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Floaty Mouse Since Building a new Computer

post #1 of 13
Thread Starter 
Hello everyone,

A while back I built a new computer because my old one simply had too many outdated components. The old one had 0 input lag, but of course the frame rates were below what I needed for a 144hz monitor. Once I built a new computer and transferred the only salvageable part, my r9 390 GPU, I felt inconsistent input lag. By that I mean the input lag seems to come and go randomly. I've basically done everything imaginable to fix the computer for the past year and it's driving me crazy. I've tried multiple mice and its all the same.

Specifically I play Overwatch competitively on a local team and to be honest I don't really play much else. My frame rates range between 200-300 typically so it doesn't seem to be the issue. I know the really obvious things like don't use Vsync or triple buffering so don't bother suggesting that one. Also when I play other games (little nightmares) I can run that at 2k resolution at max settings with no issues at all. With a game like little nightmares I can't tell if there's any problems with input lag, since it's a more casual game.

If you guys have any insight please let me know. I have a tournament coming up and I'm hoping to fix the computer before then so I can practice properly. I'm currently not near my computer so I apologize for the lack of detail for the components, let me know if you need me to use a program to report my specs more thoroughly. I'm open to suggestions for a program to report my voltages/temps as well I you know one. I can't replace my graphics card at the moment unfortunately until the EVGA 1080 TI FTW3 becomes available in my country so unfortunately that's not an option for now. I just want to definitively find out which part in the computer is causing me issues.

I've done a Prime95 test for about 30mins-1hr with no errors as well as a windows memory test.


Windows 10 Pro (UEFI)
Z170 - A (latest bios: 3402 I think)
EVGA SuperNOVA 1000 P2
MSI R9 390
32gb of ram (unsure of the model atm)
Samsung 950 Pro m.2 sad


Thanks in advance!
post #2 of 13
Uhh not that I really know how to help much but can you run a DPC latency test and see if there's anything abnormal.. I know that can cause mouse issues
post #3 of 13
Make sure "Reduce Buffering" in Overwatch is enabled. I had the same issue till I noticed that option has to be enabled for minimum lag.

Do you have the same problems in other games aswell or is it only in Overwatch ?
post #4 of 13
I had strange mouse delay problems with Z97 and DDR3 RAM and the fix after 2 years of trying to fix it was replacing the RAM. It even passed prime95/memtest with flying colors.

http://www.overclock.net/t/1538337/am-i-going-insane-or-does-z97-feel-laggier-than-older-systems-ive-used

This was with Windows 7

Otherwise I'm out of ideas.
Broken Dreams
(10 items)
 
macbook pro 2015
(16 items)
 
 
CPUMotherboardGraphicsRAM
i5-4590 Gigabyte Z97X-UD5H ASUS R9 270X 8GB Kingston HyperX DDR3-1866 
Hard DriveCoolingOSPower
240GB Intel 530 SSD CM Hyper 212 Windows 7 Ultimate Seasonic M12II-620 
CaseMouse
Corsair 750D Logitech G400 
CPUMotherboardGraphicsRAM
i7-4870HQ Intel HM87 AMD R9 M370X 16GB DDR3 
Hard DriveOSOSMonitor
512GB Apple/Samsung SSD Windows 10 Enterprise OS X 15 inch Retina display 
MonitorKeyboardPowerMouse
BenQ XL2720Z Das Keyboard (cherry mx blue) Magsafe 2 charger Mionix Naos 7000 
Mouse PadAudioAudioOther
SteelSeries QCK (standard size) Sennheiser HD 558 Fiio E10K Onkyo TX-8020 
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Broken Dreams
(10 items)
 
macbook pro 2015
(16 items)
 
 
CPUMotherboardGraphicsRAM
i5-4590 Gigabyte Z97X-UD5H ASUS R9 270X 8GB Kingston HyperX DDR3-1866 
Hard DriveCoolingOSPower
240GB Intel 530 SSD CM Hyper 212 Windows 7 Ultimate Seasonic M12II-620 
CaseMouse
Corsair 750D Logitech G400 
CPUMotherboardGraphicsRAM
i7-4870HQ Intel HM87 AMD R9 M370X 16GB DDR3 
Hard DriveOSOSMonitor
512GB Apple/Samsung SSD Windows 10 Enterprise OS X 15 inch Retina display 
MonitorKeyboardPowerMouse
BenQ XL2720Z Das Keyboard (cherry mx blue) Magsafe 2 charger Mionix Naos 7000 
Mouse PadAudioAudioOther
SteelSeries QCK (standard size) Sennheiser HD 558 Fiio E10K Onkyo TX-8020 
  hide details  
Reply
post #5 of 13
Xbox DVR disabled? ( win10 ) , if not do it !
post #6 of 13
Thread Starter 
Quote:
Originally Posted by ncck View Post

Uhh not that I really know how to help much but can you run a DPC latency test and see if there's anything abnormal.. I know that can cause mouse issues

Thanks ncck that's very helpful. Tbh I wasn't aware that test existed so I'll be sure to give that a shot!


Quote:
Originally Posted by Schnecky View Post

Make sure "Reduce Buffering" in Overwatch is enabled. I had the same issue till I noticed that option has to be enabled for minimum lag.

Do you have the same problems in other games aswell or is it only in Overwatch ?

Yes Shnecky, I absolutely have reduce buffering enabled. The input lag I'm getting goes back and forth no matter what my settings are. The problem is I don't really have another game I could really definitively say is having input lag, mainly because Overwatch is the only shooter I have on my computer at the moment. I play some Player Unknown's Battlegrounds and it seems to be acting up in that game too. That being said of course that game is technically in alpha/beta and has a lot of lag to begin with. I may install CS:GO just to test it when I feel my computer is acting up.



Quote:
Originally Posted by jtl999 View Post

I had strange mouse delay problems with Z97 and DDR3 RAM and the fix after 2 years of trying to fix it was replacing the RAM. It even passed prime95/memtest with flying colors.

http://www.overclock.net/t/1538337/am-i-going-insane-or-does-z97-feel-laggier-than-older-systems-ive-used

This was with Windows 7

Otherwise I'm out of ideas.

Thanks so much jtl999 I'll try replacing the RAM. I do have some spare sticks in my old computer that worked just fine. I never thought to replace my RAM simply because it passed all the tests. I sincerely hope this is the reason! I really appreciate the link to your post, I'll be sure to read it through.


Quote:
Originally Posted by Klopfer View Post

Xbox DVR disabled? ( win10 ) , if not do it !

Yeah Klopfer that was one of the first things I had done, though I've been reading a bit today that there was an update not too long ago that reactivates it. I'll double check to make sure its still off! Thanks!
post #7 of 13
In OW, try display based refresh setting (if on 120+hz) and or disable reduce buffering. If you're on 60hz, try softcapping frames to something like 120.

Lemme know how that feels.
post #8 of 13
Thread Starter 
I ran a couple LatencyMon tests while playing Overwatch on the training grounds. This test felt good with no input lag. I did however notice HDAudBus.sys fluctuated occasionally to 2000+. I don't really understand the tests since im new to this so if anyone notices anything strange please let me know.

_________________________________________________________________________________________________________
CONCLUSION
_________________________________________________________________________________________________________
Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 0:05:13 (h:mm:ss) on all processors.


_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name: DESKTOP-OP704TB
OS version: Windows 10 , 10.0, build: 15063 (x64)
Hardware: ASUSTeK COMPUTER INC., Z170-A
CPU: GenuineIntel Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz
Logical processors: 8
Processor groups: 1
RAM: 32706 MB total


_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed: 4008 MHz
Measured CPU speed: 1 MHz (approx.)

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.

WARNING: the CPU speed that was measured is only a fraction of the CPU speed reported. Your CPUs may be throttled back due to variable speed settings and thermal issues. It is suggested that you run a utility which reports your actual CPU frequency and temperature.



_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_________________________________________________________________________________________________________
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

Highest measured interrupt to process latency (µs): 2019.894917
Average measured interrupt to process latency (µs): 2.189092

Highest measured interrupt to DPC latency (µs): 2018.361984
Average measured interrupt to DPC latency (µs): 0.706823


_________________________________________________________________________________________________________
REPORTED ISRs
_________________________________________________________________________________________________________
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

Highest ISR routine execution time (µs): 12.320609
Driver with highest ISR routine execution time: HDAudBus.sys - High Definition Audio Bus Driver, Microsoft Corporation

Highest reported total ISR routine time (%): 0.015828
Driver with highest ISR total time: Wdf01000.sys - Kernel Mode Driver Framework Runtime, Microsoft Corporation

Total time spent in ISRs (%) 0.017010

ISR count (execution time <250 µs): 470280
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-999 µs): 0
ISR count (execution time 1000-1999 µs): 0
ISR count (execution time 2000-3999 µs): 0
ISR count (execution time >=4000 µs): 0


_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

Highest DPC routine execution time (µs): 2020.078842
Driver with highest DPC routine execution time: storport.sys - Microsoft Storage Port Driver, Microsoft Corporation

Highest reported total DPC routine time (%): 0.281374
Driver with highest DPC total execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Total time spent in DPCs (%) 0.537750

DPC count (execution time <250 µs): 2356368
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-999 µs): 0
DPC count (execution time 1000-1999 µs): 0
DPC count (execution time 2000-3999 µs): 14
DPC count (execution time >=4000 µs): 0


_________________________________________________________________________________________________________
REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.


Process with highest pagefault count: none

Total number of hard pagefaults 0
Hard pagefault count of hardest hit process: 0
Highest hard pagefault resolution time (µs): 0.0
Total time spent in hard pagefaults (%): 0.0
Number of processes hit: 0


_________________________________________________________________________________________________________
PER CPU DATA
_________________________________________________________________________________________________________
CPU 0 Interrupt cycle time (s): 15.198751
CPU 0 ISR highest execution time (µs): 12.320609
CPU 0 ISR total execution time (s): 0.237937
CPU 0 ISR count: 270299
CPU 0 DPC highest execution time (µs): 2020.078842
CPU 0 DPC total execution time (s): 9.149468
CPU 0 DPC count: 2043794
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s): 5.148796
CPU 1 ISR highest execution time (µs): 11.752246
CPU 1 ISR total execution time (s): 0.188289
CPU 1 ISR count: 199981
CPU 1 DPC highest execution time (µs): 107.958832
CPU 1 DPC total execution time (s): 3.909736
CPU 1 DPC count: 214733
_________________________________________________________________________________________________________
CPU 2 Interrupt cycle time (s): 1.149830
CPU 2 ISR highest execution time (µs): 0.0
CPU 2 ISR total execution time (s): 0.0
CPU 2 ISR count: 0
CPU 2 DPC highest execution time (µs): 44.22480
CPU 2 DPC total execution time (s): 0.061783
CPU 2 DPC count: 16550
_________________________________________________________________________________________________________
CPU 3 Interrupt cycle time (s): 1.011450
CPU 3 ISR highest execution time (µs): 0.0
CPU 3 ISR total execution time (s): 0.0
CPU 3 ISR count: 0
CPU 3 DPC highest execution time (µs): 40.222305
CPU 3 DPC total execution time (s): 0.033260
CPU 3 DPC count: 12956
_________________________________________________________________________________________________________
CPU 4 Interrupt cycle time (s): 1.207297
CPU 4 ISR highest execution time (µs): 0.0
CPU 4 ISR total execution time (s): 0.0
CPU 4 ISR count: 0
CPU 4 DPC highest execution time (µs): 35.957834
CPU 4 DPC total execution time (s): 0.062364
CPU 4 DPC count: 18629
_________________________________________________________________________________________________________
CPU 5 Interrupt cycle time (s): 0.963401
CPU 5 ISR highest execution time (µs): 0.0
CPU 5 ISR total execution time (s): 0.0
CPU 5 ISR count: 0
CPU 5 DPC highest execution time (µs): 39.388972
CPU 5 DPC total execution time (s): 0.032794
CPU 5 DPC count: 9211
_________________________________________________________________________________________________________
CPU 6 Interrupt cycle time (s): 1.178492
CPU 6 ISR highest execution time (µs): 0.0
CPU 6 ISR total execution time (s): 0.0
CPU 6 ISR count: 0
CPU 6 DPC highest execution time (µs): 215.301647
CPU 6 DPC total execution time (s): 0.164872
CPU 6 DPC count: 27754
_________________________________________________________________________________________________________
CPU 7 Interrupt cycle time (s): 1.149098
CPU 7 ISR highest execution time (µs): 0.0
CPU 7 ISR total execution time (s): 0.0
CPU 7 ISR count: 0
CPU 7 DPC highest execution time (µs): 47.865519
CPU 7 DPC total execution time (s): 0.060395
CPU 7 DPC count: 12755
_________________________________________________________________________________________________________



This next test was done in a competitive Overwatch game. It felt pretty close to perfect here.
_________________________________________________________________________________________________________
CONCLUSION
_________________________________________________________________________________________________________
Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 0:14:05 (h:mm:ss) on all processors.


_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name: DESKTOP-OP704TB
OS version: Windows 10 , 10.0, build: 15063 (x64)
Hardware: ASUSTeK COMPUTER INC., Z170-A
CPU: GenuineIntel Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz
Logical processors: 8
Processor groups: 1
RAM: 32706 MB total


_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed: 4008 MHz
Measured CPU speed: 1 MHz (approx.)

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.

WARNING: the CPU speed that was measured is only a fraction of the CPU speed reported. Your CPUs may be throttled back due to variable speed settings and thermal issues. It is suggested that you run a utility which reports your actual CPU frequency and temperature.



_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_________________________________________________________________________________________________________
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

Highest measured interrupt to process latency (µs): 2011.208296
Average measured interrupt to process latency (µs): 2.292159

Highest measured interrupt to DPC latency (µs): 2008.397919
Average measured interrupt to DPC latency (µs): 0.726759


_________________________________________________________________________________________________________
REPORTED ISRs
_________________________________________________________________________________________________________
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

Highest ISR routine execution time (µs): 13.463822
Driver with highest ISR routine execution time: HDAudBus.sys - High Definition Audio Bus Driver, Microsoft Corporation

Highest reported total ISR routine time (%): 0.014929
Driver with highest ISR total time: Wdf01000.sys - Kernel Mode Driver Framework Runtime, Microsoft Corporation

Total time spent in ISRs (%) 0.016097

ISR count (execution time <250 µs): 956372
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-999 µs): 0
ISR count (execution time 1000-1999 µs): 0
ISR count (execution time 2000-3999 µs): 0
ISR count (execution time >=4000 µs): 0


_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

Highest DPC routine execution time (µs): 2020.176148
Driver with highest DPC routine execution time: storport.sys - Microsoft Storage Port Driver, Microsoft Corporation

Highest reported total DPC routine time (%): 0.234038
Driver with highest DPC total execution time: Wdf01000.sys - Kernel Mode Driver Framework Runtime, Microsoft Corporation

Total time spent in DPCs (%) 0.544291

DPC count (execution time <250 µs): 6599367
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-999 µs): 6
DPC count (execution time 1000-1999 µs): 0
DPC count (execution time 2000-3999 µs): 14
DPC count (execution time >=4000 µs): 0


_________________________________________________________________________________________________________
REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.


Process with highest pagefault count: none

Total number of hard pagefaults 0
Hard pagefault count of hardest hit process: 0
Highest hard pagefault resolution time (µs): 0.0
Total time spent in hard pagefaults (%): 0.0
Number of processes hit: 0


_________________________________________________________________________________________________________
PER CPU DATA
_________________________________________________________________________________________________________
CPU 0 Interrupt cycle time (s): 41.479461
CPU 0 ISR highest execution time (µs): 13.463822
CPU 0 ISR total execution time (s): 0.829187
CPU 0 ISR count: 724825
CPU 0 DPC highest execution time (µs): 2020.176148
CPU 0 DPC total execution time (s): 25.720061
CPU 0 DPC count: 5398109
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s): 15.597398
CPU 1 ISR highest execution time (µs): 9.742016
CPU 1 ISR total execution time (s): 0.259099
CPU 1 ISR count: 231547
CPU 1 DPC highest execution time (µs): 374.755988
CPU 1 DPC total execution time (s): 9.732183
CPU 1 DPC count: 870971
_________________________________________________________________________________________________________
CPU 2 Interrupt cycle time (s): 3.372633
CPU 2 ISR highest execution time (µs): 0.0
CPU 2 ISR total execution time (s): 0.0
CPU 2 ISR count: 0
CPU 2 DPC highest execution time (µs): 62.311377
CPU 2 DPC total execution time (s): 0.201363
CPU 2 DPC count: 59623
_________________________________________________________________________________________________________
CPU 3 Interrupt cycle time (s): 3.046739
CPU 3 ISR highest execution time (µs): 0.0
CPU 3 ISR total execution time (s): 0.0
CPU 3 ISR count: 0
CPU 3 DPC highest execution time (µs): 62.429890
CPU 3 DPC total execution time (s): 0.105332
CPU 3 DPC count: 42334
_________________________________________________________________________________________________________
CPU 4 Interrupt cycle time (s): 3.407798
CPU 4 ISR highest execution time (µs): 0.0
CPU 4 ISR total execution time (s): 0.0
CPU 4 ISR count: 0
CPU 4 DPC highest execution time (µs): 62.207834
CPU 4 DPC total execution time (s): 0.213020
CPU 4 DPC count: 59749
_________________________________________________________________________________________________________
CPU 5 Interrupt cycle time (s): 2.975075
CPU 5 ISR highest execution time (µs): 0.0
CPU 5 ISR total execution time (s): 0.0
CPU 5 ISR count: 0
CPU 5 DPC highest execution time (µs): 61.636477
CPU 5 DPC total execution time (s): 0.12340
CPU 5 DPC count: 39996
_________________________________________________________________________________________________________
CPU 6 Interrupt cycle time (s): 3.437331
CPU 6 ISR highest execution time (µs): 0.0
CPU 6 ISR total execution time (s): 0.0
CPU 6 ISR count: 0
CPU 6 DPC highest execution time (µs): 61.685629
CPU 6 DPC total execution time (s): 0.421906
CPU 6 DPC count: 70023
_________________________________________________________________________________________________________
CPU 7 Interrupt cycle time (s): 3.541641
CPU 7 ISR highest execution time (µs): 0.0
CPU 7 ISR total execution time (s): 0.0
CPU 7 ISR count: 0
CPU 7 DPC highest execution time (µs): 62.032934
CPU 7 DPC total execution time (s): 0.280877
CPU 7 DPC count: 58582
_________________________________________________________________________________________________________



Overall the tests went really well. This problem comes and goes it seems when I restart the computer so I'll do more testing tomorrow and let you guys know the results. I've still noticed some fluctuations on occasion mostly involving the HDAudBus.sys. Let me know if you guys can steer me in the right direction based off this data. If I feel the 'floaty' mouse again I'll post another of these tests as well.

*Edit *
I forgot to mention the only change I made to my computer before running this test was attaching two separate power cables from my PSU to my GPU instead of one with a splitter to my GPU.
Edited by 0Mirage - 5/3/17 at 8:27pm
post #9 of 13
Looks like it might be a driver conflict, try disabling the audio and wifi drivers and see if the problem persists.
Maybe then go through and unplug all your usb devices one by one

Here's a fairly thorough guide of tracing the problem:
https://www.sysnative.com/forums/windows-7-windows-vista-tutorials/5721-how-diagnose-fix-high-dpc-latency-issues-wpa-windows-vista-7-8-a.html
post #10 of 13
storport.sys is taking 2ms. That is your problem.
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