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Should I RMA for this reason?

post #1 of 15
Thread Starter 
I was taking the stock cooler off of my 8800GTX so I could apply some AS5 and I noticed that one of these things (in yellow) has a slight chip on the top edge (in red). The picture is just an example, I do not have a camera so I cannot take a picture of the damage. It is just a small sliver but could it cause any major problems? and should I suffer waiting weeks for my replacement?
Thanks

Attachment 49436
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post #2 of 15
yes, you paid for an expensive card, any dissatisfaction or uncertainty, rma it.
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post #3 of 15
Your okay, that shouldn't hurt anything. If it was melted or broke in half, then I would worry. If it works flawlessly then it should be ok. If it dosen't work, RMA that bad boy.

EDIT: Who is the maker of your card?
post #4 of 15
Are you sure you didn't chip it while taking off the cooler? If it works as it should, has normal temps, etc, I wouldn't go through the hassle of RMA'ing it.
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post #5 of 15
I hate to tell you but you are going to have to RMA anyway if you removed your thermal pads.

The GTX requires those thermal pads on the ram and other parts, you can only apply AS5 on the actually core.

I made this mistake just the other day and both my GTX are at RMA right now.

There is about a .5mm gap when you don't use the pads, and your ram and other parts will overheat.

I recommend you throw some AS5 on there, and RMA it as "overheating and tried to fix" before it frys the ram.
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post #6 of 15
Thread Starter 
I didn't remove the thermal pads, I just replaced the compound with AS5. I think I did chip it when I removed the stock cooler, man I'm PO'd. I hate going through the RMA hassle. What is the function of those "things" anyway?
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post #7 of 15
Can you RMA for dissatisfaction??? MY 8800GTX sucks@OCing
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post #8 of 15
Well is there any place that sells those thermal pads? I haven't seen any place where you can buy them, but they must be available somewhere...
    
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post #9 of 15
Quote:
Originally Posted by Choggs396 View Post
Well is there any place that sells those thermal pads? I haven't seen any place where you can buy them, but they must be available somewhere...
I called eVGA and request them. They will send you them for free. Just explain the situtation. At first they told me "We don't sell those its another company" but I asked the guy to foward it to the other company and get me them. I got a email 1 day later saying the thermal pads have been shipped. Free of cost!
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post #10 of 15
EVGA RMA should take 2 weeks at most. If you want, you can purchase Advanced RMA: www.evga.com/ear
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