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laptop start up problem please helpppp

post #1 of 2
Thread Starter 
okay so my sister has a laptop and she's been having problems with it lately and now it's just not starting up. it says:

"we apologize for the inconvenience, but windows did not start successfully. a recent hardware or software change might have caused this"

my sister isn't particularly computer savvy and she uses LIMEWIRE *** and i tell her not to but she did anyways but are there any suggestions? i clicked the thing that says safe mode but it didnt work so i clicked he start windows normally option and those didnt work either.

EDIT:she seems to have lost all the CD's even the recovery CD's.....

EDIT AGAIN: HDD crashed maybe?
my second comp
(13 items)
 
  
CPUMotherboardGraphicsRAM
AMD Phenom 2 940 MSI k9n2 Diamond 780i a 2 9800 (soon to be MSI 285 GTX) 2 Mushkin 2GB 1066 
Hard DriveOSPowerCase
Seagate Barracuda 500GB vista ultimate 64bit Corsair 750W TX Lian Li PC-V1200 
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my second comp
(13 items)
 
  
CPUMotherboardGraphicsRAM
AMD Phenom 2 940 MSI k9n2 Diamond 780i a 2 9800 (soon to be MSI 285 GTX) 2 Mushkin 2GB 1066 
Hard DriveOSPowerCase
Seagate Barracuda 500GB vista ultimate 64bit Corsair 750W TX Lian Li PC-V1200 
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post #2 of 2
First of all, more organization to your post would be very helpful. Grammar... sound familiar?

Second, if Safe Mode doesn't start, then you're in big trouble, bud.

I suggest you get a copy of Windows and reinstall everything to save the hassle and the headache.

And next time, get a firewall for your sister.

EDIT: ****. I'm such a retard. Why the heck did I suggest CMOS? It's a laptop. My bad. haha. I'm so out of it.
The MBP
(13 items)
 
  
CPUGraphicsRAMHard Drive
Core i5 2.4 GHz Intel HD Graphics + GeForce GT 330M 256 MB PCI-E 4 GB 320 GB 
OSMonitorCase
Mac OS X: Snow Leopard 15.4'' LCD Aluminum! 
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The MBP
(13 items)
 
  
CPUGraphicsRAMHard Drive
Core i5 2.4 GHz Intel HD Graphics + GeForce GT 330M 256 MB PCI-E 4 GB 320 GB 
OSMonitorCase
Mac OS X: Snow Leopard 15.4'' LCD Aluminum! 
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