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Computer stutters when playing games, watching videos, listening to music

post #1 of 7
Thread Starter 
I have seen this happen most frequently when playing games, but, it has occurred while watching videos and music as well.


For reference, my system is below




I have tried stress testing the machine with various tools, including those that use the GPU but nothing happens simiilar while playing games.

The stuttering causes a system to freeze for a few seconds and then resumes playing.

In Event Viewer, there is nothing that I can see that would cause any problems. I have upgraded ALL drives as of yesterday. I have no uninstalled or unknown devices in Device Manager - with malfunctioning drivers.

Any help would be appreciated, because it is becoming a super annoying problem.
Gaming
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CPUMotherboardGraphicsGraphics
AMD Phenom II X6 1090T Crosshair IV Formula GTX 560 GTX 580 
RAMRAMRAMRAM
G. Skill F3-12800CL6D-4GBPI G. Skill F3-12800CL6D-4GBPI G. Skill F3-12800CL6D-4GBPI  G. Skill F3-12800CL6D-4GBPI 
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Corsair H70 Windows 7 Professional x64 ASUS VH242H 23" Monitor ASUS VH242H 23" Monitor 
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Gaming
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CPUMotherboardGraphicsGraphics
AMD Phenom II X6 1090T Crosshair IV Formula GTX 560 GTX 580 
RAMRAMRAMRAM
G. Skill F3-12800CL6D-4GBPI G. Skill F3-12800CL6D-4GBPI G. Skill F3-12800CL6D-4GBPI  G. Skill F3-12800CL6D-4GBPI 
Hard DriveHard DriveHard DriveOptical Drive
Seagate Hard Drive Seagate Hard Drive Crucial M4 SSD Sony Optiarc 
CoolingOSMonitorMonitor
Corsair H70 Windows 7 Professional x64 ASUS VH242H 23" Monitor ASUS VH242H 23" Monitor 
MonitorKeyboardPowerCase
Samsung SyncMaster 906BW 19" Monitor Logitech G15 Corsair 1K PSU Lian-Li 70A 
MouseMouse PadAudio
Logitech Performance MX Razer Vespula HT Omega Pro+ 
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post #2 of 7
Is the PSU you have listed under your sig the Corsair HX1000?
If it is then that probably your problem or part of the problem because the HX1000 has been dying left right and center for a while

As for the sound stutter that could be a SSD/HDD thats dying.
Seravee
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Windows 7 64 Bit Asus PG279Q Corsair Gaming Strafe RGB EVGA SuperNova G2 750 watt 
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Seravee
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Hard DriveOptical DriveCoolingCooling
Seagate Ironwolf Pro 10 TB LG CH12NS30 5x Noctua NF-A14 FLX Noctua NH-D15S 
OSMonitorKeyboardPower
Windows 7 64 Bit Asus PG279Q Corsair Gaming Strafe RGB EVGA SuperNova G2 750 watt 
CaseMouseMouse PadAudio
Phanteks Enthoo Luxe Roccat Kone XTD Laser Roccat Sense Metor Sennheiser HD 598 
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post #3 of 7
Thread Starter 
Smart status on the SSDs report that they are healthy:
Code:
C:\Program Files\smartmontools\bin>smartctl.exe /dev/sda -a
smartctl 6.5 2016-05-07 r4318 [x86_64-w64-mingw32-win10] (sf-6.5-1)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

Warning: Limited functionality due to missing admin rights
=== START OF INFORMATION SECTION ===
Model Family:     Samsung based SSDs
Device Model:     Samsung SSD 850 EVO 500GB
Serial Number:    [omit]
Firmware Version: EMT02B6Q
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   [No Information Found]
Local Time is:    Thu Apr 13 09:06:33 2017
SMART support is: Available - device has SMART capability.
                  Enabled status cached by OS, trying SMART RETURN STATUS cmd.
SMART support is: Enabled

Read SMART Thresholds failed: Function not implemented

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00) Offline data collection activity
                                        was never started.
                                        Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                (    0) seconds.
Offline data collection
capabilities:                    (0x53) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        No Offline surface scan supported.
                                        Self-test supported.
                                        No Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        No General Purpose Logging support.
Short self-test routine
recommended polling time:        (   2) minutes.
Extended self-test routine
recommended polling time:        ( 265) minutes.

SMART Attributes Data Structure revision number: 1
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  5 Reallocated_Sector_Ct   0x0033   100   100   ---    Pre-fail  Always       -       0
  9 Power_On_Hours          0x0032   098   098   ---    Old_age   Always       -       7700
 12 Power_Cycle_Count       0x0032   099   099   ---    Old_age   Always       -       116
177 Wear_Leveling_Count     0x0013   099   099   ---    Pre-fail  Always       -       15
179 Used_Rsvd_Blk_Cnt_Tot   0x0013   100   100   ---    Pre-fail  Always       -       0
181 Program_Fail_Cnt_Total  0x0032   100   100   ---    Old_age   Always       -       0
182 Erase_Fail_Count_Total  0x0032   100   100   ---    Old_age   Always       -       0
183 Runtime_Bad_Block       0x0013   100   100   ---    Pre-fail  Always       -       0
187 Uncorrectable_Error_Cnt 0x0032   100   100   ---    Old_age   Always       -       0
190 Airflow_Temperature_Cel 0x0032   071   056   ---    Old_age   Always       -       29
195 ECC_Error_Rate          0x001a   200   200   ---    Old_age   Always       -       0
199 CRC_Error_Count         0x003e   100   100   ---    Old_age   Always       -       0
235 POR_Recovery_Count      0x0012   099   099   ---    Old_age   Always       -       24
241 Total_LBAs_Written      0x0032   099   099   ---    Old_age   Always       -       17634341637

Read SMART Error Log failed: Function requires admin rights

Read SMART Self-test Log failed: Function requires admin rights

Read SMART Selective Self-test Log failed: Function requires admin rights

Power supply wise, it is not the one in my signature/profile, if I remember right is a Corsair RM 750x.

Hopefully that gives some more insight @shilka
Gaming
(23 items)
 
  
CPUMotherboardGraphicsGraphics
AMD Phenom II X6 1090T Crosshair IV Formula GTX 560 GTX 580 
RAMRAMRAMRAM
G. Skill F3-12800CL6D-4GBPI G. Skill F3-12800CL6D-4GBPI G. Skill F3-12800CL6D-4GBPI  G. Skill F3-12800CL6D-4GBPI 
Hard DriveHard DriveHard DriveOptical Drive
Seagate Hard Drive Seagate Hard Drive Crucial M4 SSD Sony Optiarc 
CoolingOSMonitorMonitor
Corsair H70 Windows 7 Professional x64 ASUS VH242H 23" Monitor ASUS VH242H 23" Monitor 
MonitorKeyboardPowerCase
Samsung SyncMaster 906BW 19" Monitor Logitech G15 Corsair 1K PSU Lian-Li 70A 
MouseMouse PadAudio
Logitech Performance MX Razer Vespula HT Omega Pro+ 
  hide details  
Reply
Gaming
(23 items)
 
  
CPUMotherboardGraphicsGraphics
AMD Phenom II X6 1090T Crosshair IV Formula GTX 560 GTX 580 
RAMRAMRAMRAM
G. Skill F3-12800CL6D-4GBPI G. Skill F3-12800CL6D-4GBPI G. Skill F3-12800CL6D-4GBPI  G. Skill F3-12800CL6D-4GBPI 
Hard DriveHard DriveHard DriveOptical Drive
Seagate Hard Drive Seagate Hard Drive Crucial M4 SSD Sony Optiarc 
CoolingOSMonitorMonitor
Corsair H70 Windows 7 Professional x64 ASUS VH242H 23" Monitor ASUS VH242H 23" Monitor 
MonitorKeyboardPowerCase
Samsung SyncMaster 906BW 19" Monitor Logitech G15 Corsair 1K PSU Lian-Li 70A 
MouseMouse PadAudio
Logitech Performance MX Razer Vespula HT Omega Pro+ 
  hide details  
Reply
post #4 of 7
Quote:
Originally Posted by shilka View Post

Is the PSU you have listed under your sig the Corsair HX1000?
If it is then that probably your problem or part of the problem because the HX1000 has been dying left right and center for a while

As for the sound stutter that could be a SSD/HDD thats dying.

Says who? I know corsair PSUs aren't the best compared to what we have on the market today, but before evga did their whole g2 PSU, the corsair PSUs were actually fairly decent.
Yin&Yang
(19 items)
 
Soon
(15 items)
 
 
CPUMotherboardGraphicsRAM
i7 4820K Gigabyte X79 UP4 GTX 660 (waiting for new AMD cards) Samsung green  
Hard DriveHard DriveCoolingOS
Adata SP900  Seagate 2TB hard drive (the power of 1 edition)  Custom WC Loop Linux (various versions) 
MonitorKeyboardPowerCase
Samsung SyncMaster T240HD Coolermaster XT Green switches XFX 1000w Corsair 800D 
MouseMouse PadAudioAudio
Razer Naga Epic 2014 edition Razer Vespula Stax Lambda Nova Classic Custom DIY DAC 
AudioAudioOther
300b PP monoblocks Snell J3 NZXT Hue 
CPUCPUMotherboardGraphics
8 core xeon E6 @ 3.5ghz 8 core xeon E6 @ 3.5ghz EVGA X99 SR?  AMD 390x 
GraphicsRAMHard DriveCooling
AMD 390x 128 GB ECC DDR4  1TB PCI-e SSD Custom WC Loop 
OSMonitorKeyboardPower
Linux 16:10 Samsung PLS 4K monitor Corsair RGB keyboard with custom cherry MX supe... EVGA 1600 watt titanium  
CaseMouseAudio
Caselabs Magnum STH10 DIY my own mouse Snell J 3 
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Yin&Yang
(19 items)
 
Soon
(15 items)
 
 
CPUMotherboardGraphicsRAM
i7 4820K Gigabyte X79 UP4 GTX 660 (waiting for new AMD cards) Samsung green  
Hard DriveHard DriveCoolingOS
Adata SP900  Seagate 2TB hard drive (the power of 1 edition)  Custom WC Loop Linux (various versions) 
MonitorKeyboardPowerCase
Samsung SyncMaster T240HD Coolermaster XT Green switches XFX 1000w Corsair 800D 
MouseMouse PadAudioAudio
Razer Naga Epic 2014 edition Razer Vespula Stax Lambda Nova Classic Custom DIY DAC 
AudioAudioOther
300b PP monoblocks Snell J3 NZXT Hue 
CPUCPUMotherboardGraphics
8 core xeon E6 @ 3.5ghz 8 core xeon E6 @ 3.5ghz EVGA X99 SR?  AMD 390x 
GraphicsRAMHard DriveCooling
AMD 390x 128 GB ECC DDR4  1TB PCI-e SSD Custom WC Loop 
OSMonitorKeyboardPower
Linux 16:10 Samsung PLS 4K monitor Corsair RGB keyboard with custom cherry MX supe... EVGA 1600 watt titanium  
CaseMouseAudio
Caselabs Magnum STH10 DIY my own mouse Snell J 3 
  hide details  
Reply
post #5 of 7
Quote:
Originally Posted by Lige View Post

I have seen this happen most frequently when playing games, but, it has occurred while watching videos and music as well.


For reference, my system is below




I have tried stress testing the machine with various tools, including those that use the GPU but nothing happens simiilar while playing games.

The stuttering causes a system to freeze for a few seconds and then resumes playing.

In Event Viewer, there is nothing that I can see that would cause any problems. I have upgraded ALL drives as of yesterday. I have no uninstalled or unknown devices in Device Manager - with malfunctioning drivers.

Any help would be appreciated, because it is becoming a super annoying problem.

I would try upgrading the bios, and then running memtest on the computer over night to see if you get any errors.
Yin&Yang
(19 items)
 
Soon
(15 items)
 
 
CPUMotherboardGraphicsRAM
i7 4820K Gigabyte X79 UP4 GTX 660 (waiting for new AMD cards) Samsung green  
Hard DriveHard DriveCoolingOS
Adata SP900  Seagate 2TB hard drive (the power of 1 edition)  Custom WC Loop Linux (various versions) 
MonitorKeyboardPowerCase
Samsung SyncMaster T240HD Coolermaster XT Green switches XFX 1000w Corsair 800D 
MouseMouse PadAudioAudio
Razer Naga Epic 2014 edition Razer Vespula Stax Lambda Nova Classic Custom DIY DAC 
AudioAudioOther
300b PP monoblocks Snell J3 NZXT Hue 
CPUCPUMotherboardGraphics
8 core xeon E6 @ 3.5ghz 8 core xeon E6 @ 3.5ghz EVGA X99 SR?  AMD 390x 
GraphicsRAMHard DriveCooling
AMD 390x 128 GB ECC DDR4  1TB PCI-e SSD Custom WC Loop 
OSMonitorKeyboardPower
Linux 16:10 Samsung PLS 4K monitor Corsair RGB keyboard with custom cherry MX supe... EVGA 1600 watt titanium  
CaseMouseAudio
Caselabs Magnum STH10 DIY my own mouse Snell J 3 
  hide details  
Reply
Yin&Yang
(19 items)
 
Soon
(15 items)
 
 
CPUMotherboardGraphicsRAM
i7 4820K Gigabyte X79 UP4 GTX 660 (waiting for new AMD cards) Samsung green  
Hard DriveHard DriveCoolingOS
Adata SP900  Seagate 2TB hard drive (the power of 1 edition)  Custom WC Loop Linux (various versions) 
MonitorKeyboardPowerCase
Samsung SyncMaster T240HD Coolermaster XT Green switches XFX 1000w Corsair 800D 
MouseMouse PadAudioAudio
Razer Naga Epic 2014 edition Razer Vespula Stax Lambda Nova Classic Custom DIY DAC 
AudioAudioOther
300b PP monoblocks Snell J3 NZXT Hue 
CPUCPUMotherboardGraphics
8 core xeon E6 @ 3.5ghz 8 core xeon E6 @ 3.5ghz EVGA X99 SR?  AMD 390x 
GraphicsRAMHard DriveCooling
AMD 390x 128 GB ECC DDR4  1TB PCI-e SSD Custom WC Loop 
OSMonitorKeyboardPower
Linux 16:10 Samsung PLS 4K monitor Corsair RGB keyboard with custom cherry MX supe... EVGA 1600 watt titanium  
CaseMouseAudio
Caselabs Magnum STH10 DIY my own mouse Snell J 3 
  hide details  
Reply
post #6 of 7
I had a similar issue with my system, but I'm not sure what caused it. I would recommend making sure everything is connected properly. I suspect my issues were due to a loose SATA cable to my HDD since my PC eventually stopped seeing my HDD. I don't know if reseating that cable fixed the stuttering, but I haven't noticed any stuttering since fixing that.
post #7 of 7
Quote:
Originally Posted by Tjj226 Angel View Post

Says who? I know corsair PSUs aren't the best compared to what we have on the market today, but before evga did their whole g2 PSU, the corsair PSUs were actually fairly decent.
There has been a clear pattern of HX1000 dying in droves over the past few years so each time i see a HX1000 i wonder when is this going to die
Not surprisingly when you think about it as the HX1000 first came out in 2008.
Seravee
(24 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core I7 6850K Gigabyte X99 Ultra Gaming EVGA GTX 1080 FTW2 Kingston HyperX DDR4 Savage 3000 MHz 
Hard DriveHard DriveHard DriveHard Drive
Samsung 840 Evo WD Green WD40EZRX  WD Green WD60EZRX  WD Red WD80EFZX 8TB  
Hard DriveOptical DriveCoolingCooling
Seagate Ironwolf Pro 10 TB LG CH12NS30 5x Noctua NF-A14 FLX Noctua NH-D15S 
OSMonitorKeyboardPower
Windows 7 64 Bit Asus PG279Q Corsair Gaming Strafe RGB EVGA SuperNova G2 750 watt 
CaseMouseMouse PadAudio
Phanteks Enthoo Luxe Roccat Kone XTD Laser Roccat Sense Metor Sennheiser HD 598 
AudioAudioOtherOther
Onkyo TX NR646  Harman Kardon HKTS 60 CableMod E series PSU cable set CableMod LED Strips 
  hide details  
Reply
Seravee
(24 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core I7 6850K Gigabyte X99 Ultra Gaming EVGA GTX 1080 FTW2 Kingston HyperX DDR4 Savage 3000 MHz 
Hard DriveHard DriveHard DriveHard Drive
Samsung 840 Evo WD Green WD40EZRX  WD Green WD60EZRX  WD Red WD80EFZX 8TB  
Hard DriveOptical DriveCoolingCooling
Seagate Ironwolf Pro 10 TB LG CH12NS30 5x Noctua NF-A14 FLX Noctua NH-D15S 
OSMonitorKeyboardPower
Windows 7 64 Bit Asus PG279Q Corsair Gaming Strafe RGB EVGA SuperNova G2 750 watt 
CaseMouseMouse PadAudio
Phanteks Enthoo Luxe Roccat Kone XTD Laser Roccat Sense Metor Sennheiser HD 598 
AudioAudioOtherOther
Onkyo TX NR646  Harman Kardon HKTS 60 CableMod E series PSU cable set CableMod LED Strips 
  hide details  
Reply
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