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Need help. Computer won't boot.

post #1 of 9
Thread Starter 
I am fixing a friend's mom's computer. Its a compaq presario 5310us. I can't figure out what is wrong with it. I turn it on, and the cpu fan spin and all that, the HD spin, but the screen stays blank, and the numlock light on the keyboard just blinks. I have taken the CMOS battery out and reset it. Someone told her it was the video card, but I put in a old working video card from another computer, and still nothing. It doesn't do anything from what I can tell. No beepping of any kind. I am thinking the cpu or MB died.
Any advice?
Mr. Folder
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Mr. Folder
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Hard DriveHard DriveCoolingOS
SATA Western Digital 500 GB Samsung 1TB Noctua NH-D14 Windows 7 Ultimate 64bit 
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Hanns-G 22" Logitech G105 Corsair 750 watt Lian Li PC-K62 
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Logitech MX1000 Laser Sound Blaster X-Fi Titanium 
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Intel i7 6700k Z170 Gaming-ITX/ac Intel(R) HD Graphics 530 G.Skill 16GB DDR4-2133 
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post #2 of 9
from what I read, it looks like you pretty much did everything.

This may sound silly, but I've done it a couple of times and it worked for me:

Unplug EVERYTHING (all the cords). Take out the CMOS battery (yeah, I know you've reset it already)

Leave unplugged for like 10 min. or so. Just let everything sit.

Plug everything back in , then turn it on.

If that doesn't work, then, as you said, it would be the mobo or the CPU.
The MBP
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The MBP
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post #3 of 9
IS there any tech help on Compaq's website? The blinking Numlock key is a little odd...

Does it have onboard video or a dedicated card? if the onboard video is gone, then it still won't show anything with a dedicated card since onboard is set as default in BIOS.

Otherwise, it might be something as simple as a short circuit or something. Did this just suddently happen, or was there an upgrade or cleanup that caused this failure?
    
CPUMotherboardGraphicsRAM
E8400 @ 3.8 GHz DFI LANPARTY DK X38-T2R eVGA 8400GS 2GB Mushkin DDR2 800 (single stick) 
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250GB WD SATA None Windows XP Pro 32-bit HP Pavilion f1703 
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E8400 @ 3.8 GHz DFI LANPARTY DK X38-T2R eVGA 8400GS 2GB Mushkin DDR2 800 (single stick) 
Hard DriveOptical DriveOSMonitor
250GB WD SATA None Windows XP Pro 32-bit HP Pavilion f1703 
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post #4 of 9
Thread Starter 
Alright
I was thinking as much, but I figured I would see if I was missing something.
Thanks
Mr. Folder
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i7 920@4021Mhz ASUS Rampage II Extreme EVGA GTX560 Ti 448 G.Skill 32 GB 
Hard DriveHard DriveCoolingOS
SATA Western Digital 500 GB Samsung 1TB Noctua NH-D14 Windows 7 Ultimate 64bit 
MonitorKeyboardPowerCase
Hanns-G 22" Logitech G105 Corsair 750 watt Lian Li PC-K62 
MouseAudio
Logitech MX1000 Laser Sound Blaster X-Fi Titanium 
CPUMotherboardGraphicsRAM
Intel i7 6700k Z170 Gaming-ITX/ac Intel(R) HD Graphics 530 G.Skill 16GB DDR4-2133 
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Mr. Folder
(16 items)
 
   
CPUMotherboardGraphicsRAM
i7 920@4021Mhz ASUS Rampage II Extreme EVGA GTX560 Ti 448 G.Skill 32 GB 
Hard DriveHard DriveCoolingOS
SATA Western Digital 500 GB Samsung 1TB Noctua NH-D14 Windows 7 Ultimate 64bit 
MonitorKeyboardPowerCase
Hanns-G 22" Logitech G105 Corsair 750 watt Lian Li PC-K62 
MouseAudio
Logitech MX1000 Laser Sound Blaster X-Fi Titanium 
CPUMotherboardGraphicsRAM
Intel i7 6700k Z170 Gaming-ITX/ac Intel(R) HD Graphics 530 G.Skill 16GB DDR4-2133 
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Samsung PM830 256 SSD 3 x WD Black 4TB, 2 x WD Black 2TB CM Hyper 212 Windows 8.1 Pro 
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post #5 of 9
Thread Starter 
Quote:
Originally Posted by Chozart View Post
IS there any tech help on Compaq's website? The blinking Numlock key is a little odd...

Does it have onboard video or a dedicated card? if the onboard video is gone, then it still won't show anything with a dedicated card since onboard is set as default in BIOS.

Otherwise, it might be something as simple as a short circuit or something. Did this just suddently happen, or was there an upgrade or cleanup that caused this failure?
Computer is to old to be worth having tp pay compaq to fix it.
Its got onboard video, but I can't even get into bios to change anything.
I believe it just suddenly happened, that is why someone told her it was the onboard video.
Mr. Folder
(16 items)
 
   
CPUMotherboardGraphicsRAM
i7 920@4021Mhz ASUS Rampage II Extreme EVGA GTX560 Ti 448 G.Skill 32 GB 
Hard DriveHard DriveCoolingOS
SATA Western Digital 500 GB Samsung 1TB Noctua NH-D14 Windows 7 Ultimate 64bit 
MonitorKeyboardPowerCase
Hanns-G 22" Logitech G105 Corsair 750 watt Lian Li PC-K62 
MouseAudio
Logitech MX1000 Laser Sound Blaster X-Fi Titanium 
CPUMotherboardGraphicsRAM
Intel i7 6700k Z170 Gaming-ITX/ac Intel(R) HD Graphics 530 G.Skill 16GB DDR4-2133 
Hard DriveHard DriveCoolingOS
Samsung PM830 256 SSD 3 x WD Black 4TB, 2 x WD Black 2TB CM Hyper 212 Windows 8.1 Pro 
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Fractal Design Node 304 
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Mr. Folder
(16 items)
 
   
CPUMotherboardGraphicsRAM
i7 920@4021Mhz ASUS Rampage II Extreme EVGA GTX560 Ti 448 G.Skill 32 GB 
Hard DriveHard DriveCoolingOS
SATA Western Digital 500 GB Samsung 1TB Noctua NH-D14 Windows 7 Ultimate 64bit 
MonitorKeyboardPowerCase
Hanns-G 22" Logitech G105 Corsair 750 watt Lian Li PC-K62 
MouseAudio
Logitech MX1000 Laser Sound Blaster X-Fi Titanium 
CPUMotherboardGraphicsRAM
Intel i7 6700k Z170 Gaming-ITX/ac Intel(R) HD Graphics 530 G.Skill 16GB DDR4-2133 
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Samsung PM830 256 SSD 3 x WD Black 4TB, 2 x WD Black 2TB CM Hyper 212 Windows 8.1 Pro 
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post #6 of 9
yeah, I tend to agree that it's likely onboard video. Problem indeed is that you won't be able to get into BIOS... kinda like a catch22... you'll need video to get into BIOS, but video is dead...and to change settings, you'll need to get into BIOS....
    
CPUMotherboardGraphicsRAM
E8400 @ 3.8 GHz DFI LANPARTY DK X38-T2R eVGA 8400GS 2GB Mushkin DDR2 800 (single stick) 
Hard DriveOptical DriveOSMonitor
250GB WD SATA None Windows XP Pro 32-bit HP Pavilion f1703 
KeyboardPowerCaseMouse
N/A Corsair HX520 Coolermaster Cavalier N/A 
Mouse Pad
N/A 
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CPUMotherboardGraphicsRAM
E8400 @ 3.8 GHz DFI LANPARTY DK X38-T2R eVGA 8400GS 2GB Mushkin DDR2 800 (single stick) 
Hard DriveOptical DriveOSMonitor
250GB WD SATA None Windows XP Pro 32-bit HP Pavilion f1703 
KeyboardPowerCaseMouse
N/A Corsair HX520 Coolermaster Cavalier N/A 
Mouse Pad
N/A 
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post #7 of 9
Thread Starter 
Yup, so basically no soultion except to scrap the computer
Mr. Folder
(16 items)
 
   
CPUMotherboardGraphicsRAM
i7 920@4021Mhz ASUS Rampage II Extreme EVGA GTX560 Ti 448 G.Skill 32 GB 
Hard DriveHard DriveCoolingOS
SATA Western Digital 500 GB Samsung 1TB Noctua NH-D14 Windows 7 Ultimate 64bit 
MonitorKeyboardPowerCase
Hanns-G 22" Logitech G105 Corsair 750 watt Lian Li PC-K62 
MouseAudio
Logitech MX1000 Laser Sound Blaster X-Fi Titanium 
CPUMotherboardGraphicsRAM
Intel i7 6700k Z170 Gaming-ITX/ac Intel(R) HD Graphics 530 G.Skill 16GB DDR4-2133 
Hard DriveHard DriveCoolingOS
Samsung PM830 256 SSD 3 x WD Black 4TB, 2 x WD Black 2TB CM Hyper 212 Windows 8.1 Pro 
Case
Fractal Design Node 304 
  hide details  
Reply
Mr. Folder
(16 items)
 
   
CPUMotherboardGraphicsRAM
i7 920@4021Mhz ASUS Rampage II Extreme EVGA GTX560 Ti 448 G.Skill 32 GB 
Hard DriveHard DriveCoolingOS
SATA Western Digital 500 GB Samsung 1TB Noctua NH-D14 Windows 7 Ultimate 64bit 
MonitorKeyboardPowerCase
Hanns-G 22" Logitech G105 Corsair 750 watt Lian Li PC-K62 
MouseAudio
Logitech MX1000 Laser Sound Blaster X-Fi Titanium 
CPUMotherboardGraphicsRAM
Intel i7 6700k Z170 Gaming-ITX/ac Intel(R) HD Graphics 530 G.Skill 16GB DDR4-2133 
Hard DriveHard DriveCoolingOS
Samsung PM830 256 SSD 3 x WD Black 4TB, 2 x WD Black 2TB CM Hyper 212 Windows 8.1 Pro 
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Fractal Design Node 304 
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post #8 of 9
Seems like it to me.

Sorry about that
    
CPUMotherboardGraphicsRAM
E8400 @ 3.8 GHz DFI LANPARTY DK X38-T2R eVGA 8400GS 2GB Mushkin DDR2 800 (single stick) 
Hard DriveOptical DriveOSMonitor
250GB WD SATA None Windows XP Pro 32-bit HP Pavilion f1703 
KeyboardPowerCaseMouse
N/A Corsair HX520 Coolermaster Cavalier N/A 
Mouse Pad
N/A 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
E8400 @ 3.8 GHz DFI LANPARTY DK X38-T2R eVGA 8400GS 2GB Mushkin DDR2 800 (single stick) 
Hard DriveOptical DriveOSMonitor
250GB WD SATA None Windows XP Pro 32-bit HP Pavilion f1703 
KeyboardPowerCaseMouse
N/A Corsair HX520 Coolermaster Cavalier N/A 
Mouse Pad
N/A 
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post #9 of 9
Thread Starter 
no biggie, not my computer, and not that great of a computer. Will just have to see what she wants to do now. Might give her an old dell P3 computer I have sitting around.
Mr. Folder
(16 items)
 
   
CPUMotherboardGraphicsRAM
i7 920@4021Mhz ASUS Rampage II Extreme EVGA GTX560 Ti 448 G.Skill 32 GB 
Hard DriveHard DriveCoolingOS
SATA Western Digital 500 GB Samsung 1TB Noctua NH-D14 Windows 7 Ultimate 64bit 
MonitorKeyboardPowerCase
Hanns-G 22" Logitech G105 Corsair 750 watt Lian Li PC-K62 
MouseAudio
Logitech MX1000 Laser Sound Blaster X-Fi Titanium 
CPUMotherboardGraphicsRAM
Intel i7 6700k Z170 Gaming-ITX/ac Intel(R) HD Graphics 530 G.Skill 16GB DDR4-2133 
Hard DriveHard DriveCoolingOS
Samsung PM830 256 SSD 3 x WD Black 4TB, 2 x WD Black 2TB CM Hyper 212 Windows 8.1 Pro 
Case
Fractal Design Node 304 
  hide details  
Reply
Mr. Folder
(16 items)
 
   
CPUMotherboardGraphicsRAM
i7 920@4021Mhz ASUS Rampage II Extreme EVGA GTX560 Ti 448 G.Skill 32 GB 
Hard DriveHard DriveCoolingOS
SATA Western Digital 500 GB Samsung 1TB Noctua NH-D14 Windows 7 Ultimate 64bit 
MonitorKeyboardPowerCase
Hanns-G 22" Logitech G105 Corsair 750 watt Lian Li PC-K62 
MouseAudio
Logitech MX1000 Laser Sound Blaster X-Fi Titanium 
CPUMotherboardGraphicsRAM
Intel i7 6700k Z170 Gaming-ITX/ac Intel(R) HD Graphics 530 G.Skill 16GB DDR4-2133 
Hard DriveHard DriveCoolingOS
Samsung PM830 256 SSD 3 x WD Black 4TB, 2 x WD Black 2TB CM Hyper 212 Windows 8.1 Pro 
Case
Fractal Design Node 304 
  hide details  
Reply
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