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Need your advice

post #1 of 16
Thread Starter 
Yesterday I starterd my system for the first time, everything worked except I got no screen. So I was searching the whole day what it was and I found out it was my RAM.

I have 2 x 1 GB OCZ Platinum 2 dual (new, arrived yesterday). BUT, 1 stick doesn't work...let's say if I put the first one in(alone) and my system starts up...if I put the second one in(so just 1 stick) then it won't work. It also won't work if I put them both in.

So I think this second RAM stick is dead isn't it? Because I tried every slot and many options, but my pc just wont start when I put this second one in.

Should I send it back?
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Asus Laptop
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750 GB second drive @ 7200 RPM Windows 7 Ultimate Asus Full HD 1920x1080 Asus Chicklet Backlight 
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post #2 of 16
Yes, I would say thats a perfect candidate for RMA.. . . i dont know of any other options.
 
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pfsense Rackmount 16 bay hot-swap 
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post #3 of 16
unless your rich,buy another set ,give 3 gigs,just send it back,,if you can afford,not such if you ,get money or exchange,get other set first, you wont have to wait so long
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i3 3320 BIOSTAR TZ77A ONBOARD 4 x2 (8) GIGS 1600"s OF RED TRACERS 
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The little beast
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i3 3320 BIOSTAR TZ77A ONBOARD 4 x2 (8) GIGS 1600"s OF RED TRACERS 
Hard DriveOptical DriveCoolingOS
WESTERN DIGITAL 500 GIG AAKS 2X Lite on dvd-rw burners GAMEMAXX 300 BY DEEP COOL win7 64 bit PRO 
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post #4 of 16
Quote:
Originally Posted by phillipjos View Post
unless your rich,buy another set ,give 3 gigs
Uh . . . or buy th other set to hold you over till RMA gets back and have 4 gigs
 
ESXi Server
(10 items)
 
HTPC
(13 items)
 
CPUMotherboardGraphicsRAM
i7-4790K Asus Sabertooth Mark 2 Radeon HD 6950 GSkill Sniper Series 
Hard DriveCoolingOSMonitor
Samsung XP941 Noctura NH-D14 8.1 Pro QNIX 27", Dell 24", Samsung 22", Sony 24" 
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pfsense Rackmount 16 bay hot-swap 
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i3 2100t Gigabyte integrated 2x 8GB GSkill 
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ESXi Server
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HTPC
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CPUMotherboardGraphicsRAM
i7-4790K Asus Sabertooth Mark 2 Radeon HD 6950 GSkill Sniper Series 
Hard DriveCoolingOSMonitor
Samsung XP941 Noctura NH-D14 8.1 Pro QNIX 27", Dell 24", Samsung 22", Sony 24" 
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Corsair K95 PC&P 750 NZXT H2 Logitech G500s 
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Hard DriveCoolingOSOS
WR Raptor  Silenx Fans x2 120mm Win 7 x2 Unraid 
OSCase
pfsense Rackmount 16 bay hot-swap 
CPUMotherboardGraphicsRAM
i3 2100t Gigabyte integrated 2x 8GB GSkill 
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post #5 of 16
Quote:
Originally Posted by phillipjos View Post
unless your rich,buy another set ,give 3 gigs
Whats the point

He payed for 2GB of RAM and only received 1GB of working RAM.

Rich or not, RMA them and get your monies worth!

And if you are rich you could THEN buy another 2GB of RAM

Althgouh anything more than 2GB is not necessary at this moment in time.

But yes, definately RMA them.
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Windows 8.1 Pro 64-bit Genuine 27" Crossover 27Q S-IPS 1440p Cyborg V7 Corsair HX1000 
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post #6 of 16
Quote:
Originally Posted by IcedEarth View Post
Whats the point

He payed for 2GB of RAM and only received 1GB of working RAM.

Rich or not, RMA them and get your monies worth!

And if you are rich you could THEN buy another 2GB of RAM

Althgouh anything more than 2GB is not necessary at this moment in time.

But yes, definately RMA them.
exactly! simple, to the point, and gets it done!
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post #7 of 16
4 is better 2,didnt finish the editing read it now
The little beast
(15 items)
 
  
CPUMotherboardGraphicsRAM
i3 3320 BIOSTAR TZ77A ONBOARD 4 x2 (8) GIGS 1600"s OF RED TRACERS 
Hard DriveOptical DriveCoolingOS
WESTERN DIGITAL 500 GIG AAKS 2X Lite on dvd-rw burners GAMEMAXX 300 BY DEEP COOL win7 64 bit PRO 
MonitorKeyboardPowerCase
ACER 23 LED,LCD labtecc- keyless key board ocz 700 watt STEALTH X STEAM RAIDMAX DIRKTOOTH: "SMILODON" 
MouseMouse PadAudio
microsoft wireless stock ONBOARD 
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The little beast
(15 items)
 
  
CPUMotherboardGraphicsRAM
i3 3320 BIOSTAR TZ77A ONBOARD 4 x2 (8) GIGS 1600"s OF RED TRACERS 
Hard DriveOptical DriveCoolingOS
WESTERN DIGITAL 500 GIG AAKS 2X Lite on dvd-rw burners GAMEMAXX 300 BY DEEP COOL win7 64 bit PRO 
MonitorKeyboardPowerCase
ACER 23 LED,LCD labtecc- keyless key board ocz 700 watt STEALTH X STEAM RAIDMAX DIRKTOOTH: "SMILODON" 
MouseMouse PadAudio
microsoft wireless stock ONBOARD 
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post #8 of 16
i wish it was this cheap a month ago,i would of got 4x1 gigs
The little beast
(15 items)
 
  
CPUMotherboardGraphicsRAM
i3 3320 BIOSTAR TZ77A ONBOARD 4 x2 (8) GIGS 1600"s OF RED TRACERS 
Hard DriveOptical DriveCoolingOS
WESTERN DIGITAL 500 GIG AAKS 2X Lite on dvd-rw burners GAMEMAXX 300 BY DEEP COOL win7 64 bit PRO 
MonitorKeyboardPowerCase
ACER 23 LED,LCD labtecc- keyless key board ocz 700 watt STEALTH X STEAM RAIDMAX DIRKTOOTH: "SMILODON" 
MouseMouse PadAudio
microsoft wireless stock ONBOARD 
  hide details  
Reply
The little beast
(15 items)
 
  
CPUMotherboardGraphicsRAM
i3 3320 BIOSTAR TZ77A ONBOARD 4 x2 (8) GIGS 1600"s OF RED TRACERS 
Hard DriveOptical DriveCoolingOS
WESTERN DIGITAL 500 GIG AAKS 2X Lite on dvd-rw burners GAMEMAXX 300 BY DEEP COOL win7 64 bit PRO 
MonitorKeyboardPowerCase
ACER 23 LED,LCD labtecc- keyless key board ocz 700 watt STEALTH X STEAM RAIDMAX DIRKTOOTH: "SMILODON" 
MouseMouse PadAudio
microsoft wireless stock ONBOARD 
  hide details  
Reply
post #9 of 16
Thread Starter 
Quote:
Originally Posted by phillipjos View Post
i wish it was this cheap a month ago,i would of got 4x1 gigs
Nah, I've spent all my money on the other parts so 2 gb is enough right now.

But tnx guys, I will call them tomorrow and see what they say. I was hoping it would work...but it didn't. Now I have to wait again.
Asus Laptop
(10 items)
 
  
CPUGraphicsRAMHard Drive
I7 - 2670QM 2.4 - 3.2 Ghz GeForce GT 630M 8 GB @ 1333 Mhz OCZ Vertex 3 SSD 230 GB 
Hard DriveOSMonitorKeyboard
750 GB second drive @ 7200 RPM Windows 7 Ultimate Asus Full HD 1920x1080 Asus Chicklet Backlight 
Audio
Bang & Olufsen ICEpower 
  hide details  
Reply
Asus Laptop
(10 items)
 
  
CPUGraphicsRAMHard Drive
I7 - 2670QM 2.4 - 3.2 Ghz GeForce GT 630M 8 GB @ 1333 Mhz OCZ Vertex 3 SSD 230 GB 
Hard DriveOSMonitorKeyboard
750 GB second drive @ 7200 RPM Windows 7 Ultimate Asus Full HD 1920x1080 Asus Chicklet Backlight 
Audio
Bang & Olufsen ICEpower 
  hide details  
Reply
post #10 of 16
you could begin with them and see if you could send back one for RMA that way your rig would still be up . . good luck
 
ESXi Server
(10 items)
 
HTPC
(13 items)
 
CPUMotherboardGraphicsRAM
i7-4790K Asus Sabertooth Mark 2 Radeon HD 6950 GSkill Sniper Series 
Hard DriveCoolingOSMonitor
Samsung XP941 Noctura NH-D14 8.1 Pro QNIX 27", Dell 24", Samsung 22", Sony 24" 
KeyboardPowerCaseMouse
Corsair K95 PC&P 750 NZXT H2 Logitech G500s 
CPUHard DriveHard DriveHard Drive
Phenom II x4 965 WE Red Seagate Intel SSD 
Hard DriveCoolingOSOS
WR Raptor  Silenx Fans x2 120mm Win 7 x2 Unraid 
OSCase
pfsense Rackmount 16 bay hot-swap 
CPUMotherboardGraphicsRAM
i3 2100t Gigabyte integrated 2x 8GB GSkill 
Hard DriveCoolingOSMonitor
OCZ SSD Stock Win7 - Plex Shell Sony XBR2 
PowerCase
Generic 350 watt Repurposed Vidabox 
  hide details  
Reply
 
ESXi Server
(10 items)
 
HTPC
(13 items)
 
CPUMotherboardGraphicsRAM
i7-4790K Asus Sabertooth Mark 2 Radeon HD 6950 GSkill Sniper Series 
Hard DriveCoolingOSMonitor
Samsung XP941 Noctura NH-D14 8.1 Pro QNIX 27", Dell 24", Samsung 22", Sony 24" 
KeyboardPowerCaseMouse
Corsair K95 PC&P 750 NZXT H2 Logitech G500s 
CPUHard DriveHard DriveHard Drive
Phenom II x4 965 WE Red Seagate Intel SSD 
Hard DriveCoolingOSOS
WR Raptor  Silenx Fans x2 120mm Win 7 x2 Unraid 
OSCase
pfsense Rackmount 16 bay hot-swap 
CPUMotherboardGraphicsRAM
i3 2100t Gigabyte integrated 2x 8GB GSkill 
Hard DriveCoolingOSMonitor
OCZ SSD Stock Win7 - Plex Shell Sony XBR2 
PowerCase
Generic 350 watt Repurposed Vidabox 
  hide details  
Reply
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