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Info: My speakers aren't working right, or at all? What should I do?

post #1 of 8
Thread Starter 
While it is hard to pinpoint the problem exactly, it is really quite simple to determine where it lies (speakers, or sound card). Here are a few scenarios and troubleshooting guides:

Speakers don't sound good, kind of like a mono, non-full sound.
1. First thing you would definitley want to check is the connection to the back of your computer. It can be decieving, so make sure that your plug is plugged all the way into the back of your sound card. If it is not, most likely you ARE listening in mono.
2. If that doesn't fix it, do the next best thing for almost any troubleshoot. Try it on a CD player or a radio. I reccomend a CD player. Plug the line from your speakers into your CD player and turn the CD player half way to 3/4 up. Then, adjust the volume control on your speakers as desired. If the problem is fixed, then it might be either the jack on your sound card, or there may be an advanced setting for stereo/mono on your sound card settings. Another possibillity would be if it's an MP3 that sounds mono, try another one, it may just be encoded mono. Sometimes a loose jack can be fixed by simple wiggling around the plug while music is playing until it works.
3. Make sure the cable is not wedged underneath the desk. This can cut the connection in the wire and result in very poor, or no sound at all.

No noise is coming out of my speakers, and it is NOT MUTED or TURNED DOWN.
1. Check and make sure everything is plugged in first off. Make sure if the speakers are powered that the AC adapter is plugged into both the wall and the speaker system.
2. Try it on a CD player or a radio. I reccomend a CD player. Plug the line from your speakers into your CD player and turn the CD player half way to 3/4 up. If you can hear it, then it is obviously something wrong with the sound card. Double check the settings and try a few different games/applications that produce sound, it could be muted only in that single application.
3. Another thing to check is make sure that the cable is not wedged under the desk or anything, that can cut the connection and result in no, or poor sound quality.
4. If you have determined that it IS a problem with your sound card, and there are no loose connections, make sure your drivers are still there (check in device manager), and that they are running in services. To check the services, go to start, run, type services.msc and hit enter. From there, check and see if your software for your sound card is enabled. For me, it shows as SoundMAX Agent Service. (Thanks to ItsLasher for #4 solution)

There is a humming noise in my speakers.
1. Try a pair of headphones into the line out of your sound card (jack that speakers normally plug into). If they work, then you know right then and there that the problem lies in the speakers.
2. Try it on a CD player or a radio. I reccomend a CD player. Plug the line from your speakers into your CD player and turn the CD player half way to 3/4 up. If it works fine, then there is something wrong in your sound card. Could be a loose jack, to just a totalled sound card. If it DOESN'T work, then there is something wrong with the speakers. It could be a faulty A/C adapter, a faulty line wire running from the sound device to the speakers, or it could even be the chip in the amp on the speakers. My reccomendation is to see if there is a warranty on the speakers and take advantage of it.
3. If none of the above works, try wiggling and bending the wire that runs from your PC to your speakers. This will tell you if it is in the wire, and if it is you can snip it out and re-solder the wires back together. To do this, just wiggle and bend the wire until there is no more buzzing. Keep your finger on that part of the wire and try to get as close as you can to exactly where it's at. Cut about 2 inches from where you think the trouble spot is on each side, strip the wires (you may want to use a lighter, it's hard to strip fine with with a knife, wire strippers, ect.). Proceed to solder the wires together, and wrap in electrical tape. Make sure the wires don't touch, or you'll get a humming noise all over again.

There are crackly noises when I'm playing a game, but not usually when I'm playing music.
1. This is probably at the end of the computer. If you don't experience this doing anything other than gameplay, then it may be your sound card. If you have an older system, it may just be the hardware isn't fast enough to support the game you are playing. If it is a newer system, I would try a different sound card.

That's it. If anybody can think of any revisions of additions to this, let me know and I will add them .
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post #2 of 8
looks good but don't forget if you have XP to make sure windows audio is enabled and set to auto in control panel\\admin tools\\services
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post #3 of 8
Thread Starter 
I think I said that rihgt, I never even thought of that even being a problem! lol.
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post #4 of 8
Its can be a problem if you update you drivers or replace your sound card it will sometimes kick it out windows audio is the servies \\menu and you get no sound
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post #5 of 8
What about the I swaped cases and now I have no sound?
It had a front speaker port in the old case but not in the new one!
RE: The 5.1/Front speaker hedder for onboard sound
Replace the 2 jumper caps on the front or rear 5.1 adapter when not in use!
I'v see a board shipped with only 1 of the 2 and no sound!
    
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post #6 of 8
I dont get that^ still what you posted in my thread lol
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post #7 of 8
my speakers wouldn't work until i set them to headphone cause they are cd player speakers, and only use one line add that
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post #8 of 8
Also you could add about speakers humming because of interference from other electronic devices...like cell phones and power cable
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