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Explorer.exe keeps crashing

post #1 of 8
Thread Starter 
Ok so I downloaded a file that passed my virus scanner last night and now I can't keep explorer.exe open... it keeps crashing. Please if anyone has any suggestions or if left anything out please let me know. I.m a bit PO so I can't think straight so there is probably more that I missed.
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BloodRed i7
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post #2 of 8
boot to safe mode, update your virus definition files and do a full scan.
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post #3 of 8
Mine kept crashing before, i just re-installed and everything worked fine.
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post #4 of 8
A clean reinstall should definatly do the trick but that's something to avoid if possible so best choise you got is safe mode nd full scan.

What kind of virus was it? (trojan etc)
What anti spyware/anti virus do you use?

I would reccomend downloading Hitman Pro, t's free and uses most the known adware/malware scanners out there (SpyBot, Adaware etc.)

EDIT: Link for Hitman
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post #5 of 8
Thread Starter 
Ok fellas I will try all that and post back thank you for the help so far.
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BloodRed i7
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post #6 of 8
Thread Starter 
Ok Hitman Pro gives me a blue screen error when I tried to run it. It installed np so I am guessing it has to do with the virus.
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BloodRed i7
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post #7 of 8
Yeah methinks only a reinstall can fix it now
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post #8 of 8
Either a reformat or a system restore.
Very nice!
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Very nice!
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