for the double post. I can't figure out how to delete my previous post. I'm new to this sites format
 
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