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Trying to RMA a Corsair AX1200i... what a PITA

post #1 of 2
Thread Starter 
So I've narrowed my build problem down to a defective PSU after using a replacement.
Trying to RMA my AX1200i through Corsair and they really take you through the ringer with these.

Started my ticket on 3/25 with back and forth generic trouble shooting, which was already done prior.
Finally said they would replace it, great.
So they tell me send the one I have in and the replacement would be sent after it is received.
I wanted them to send the replacement asap so they do an express option where they place a hold on your credit card in case they don't receive your defective unit.

So I call and turns out they don't have any in stock. They said I had to wait at least two weeks for them to come in.
Two weeks pass, still no stock, still need to wait.

My PSU works, just not in games but I am glad I didn't send this one in because I would be without a PSU for about a month and a half.

How does a PSU manufacturer go without any PSU stock for over a month?
What a hassle this is...
Baby Blue
(27 items)
 
  
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i7-2600K OC ASUS P8P67 DELUXE EVGA GTX780 Dual Classified Hydro Copper 16GB G.SKILL Ripjaws X Series DDR3 1600 
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Crucial M500 960GB 1.5TB Western Digital ASUS 24X XSPC Raystorm CPU Block 
CoolingCoolingCoolingCooling
PrimoChill PrimoFlex Advanced LRT Tubing Arctic Silver 5 Thermal Compound Bitspower G1/4 1/2" 3/4" Compression fittings Bitspower Dual D5 Mod 
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Black Ice SR1 480 Rad 2x Black Ice SR1 360 Rad Black Ice SR1 240 2x D5 Vario Pump - Koolance with Bitspower Blue... 
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Phobya Dual 5.25" Bay Reservoir FrozenQ Blue Helix Windows 7 64-bit 2 x 27" QX2710 @ 120Hz (2560x1440) 
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Logitech G110 Gaming Keyboard CORSAIR Gold AX1200i Case Labs TH10 Razer Naga 
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Baby Blue
(27 items)
 
  
CPUMotherboardGraphicsRAM
i7-2600K OC ASUS P8P67 DELUXE EVGA GTX780 Dual Classified Hydro Copper 16GB G.SKILL Ripjaws X Series DDR3 1600 
Hard DriveHard DriveOptical DriveCooling
Crucial M500 960GB 1.5TB Western Digital ASUS 24X XSPC Raystorm CPU Block 
CoolingCoolingCoolingCooling
PrimoChill PrimoFlex Advanced LRT Tubing Arctic Silver 5 Thermal Compound Bitspower G1/4 1/2" 3/4" Compression fittings Bitspower Dual D5 Mod 
CoolingCoolingCoolingCooling
Black Ice SR1 480 Rad 2x Black Ice SR1 360 Rad Black Ice SR1 240 2x D5 Vario Pump - Koolance with Bitspower Blue... 
CoolingCoolingOSMonitor
Phobya Dual 5.25" Bay Reservoir FrozenQ Blue Helix Windows 7 64-bit 2 x 27" QX2710 @ 120Hz (2560x1440) 
KeyboardPowerCaseMouse
Logitech G110 Gaming Keyboard CORSAIR Gold AX1200i Case Labs TH10 Razer Naga 
AudioOther
Sennheiser PC 350 Scythe Kaze Q-12 5.25" Bay 12 Channel Fan Contr... 
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post #2 of 2
Corsair is not a manufacturer as they dont make any of the units they sell
And if you need a unit now why not buy something instead of waiting around for weeks to get a new unit.
Seravee
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Intel Core I7 6850K Gigabyte X99 Ultra Gaming EVGA GTX 1080 FTW2 Kingston HyperX DDR4 Savage 3000 MHz 
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Samsung 840 Evo WD Green WD40EZRX  WD Green WD60EZRX  WD Red WD80EFZX 8TB  
Optical DriveCoolingCoolingOS
LG CH12NS30 5x Noctua NF-A14 FLX Noctua NH-D15S Windows 7 64 Bit 
MonitorKeyboardPowerCase
Asus PG279Q Corsair Gaming Strafe RGB EVGA SuperNova G2 750 watt Phanteks Enthoo Luxe 
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Harman Kardon HKTS 60 CableMod E series PSU cable set CableMod LED Strips 
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Seravee
(23 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core I7 6850K Gigabyte X99 Ultra Gaming EVGA GTX 1080 FTW2 Kingston HyperX DDR4 Savage 3000 MHz 
Hard DriveHard DriveHard DriveHard Drive
Samsung 840 Evo WD Green WD40EZRX  WD Green WD60EZRX  WD Red WD80EFZX 8TB  
Optical DriveCoolingCoolingOS
LG CH12NS30 5x Noctua NF-A14 FLX Noctua NH-D15S Windows 7 64 Bit 
MonitorKeyboardPowerCase
Asus PG279Q Corsair Gaming Strafe RGB EVGA SuperNova G2 750 watt Phanteks Enthoo Luxe 
MouseMouse PadAudioAudio
Roccat Kone XTD Laser Roccat Sense Metor Sennheiser HD 598 Onkyo TX NR646  
AudioOtherOther
Harman Kardon HKTS 60 CableMod E series PSU cable set CableMod LED Strips 
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