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Service Pack2 will not install...

post #1 of 13
Thread Starter 
Anyone know what is causing this? Scanned for virus/spyware, rebooted, ect.


 
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Work Lappy
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post #2 of 13
i had alot of trouble with my anti virus while installing windows updates, i could only install stuff with my anti virus disabled.
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post #3 of 13
go to update.microsoft.com, that what I do
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post #4 of 13
Thread Starter 
I've disabled Avast....and the only thing I find when I google is about eTrust AV......
 
Work Lappy
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Work Lappy
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post #5 of 13
From Microsoft: "This problem may occur if the eTrust antivirus program is running when you try to install Windows XP SP2. When the Setup program tries to open a .cab file, the eTrust antivirus program puts a file lock on the .cab file to scan the file for viruses. The Setup program, Update.exe, detects the file lock and logs the error."

So I guess you need to:

Download the Windows XP SP2 installation file (IT version) and save the file to a local folder.
Thenstop the anti virus or protection.
Install, and restart.
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post #6 of 13
I see the Windows "Genuine" icon in your task bar. Is your Widows validated? That may cause an issue when updating.
post #7 of 13
Thread Starter 
Yes, it's been validated......and I've turned off all the anti virus

I cant find anything else on google.....

BTW, this is a laptop in case it matters...
 
Work Lappy
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Work Lappy
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G.Skill DDR3 G.Skill DDR3 G.Skill DDR3 OCZ Vertex 3 SSD 
Hard DriveOptical DriveCoolingOS
WD Backup Lite-On DVD Corsair H80 Windows 7 Pro 
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Logitech G15 v2 OCZ ModXStream Pro 700W Antec 300 Logitech g5 
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post #8 of 13
Are you able to boot without having the anti-virus run at all? You may have to uninstall then reinstall it in order to get it to really not have anything running.

I can't remember, but can you download the IT version then run in it safe mode also? Your AV shouldn't run then.
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post #9 of 13
Thread Starter 
How do I get the IT version?
 
Work Lappy
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Logitech G15 v2 OCZ ModXStream Pro 700W Antec 300 Logitech g5 
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Work Lappy
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Hard DriveOptical DriveCoolingOS
WD Backup Lite-On DVD Corsair H80 Windows 7 Pro 
KeyboardPowerCaseMouse
Logitech G15 v2 OCZ ModXStream Pro 700W Antec 300 Logitech g5 
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post #10 of 13
Thread Starter 
Well, I booted into Safe mode with networking, downloaded the network version, and it seems to be working.
 
Work Lappy
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Logitech G15 v2 OCZ ModXStream Pro 700W Antec 300 Logitech g5 
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Work Lappy
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Hard DriveOptical DriveCoolingOS
WD Backup Lite-On DVD Corsair H80 Windows 7 Pro 
KeyboardPowerCaseMouse
Logitech G15 v2 OCZ ModXStream Pro 700W Antec 300 Logitech g5 
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Ratpad Razer Barracuda AC-1 
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