Originally Posted by Hailscott
I'm not saying they wont, Just that there policy is OPENED SOFTWARE IS NOT RETURNABLE". They don't know if you wrote down a key or burned the software or whatever. I'm sure they might be understanding. If not then contact EA, they might be able to help. But most place will not take back opened software or electronics that were installed.
Negative, same thing happened to me. I took it back and the guy just laughed and said, that has never happened before. I will get you another game
He checked the game to see if it had a key and off i went, one happy customer
They have to give him a replacement by law, if he did not receive what he payed for then they have to. Even if it means digging up the code that was mean to be in the box and seeing who and whem they activated it (they can do that by the serial code) thus knowing it wasn't him, because the dates wouldn't match.