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Windows keeps restarting?

post #1 of 10
Thread Starter 
My friend has a friend and he has this HP computer and it keeps restarting? Haven't actually seen it even though it is 10 feet away from me right now. Just wondering what would cause this? Could it be a virus or a hardware problem or is Windows scrwed up? I was thinking PSU at first until he told me it does it during start up and just when you get to windows I assume it restarts? So any help is great thanks guys!
    
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post #2 of 10
This is not inconsistent with a memory issue. Get him to run memtest (you can make a bootable CD to run this). Another way is if you have some spare memory, install it and see if you experience re-starts. I've seen this happen no boards where the NB chip could not handle multiple DIMMs (too much capacitive load meant it could not meet timing).
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post #3 of 10
Thread Starter 
The computer has never been apart I dont think? Its a HP and it has a P4 not very good try to get more info on it after work but will tell him about the memory thing thanks.
    
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post #4 of 10
we have an hp and it has overheating problems, check the temps
post #5 of 10
You can also install a linux live cd and see if it restarts when it boots up.
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post #6 of 10
Quote:
Originally Posted by Skullzaflare View Post
we have an hp and it has overheating problems, check the temps
yes, could also be that (if there is a lot of dust on the HSF or other areas they can form an insulating layer increasing thermal resistance). Also check all the cable connections, make sure the memory is still seated correctly. Sometimes vibration can loosen connections over-time. Another possible issue is the PSU may be starting to go causing a low enough voltage drop on the CPU or the NB chip.
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post #7 of 10
Thread Starter 
Thanks will check it out
    
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post #8 of 10
Thread Starter 
Tryed to run Windows XP recovery but restarts!
    
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post #9 of 10
Sounds like bad temps or bad memory to me. Maybe a bad hard drive.

I'd recommend opening the side panel and making sure there isn't 50 pounds of dust affecting the cooling.
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post #10 of 10
Thread Starter 
checked it out a little and wasnt much dust but cooler felt pretty warm maybe TIM went sour?
    
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WD 1TB SATA3 + 4TB Storage External USB Thermalright Archon Win 7 Pro x64 
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