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[ARS] AV provider Webroot melts down as update nukes hundreds of legit files

post #1 of 80
Thread Starter 
Quote:
Antivirus provider Webroot is causing a world of trouble for customers. A signature update just nuked hundreds of benign files needed to run Microsoft Windows, as well as apps that run on top of the operating system.



Source
Edited by MacG32 - 4/25/17 at 8:15am
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post #2 of 80
isn't webroot that derpy AV that the geek squad runs/sells?

a LOT of pcs will be affected.
 
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post #3 of 80
My parents are on webroot....Great...
    
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post #4 of 80
Quote:
 Social media sites ignited on late Monday afternoon with customers reporting that servers and computers alike stopped working as a result of the mishap. The admin and security pundit who goes by the Twitter handle SwiftOnSecurity told Ars that, at the company he or she worked for, the false positive quarantined "several hundred" files used by Windows Insider Preview. Hundreds of "line of business" apps, such as those that track patient appointments or manage office equipment, suffered the same fate. Webroot was also flagging Facebook as a phishing site.

:wth:

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post #5 of 80
Quote:
Webroot was also flagging Facebook as a phishing site.
Are they implying that facebook isn't...? tongue.gif
post #6 of 80
Thank god we don't run it at work. A lot mad.gif sysadmins right now. I honestly think they've just started the begging of the end of webroot as a company.
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post #7 of 80
Quote:
Originally Posted by azanimefan View Post

isn't webroot that derpy AV that the geek squad runs/sells?

a LOT of pcs will be affected.


yes


anything recommended by best buy will end up in one kind of disaster or another
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post #8 of 80
Reminds me of a friend back in the day who didn't use any AV software because he only used his PC for "junk" anyway, so even if it got infected it was no loss, plus AV made it run worse.

While I never agreed with him, I could see his logic. The best AV is the one that gives you the least headache, that is there just for the peace of mind. The most common kind of "infection" these days is crapware, adware, toolbars, that kind of dreck that gets installed when you don't pay attention to what you're installing. Infuriatingly, AV software most often doesn't even detect and remove these kinds of programs, except for Spybot maybe.

There's always some relative that comes with that usual crap "So my Google disappeared and there's this Baidu antivirus thing..."
post #9 of 80
What if the new Window3s update is a virus? rolleyes.gifbiggrin.gif
post #10 of 80
What if the entire Windows operating system is a giant false negative?
Edited by aweir - 4/25/17 at 9:24am
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