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Extremely frustrating crashes, ready to throw in the towel and give up.

1K views 21 replies 7 participants last post by  CurnRaisin 
#1 ·
OK so I think the problem is my motherboard, but I want to be sure before trying to replace it. Having lots of crashes recently, no blue screen or crash logs though and I cant replicate it reliably with stress tests. It happens both under heavy and light loads. And regardless if the CPU is Overclocked or not. I did run a 4.6GHz OC that passed 10hrs on prime 95 but these crashes happen with or without the OC. Crashed there now writing this with only a browser opened and on stock settings. Actually I had one Blue Screen a few days back but the logs seemed to have been deleted. It was a VIDEO_SCHEDULER_INTERNAL_ERROR

It always ends the same, some times there is 2-3 seconds of frozen screen and the sound still works + I can still talk on voip but nothing else is responsive, then a black screen and power stays on. I have to either restart/power off using the case buttons.

The only thing that does show up every time, is in event viewer right before the PC gets forced off is an Event 6008 and the text "The previous system shutdown at xx:xx:xx on ‎xx/‎xx/‎2017 was unexpected." but the time is always wrong, its like 20-30 mins before the crash. Sometimes maybe 30-40% of the time the display driver (nvlddmkm) will show up as stopped working but recovered, at the same time or close to the crash. USB can seem a bit funky at times, coming back form idle keyboard might stop working and will need to be plugged out and in again, some times the head set will work out of one ear only etc.

Swapped out GPU, PSU and tested RAM for 14 hours with 0 faults. Multiple windows reinstalls some letting windows get the drivers some manual installing them. Since i'm on an older 2011 x79 board I don't want to spend £150+ to get a replacement to test that unless I'm 100% sure a new board will fix it. The last thing I have to try is an older CPU I have that fits this socket and maybe installing Windows on a different drive.
Open to other suggestions before giving up.

PC Specs.
  • OS-Windows 10pro
  • MB-Asus p9x79
  • CPU-Xeon 1650v2
  • RAM-16GB(2x4)2400MHz CMY16GX3M2A2400C11
  • GPU-ASUS DUAL GTX 1070 OC
  • PSU-HX850i
  • SSD-Corsair Neutron GTX SSD
  • CM HAF 922 Case
 
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#2 ·
Hi,
The newer NVidia drivers aren't very good
Some monitoring utilities cause crashes
I'd try 385.69 it is pretty good and a easy test.
 
#7 ·
Well before you spend money with new parts, and assuming that your already in a bad position, you could:

1 - Full Clear CMOS. After that set your BIOS customizations an overvolt your memory a bit.
2 - Clean the memory contacts and GPU with pencil cleaner.
3 - Brand new Windows 10 instalation, with newer drivers including motherboard chipset drivers and last nVIDIA GPU too.
4 - Test the system and check your PSU, a falty PSU can be a pain in the ass.

Good Luck !
 
#8 ·
Quote:
Originally Posted by jclafi View Post

Well before you spend money with new parts, and assuming that your already in a bad position, you could:

1 - Full Clear CMOS. After that set your BIOS customizations an overvolt your memory a bit.
2 - Clean the memory contacts and GPU with pencil cleaner.
3 - Brand new Windows 10 instalation, with newer drivers including motherboard chipset drivers and last nVIDIA GPU too.
4 - Test the system and check your PSU, a falty PSU can be a pain in the ass.

Good Luck !
  1. Think I might of tried clearing the CMOS but unsure so will try again. As for overvolting the memory what do you suggest? My exact RAM is CMY16GX3M2A2400C11R And is 1.65v when XMP profile is activated.
  2. Never heard of pencil cleaner before are you talking about something like this? And you talking about the contacts on the MB or on the components themselves?
  3. I think I am current on my 3rd or 4th clean windows installation in the past 2 months, testing all different ways of getting the drivers.
  4. Already swapped out the PSU to a brand new one and the issue persists, only parts I haven't changed are my CPU (which I am going to try soon going back to my old one.) RAM which passed over 14hours of Memtest. Storage, considering trying my 2nd SSD as the windows drive but doubt it will make a difference. And then monitors. I even went as far as testing using different peripherals.
Thanks for the advice I will give some of it a shot.
 
#10 ·
Quote:
Originally Posted by enigma7820 View Post

I would pull cmos battery and refresh to the newest bios for mobo. If that doesn't work, remove gpu completely and test again. I have seen exact same issues on a friends computer with a bad gpu
I'm going to try clear the CMOS again, but I am on the latest BIOS, well there is one more I could try but its labelled as a Beta version even though its over 3yrs old at this point. Cant test with no GPU as there is no on-board video, and I am currently on my 3rd GPU, had a GTX 770--->1060--->1070. The issue was there with the 770 but it was different in that the whole PC slowed down to a crawl, unbearable to use or work with but still "running" this was solved with a restart till it happened again. Thinking the problem may of been GPU I tried the 1060, the problem persisted but progressed to the current black screen, and it has persisted to the 1070 too. At this point I'm about 90% certain it is the one of the MB/CPU combo but just looking for any suggestions that might save these parts as once they preform the are still very solid even vs modern equivalents.
 
#11 ·
The problem is only getting worse, 5 crashes last night within an hour. So I give up and took the plunge to get a new system. Just got to build it, went with a i7 8700K, and new everything bar PSU and storage SSD/HDD, should still give me a noticeable improvement and last a long enough time to be worth the inflated cost atm.

I'm still planning on working on this system on the side see If I can get it working for my partner. As such I'm still open to suggestions. If I can get it working it would be an improvement on their i5 4670K. Once I'm building my new rig I'm going to disassemble the old one and build it from starch again see how I get on. who knows maybe somewhere along the way I'll knock something back into place.
 
#13 ·
Quote:
Originally Posted by whitrzac View Post

It could honestly be the PSU or HDD. I would have suspected those before a GPU/mobo issue.

PSU issues cause all sorts of weird ****.
Borrowed a friends brand new PSU for a few days to try it out, and the issue persisted the exact same way so I'm fairly sure its not the PSU. I would of thought since its not the OS drive then if the HDD was causing issues then it would be more obvious?
 
#14 ·
#15 ·
Quote:
Originally Posted by ThrashZone View Post

HI,
You can always use this to test the hdd or ssd
http://www.majorgeeks.com/files/details/crystaldiskinfo.html

Weird stuff you got going on
If it happens after a clean install :/
How do you test using Crystal Disk Info? I have it already but never knew there was a test built in, or are you just talking about the "Health Status"?

If so I have the following Values

240gb OS SSD --"Good 98%"
750gb storage SSD -- "Good 99%"
2TB Storage HDD -- "Good"
 
#17 ·
#18 ·
Have you tried running the gpu in a different pcie slot? Maybe the main one has gone bad (or the contacts could be dirty or dust or something causing bad contact). Does anyone know if it'll even work with it plugged into a different slot and nothing in the main slot? I've never tried it before.
 
#19 ·
Quote:
Originally Posted by ThrashZone View Post

Hi,
It has a little speed benchmark too I think I linked to the right download ?
http://www.majorgeeks.com/files/details/crystaldiskmark.html


An easy test is for your memory
Just open a command prompt as admin and type in
winsat mem
Then hit the enter key.
You linked me to CrystalDiskInfo, not mark. I already have both and neither seem to point to any issues. I might grab a proper HDD test like Seatools or something but not holding out hope that it is something to do with a disk drive.
Quote:
Originally Posted by Nick the Slick View Post

Have you tried running the gpu in a different pcie slot? Maybe the main one has gone bad (or the contacts could be dirty or dust or something causing bad contact). Does anyone know if it'll even work with it plugged into a different slot and nothing in the main slot? I've never tried it before.
Yeah my board is SLi compatible so it has two PCIe-x16 slots, so this does work. Alas I did try in the 2nd slot and its the same issue.

The fact its getting worse is making me think it is fixable, I'm constantly looking for a blown capacitor or something burned out on the board but nothing ever jumps out. I'm really hoping someone has had the same or similar issues and just says "Oh I had that, it turned out it was ______, I replaced that and it was fine".

I ordered a new Ethernet and a PCI LAN card. I have read of BSOD death being caused by dodgy LAN connections and it is like a total of £10 so figured why not try. I also need a new cable as my current one has the clip broken on it.
 
#20 ·
OK hypothetically speaking if my USB ports/controller on my MB are ****ed and causing all these issues, would a PCI USB card solve it or do they use the same controller on the mother board?

I just got a BSOD which is extremely rare, most my crashes are nothing with no logs or anything to investigate.

Bugcheck code: 0x1E (0xFFFFFFFFC0000047, 0xFFFFF803610A0328, 0xFFFFF8059A755388, 0xFFFFF8059A6F40DC)

Error: KMODE_EXCEPTION_NOT_HANDLED

Anyway the mini dump points to the acpi.sys driver, but the memory.dmp points to snakeeyes.sys which is apparently something do do with the driver for my Corsair mouse. Since I already have had lots of weird USB issues it got me thinking could it be something to do with the USBs. Yes I know none of this makes seance and yes I am clutching at straws, but if someone more knowledgeable than me thinks its worth it I would consider trying a PCI USB hub.
 
#21 ·
Hi,
Might just try another mouse clean the corsair driver and see if the issue remains.
 
#22 ·
Quote:
Originally Posted by ThrashZone View Post

Hi,
Might just try another mouse clean the corsair driver and see if the issue remains.
Problem is my spare mouse is another M65, although I did do a clean install of the drivers,to see if it helped. I have installed a new PCI LAN card and got a new Ethernet cable, my old cable was pretty beat up so a new one was on the cards eventually, I also removed the XMP from the RAM encase that had something to do with it, I know officially Intel only support up to 1866Mhz while I was running at my RAMs rated speed of 2400Mhz.

I am just waiting on the final components for my new build now, but still hopeful of fixing these problems to give my partner a nice upgrade using the best parts from this build.
 
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