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[Solved] Gigabyte AX370 Gaming 5 died spontaneously in the night?

post #1 of 29
Thread Starter 
I haven't even changed any bios settings or any hardware for several days now. Last night, I shut my computer down, and this morning, I hit the power button- nothing.
My motherboard is less than 2 months old, and has been working wonderfully since then, with just minor complaints about ram compatibility, and I'm not a huge fan of the BIOS layout.

As far as I know, there wasn't a power outage overnight, and my computer is plugged in via a UPS, so voltage fluctuations shouldn't cause any problems unless they were REALLY bad.

Took the side panel off, and the power light on the motherboard isn't even on. Unplug everything, press power button, wait several hours, still doesn't work upon re-connection. mad.gif
Yes, the PSU switch is on.
I've tested the PSU using the "short the green wire to black" method, and it turns on, I can hear my disk drive / hard drives spin up.
Tested PSU with psu tester, all rails seem fine.
I've tried Resetting the BIOS, even though that shouldn't make a difference, since the power light isn't even lit.
I've tried switching the the backup BIOS, just in case, still no difference.
I tried it with the Video card disconnected
Tried with the NVMe drive disconnected
Tried again with EVERYTHING disconnected from the motherboard but the 24-pin, the 8-pin, and CPU fan.

I don't have any ideas what to do now, except take the motherboard out, and try it bare on a table.
Is there any chance my Motherboard really has spontaneously died overnight?
post #2 of 29
Pull the power and pull the CMOS battery for 5 minutes. It will be fine. The board basically bricks itself upon shutdown randomly. The red power LED goes out on the mobo. Typical issue with these Gigabyte X370 boards. Gigabyte can never get their BIOS right.
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post #3 of 29
Quote:
Originally Posted by SLK View Post

The board basically bricks itself upon shutdown randomly. The red power LED goes out on the mobo. Typical issue with these Gigabyte X370 boards. Gigabyte can never get their BIOS right.

Lol, seriously? That's terrible. I was totally set on a Gaming 5 board for my next build, but this is incredibly disconcerting.
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post #4 of 29
Gigabyte still can't figure out how to keep a board from boot looping either (Since the Z77 series). I replaced my 4 sticks of Team Dark memory with Corsair Dominator ON THE QVL LIST and let the boot loops commence. Wouldn't post past 2133mhz with bios F5. I got burnt so many times by Gigabyte, I am done.
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post #5 of 29
Thread Starter 
Quote:
Originally Posted by SLK View Post

Pull the power and pull the CMOS battery for 5 minutes. It will be fine.

Huh, haven't tried taking the CMOS battery out yet. Would have thought the normal BIOS reset would have worked. Will do so and reply back in 10 minutes or so.
post #6 of 29
Thread Starter 
Quote:
Originally Posted by SLK View Post

Pull the power and pull the CMOS battery for 5 minutes. It will be fine. The board basically bricks itself upon shutdown randomly. The red power LED goes out on the mobo. Typical issue with these Gigabyte X370 boards. Gigabyte can never get their BIOS right.

...Yup that fixed it!

Not incredibly comforting, no. The only complaint I had about the board before now was that I wasn't a fan of the GUI used in the bios, but if this is a thing that happens with any frequency whatsoever, it definitely drops my opinion a few notches.
post #7 of 29
Gigabyte hasn't even acknowledged the issue yet. My theory is that when this board pulls a code 56 on the diag LED, it will potentially shut down in a bricked manner. So far I noticed the new version of Corsair Link and HWinfo64 can cause this issue.
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post #8 of 29
Thread Starter 
Quote:
Originally Posted by SLK View Post

Gigabyte hasn't even acknowledged the issue yet. My theory is that when this board pulls a code 56 on the diag LED, it will potentially shut down in a bricked manner. So far I noticed the new version of Corsair Link and HWinfo64 can cause this issue.

Hmmm, I do use HWinfo64, but isn't code 56 "Invalid CPU type or speed"?

How on earth could HWinfo64 cause that?

EDIT: If I experience it again, I may look into trying to narrow it to be actually caused by that. If it is, perhaps it's caused by HWinfo64 doing something not quite right, or the mobo not handling it right? There's a lot of safety options in it that I may look into if this happens again.
Edited by 1n5aN1aC - 4/25/17 at 11:59am
post #9 of 29
Boot your system. It will go to "FF" Load up HWInfo64 and it will throw a code 56. Try to shut down and prepare to pull the CMOS battery again. HWInfo is accessing a chipset on the board which is altering some kind of setting.
Edited by SLK - 4/25/17 at 12:03pm
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post #10 of 29
Thread Starter 
Hmm, mine doesn't seem to go to '56' just by a load of HWinfo64.
Not saying it always doesn't, but it didn't in the 2 times I tested it.

In fact, mine is showing '24' at the moment, which the manual doesn't even list.....
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