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Asus X370 Prime Pro G.Skill Memory issues. UPDATE

post #1 of 22
Thread Starter 
Hi all, new to the forums, was hoping i could get some help from some of you, as I have just finished building my 1700x system with the Asus x370 Pro. The board overall seems pretty good, stable so far @ 3.8ghz 1.35v, has not crashed once but i cannot for the life of me get my memory to post higher than 2400mhz with whatever timings i use. I purchased the G.Skill F4-3400C16D-16GTZ 2x8gb Trident Z kit because i got them at a discount, i know its not on the QVL however what i find odd is that the Ripjaws V F4-3400C16D-16GVK is on that list, but according to that list will only boot at 2133.

My system specs are

1700x cpu @ 3.9ghz 1.35v
Asus X370 Pro
Trident Z F4-3400C16D-16GTZ
Msi Armor oc gtx 1070
Samsung 500gb 960 Evo
Corsair AX760 psu
Corsair H110i GT
Corsair 750D Air Flow Ed
Fresh Windows 10 64bit install

Things ive tried,

1. Currently running stable at 2400mhz 14-14-14-14-30 1.35v, even at CAS13 with or without CPU overclock.
2. Tested all BIOS versions from 0502-current 0515 and all wont let me boot over 2400mhz.
3. Increasing DRAM Voltage and other memory related voltages with no success.
4. D.O.C.P Profile at rated timings 16-18-18-38 wont post, even tried dropping the frequency down to 2666, does nothing.
5. Swapped the ram sticks around, have them in A2 B2 slots, nothing.

Im not sure what else i can do? Anyone else stuck in a similar position? Im hoping that Asus can fix this issue with future BIOS updates.
Edited by Bo55 - 4/26/17 at 11:21pm
post #2 of 22
This question keeps coming up. Right now RyZen and particularly all mobos are suffering from this bug. Mobo manufacturers are releasing Bios to fix this problem. Just keep an eye for new Bios if you have not flashed yours to latest one do so.
 
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BitoHeaven
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Cigar ATX PC
(14 items)
 
CPUMotherboardGraphicsGraphics
Intel i7 4770k @ 4.5GHz Asus Maximus VI Gene Gigabyte R9 290 @ 1160MHz/1350MHz Gigabyte R9 290 @ 1160MHz/1350MHz 
RAMHard DriveHard DriveOptical Drive
G.Skill Trident X 2X8GB DDR3 2400MHz Samsung 840 PRO 256GB  Seagate Barracuda 7200.14 3TB SATA III 6Gb/s 64... Pioneer Blu-ray Burner 
CoolingOSMonitorKeyboard
Liquid Single Loop Triple Radiators Win 7 SP1 Professional x64bit  Samsung SynchMaster 24" Widescreen 1200p TFT-LC... Logitech G15 
PowerCaseMouseMouse Pad
EVGA SuperNOVA G2 1300w 80+ Gold Fully Modular  Fractal Design Arc Midi R2 Microsoft Sidewinder X5 Allsop Redmond Mouse Pad 
Audio
Cambridge Soundworks 5.1 
CPUMotherboardGraphicsRAM
Intel Core i5-3570K @ 4.6GHz ASRock Z77E-ITX mITX  Sapphire HD 7990 @ 1090MHz/1600MHz G.SKILL Ripjaws 2X4GB DDR3-1600 @ 1866MHz 
Hard DriveHard DriveOptical DriveCooling
Crucial SSD 128GB mSATA SATA III 6GB  Seagate Barracuda 7200.12 1TB SATA II 32MB 7200RPM LG DVD R/W SATA with LightScribe Corsair Cooling Hydro Series H100 
OSMonitorKeyboardPower
Win 7 Professional x64bit Samsung 52" 1080p 60Hz LCD Logitech Wireless K330 Corsair AX850 Gold Fully Modular 
CaseMouseMouse PadAudio
BitFenix Prodigy Mini-ATX Black  Logitech Wireless M215 Corsair Vengeance MM200 Yamaha RX-V681 & PSB/Polk Audio 5.1 
CPUMotherboardGraphicsRAM
AMD Athlon II X4 640 ASRock N68C-GS NVIDIA 6600GT G. Skill Ripjaws DDR3 1600MHz 
Hard DriveOptical DriveCoolingOS
WD Caviar Blue 500GB 16MB Cache 7200RPM LG Optical Drive Thermaltake Max Orb Windows 7 
MonitorKeyboardPowerCase
Viewsonic 19” Flatscreen CRT Gigabyte GK-K6800 103  Thermaltake TR2 600W Cigar Boxes 
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post #3 of 22
What is the serial number on one of the DIMMs?
post #4 of 22
It's not on the memory QVL I think.

What does it say in hwinfo64 under SDRAM manufactuerer? Does it say Samsung or Hynix?

Have you tried looser timings?
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post #5 of 22
Thread Starter 
Quote:
Originally Posted by Malogeek View Post

What is the serial number on one of the DIMMs?

At the moment i cant see the serial numbers as theyre installed in my case but i took a pic of the back of the box if that helps.

post #6 of 22
Thread Starter 
Quote:
Originally Posted by AlphaC View Post

It's not on the memory QVL I think.

What does it say in hwinfo64 under SDRAM manufactuerer? Does it say Samsung or Hynix?

Have you tried looser timings?

Hwinfo says theyre Samsung. Ive tried from stock D.o.c.p timings up to cas20 with no luck even at 2666.
post #7 of 22
I have the TridentZ RGB 3600CL16 working at 3200mhz

Not sure I can help you though since I just set the DOCP profile and it just worked, apparently the 16-18-18-36 RGB doesn't work but the 16-16-16-36 do my previous kit of Corsair Dominator 3200Mhz had those 16-18-18 timings and they didn't work either and I tried everything.

Edited by TaCRoT - 4/3/17 at 4:23am
post #8 of 22
Thread Starter 
Quote:
Originally Posted by TaCRoT View Post

I have the TridentZ RGB 3600CL16 working at 3200mhz

Not sure I can help you though since I just set the DOCP profile and it just worked, apparently the 16-18-18-36 RGB doesn't work but the 16-16-16-36 do my previous kit of Corsair Dominator 3200Mhz had those 16-18-18 timings and they didn't work either and I tried everything.

Thanks for this, ive also read that people have been having luck with the 3600 kits, having said that, I dont want to go out and buy a 3600 kit though just to get it to work at 3200. It should just work from the get go. I guess i'll have to wait it out for a fix.
post #9 of 22
Quote:
Originally Posted by Bo55 View Post

Thanks for this, ive also read that people have been having luck with the 3600 kits, having said that, I dont want to go out and buy a 3600 kit though just to get it to work at 3200. It should just work from the get go. I guess i'll have to wait it out for a fix.

Yeah it's stable with intel burn test and no errors in windows memory diagnostic or memtest and that tends to do the trick, I notice memory issues straight away over 2400 in my old kit, chrome tabs will crash and windows eventually will BSOD.

I ordered these TridentZ last Friday after I heard similar reports of those kits working they weren't cheap but I luckily I got them $50 off as they were on sale and they cost less than the 3200 kit and they were the last ones in stock.
post #10 of 22
I was able to get stable at 2933 with 14 14 14 14 30 at 1.35 no DOCP. Asus x370 pro with g.skill Trident z 3200 8gb sticks.
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