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[Reddit][Techspot] NCIX filed for bankruptcy with B.C. Supreme Court - Page 3

post #21 of 178
I am surprised most people (In Canada) don't use MemoryExpress their customer service is top-notch. Also the prices are in-line with Newegg.
    
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post #22 of 178
Quote:
Originally Posted by Driftingnfsc3 View Post

I have noticed in Ontario, CanadaComputers are much more popular...still feels like its growing. Or maybe CanadaComputers are having a hard time too and not showing it...
According to someone on the YouTube, Canada Computers is somehow related to NCIX. Or maybe it was Direct Canada, or whatever that other one is.

If anyone cares, here's a related video bit:

https://youtu.be/KMaWSinw4MI?t=2494
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post #23 of 178
Quote:
Originally Posted by Slaughtahouse View Post

A lot of rumours in this thread about custom support without facts to back them up.

I'm not a huge fan of NCIX because of ...

...Much better than Canada Computers IMO.

I found the opposite actually. Whenever I've had a problem with a product it was FAR easier dealing with Canada Computers than NCIX. NCIX would treat me like a criminal if I tried to return something, Canada Computers would just look it over in store, go - yup - and give me an exchange / refund.

In addition, the brick-and-mortar NCIX's seemed like nothing more than a depot to pick up your shipped merchandise. They were so sparse inside, with comparatively few products on display and less available for sale. CC on the other hand seemed fully stocked with merch, where you could actually go in and pick something up you needed without having to have it shipped in.
post #24 of 178
I've probably spent over 30K with NCIX over the years when I was building to sell. Honestly never had an issue, ever. Always got good customer service if I had an issue. Kinda sucks as they only charge one tax for me in Winnipeg. Should also note, NCIX, direct Canada, Canada computers and a few others all use he same warehouses and take from the same stock.
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post #25 of 178
Quote:
Originally Posted by geoxile View Post

A lot of retailers are keeping minimum stock because they don't want to overstock on items they can't sell. Unfortunately the same practice seems not to be good for business...
Ya, and the other part of it is that they don't want to eat the cost of shelf space wasted. So you'll have items sitting near MSRP for years having not sold instead of just moving the product slightly above wholesale.
post #26 of 178
Quote:
Originally Posted by seanpatrick View Post

I found the opposite actually. Whenever I've had a problem with a product it was FAR easier dealing with Canada Computers than NCIX. NCIX would treat me like a criminal if I tried to return something, Canada Computers would just look it over in store, go - yup - and give me an exchange / refund.

In addition, the brick-and-mortar NCIX's seemed like nothing more than a depot to pick up your shipped merchandise. They were so sparse inside, with comparatively few products on display and less available for sale. CC on the other hand seemed fully stocked with merch, where you could actually go in and pick something up you needed without having to have it shipped in.

I can believe that. I've just had a mixed experience with Canada Computers in Newmarket and Markham (Ontario).

They used to have subpar salespeople on the floor. Pushing products I dont need or failing to understand what I'm after and recommening incompatible products or something unrelated.

What I like about CC was their monitor/ pixel failure policy. I spent 5$ cad for a warranty that covered any amount of dead pixels.

I bought a 120hz monitor (BenQ 2720Z or something) on release date and it had a dead green pixel that intermittently worked in the middle of the diplay. I went to return it but it was working whilst they were testing it but I showed them a photo I took and they believed it. Also, while I was processing the return, the pixel went dead and we were joking that I wasn't lying and I didn't just Photoshop it for a return.

With NCIX, which was in Markham as well I believe, I never had an issue. Except stock. So I usually ordered online from them. But it was nice to have the variety of going into both shops.
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post #27 of 178
post #28 of 178
Quote:
Originally Posted by Slaughtahouse View Post

A lot of rumours in this thread about custom support without facts to back them up.

I'm not a huge fan of NCIX because of their limited stock compared to Newegg but I have never had a bad experience with them. Occasionally I'd snag a deal from them, like SSD's.

Were they the best retailer out there? No but there are only a few brick n mortar shops in Canada that sell the latest in PC hardware.

Much better than Canada Computers IMO.

It's a shame, if true, that they will be closing their doors. Any proof on the matter either than Gov.bc website?

Rumors? Haha if you call being a customer since the 90s and having them go from great service and competitive prices to being absolutely garbage.

Also here's a screenshot from the government website.


Edited by Jokesterwild - 12/2/17 at 10:50am
post #29 of 178
I once ordered a swiftech AIO cooler when they first released. The pump went dead after 3 days. When I called to ask for a return they told me I had to pay to ship it back and if I wanted another one I would have to pay for shipping for that too. I threatened to file a claim with paypal if I didnt get a return or exchange and they finally cooperated. Never shopped from them again.
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post #30 of 178
Ordered my GTX 690 from here, RIP.
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