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No CD-Key Story of the day - Page 2

post #11 of 80
Take it back and tell them there is no book in it. They will allow you to exchange SOFTWARE for the same title. You cannot exchange software for a different title. HARDWARE has to go through the manufacturer unless it's within 15 days of purchase.
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Mira
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post #12 of 80
I think if both you and your father go back and try to exchange and if they give you a problem just be persistant but polite. I cant see them not doing it, just explain it well and im sure they will exchange maybe not return for refund though.
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post #13 of 80
Thread Starter 
Quote:
Originally Posted by Krlll View Post
If they were foolish enough to leave the manual/cd-key in the box then i guess its been nicked.
If you go back with it why would they believe you.
A shame but you are out of luck I guess.
Well its not exactly a box. Its just a DVD Case for the game. Wrapped in the protective wrapping. It looked fine when I bought it. Where else would they put the CD-Key and Booklet haha
post #14 of 80
I'm not saying they wont, Just that there policy is OPENED SOFTWARE IS NOT RETURNABLE". They don't know if you wrote down a key or burned the software or whatever. I'm sure they might be understanding. If not then contact EA, they might be able to help. But most place will not take back opened software or electronics that were installed.
post #15 of 80
Thread Starter 
Alright. So here is my plan now. Go down to Walmart WITH my dad. Let him do the talking and ask for either 1. A new copy of the game and return this one 2. Just ask for the Booklet with a cd-key. 3. If they refuse to give me a refund/the same game in return I will ask them to open up another copy and see if the booklet is in there or not but i doubt they would do that. (which I will ask them to do anyways right when they exchange it to make sure its in there)
post #16 of 80
Quote:
Originally Posted by Hailscott View Post
I'm not saying they wont, Just that there policy is OPENED SOFTWARE IS NOT RETURNABLE". They don't know if you wrote down a key or burned the software or whatever. I'm sure they might be understanding. If not then contact EA, they might be able to help. But most place will not take back opened software or electronics that were installed.
If you go to Wal-Mart, bring your dad. Let him talk to the manager or whoever. They would trust him than you, since they might think that you're trying to scam them.
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post #17 of 80
Pssh Don't listen to these guys man.

This is what you say: "Hi I bought this game but it has nothing but the DVD in it. I think someone might have stolen the CD-Key out of it." don't say crap about the wrap being on it or anything or break into a lengthy conversation. Keep it matter-of-fact.

They won't give you any crap. Now if it's some dumbass teen who thinks you can't do that have him call a manager.
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Mira
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post #18 of 80
Thread Starter 
Quote:
Originally Posted by Modki View Post
Pssh Don't listen to these guys man.

This is what you say: "Hi I bought this game but it has nothing but the DVD in it. I think someone might have stolen the CD-Key out of it."

They won't give you any crap. Now if it's some dumbass teen who thinks you can't do that have him call a manager and tell the manager you would like the associate to read you aloud the procedure for returning software.
Thanks I might just end up doing that! I Appreciate all the help guys!
post #19 of 80
If they do give you crap, get your dad to shout at them. Always works.

Also the whole of OCN should come and kick their asses
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post #20 of 80
Quote:
Originally Posted by sniperscope View Post
Oh come on, if the product is unusable then they have to change it.
Go ahead and try to take back an opened piece of software. Go try it see what they say.
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