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Dell running horrible. What are my options?

post #1 of 33
Thread Starter 
Cliff notes at bottom...

Before I even start explaining the issues, there is a story. When this computer was on its way to a new home a few days ago there was a slight incident...The owner was behind another person, both were going about 60 mph and the driver in front slammed the brakes to a full stop. As a result, the owner of the compute did the same and the PC ended up falling from the seat to the floor. My initialing thought was the HDD would be screwed, but multiple tests show its fine.

I have a Dell PC in my possession that runs absolutely terrible booted from the hard drive. The loading screen, is choppy (the purple bar stalls and starts up multiple times before moving on.) In Windows the problems only get worse. It took probably at least five minutes for everything to start up. While everything is starting the computer runs horrible, which is understandable. It does a fair job once the start up apps are finished, but it could still use some work. I forgot to mention while the start up progs are running the CPU is at 100%. I don't recall if it stays that way afterwards.

I have run Hiren's Boot Disk and Ultimate Boot disk to run tests on the hdd and everything comes up fine. While running the UB the computer runs fairly well and I haven't had any problems other than extremely long scan times for viruses and such.

Even though the tests have come up positive is it worth it for me to try another hdd. After all it runs horrible when booting up Windows and while the start up programs load. If not the hard drive, does anyone have any other ideas as to what the problem could be?

Specs:
2.36 ghz pentium 4
256mb RAM (sorry dono what kind off the top of my head)



Cliff Notes:
Computer was in accident.

This computer runs terrible when booting and while start up programs load. After that things work better. CPU stays at 100% load while start up is loading

I booted up two CDs and have run hdd tests, both have come up fine. Worth trying another hdd? What are my options?
post #2 of 33
ok, since i did fall and you did say the HDD is fine from all your tests. then the HDD might be ok...but not for ever. did you check the insides and see if everything was incplace, ram was properly set in, heatsink is ok, your pc maybe slow due to the amount of ram you have and, you could possible try to reformat your pc and reinstall windows, since you truley are having difficulties with botting into the os.
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post #3 of 33
Format and reinstall, you may have some nasty malware (in addition to garbage dell bundled software)

If that doesn't work then go from there.
post #4 of 33
Sorry to hear about the mishap...

Perhaps try one, some, or all of the following:
  • Run ScanDisk to check for physical flaws.
  • Re-seat the HSF. The jarring may have broken the TIM seal.
  • Run MSCONFIG from the Start > Run menu and disable any Startup items or Services that you do not want.
  • Re-seat all components.

...just some thoughts...
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post #5 of 33
your only option, imho, is to get something thats not a dell. unless its a laptop

seriously, Dell makes the crappiest PCs alive (excpet lappies). i use one at home, and it makes me wanna shoot myself in the foot.

step 1
pour water on the dell

step 2
raise 4000 bucks

step 3
use the 4k to build a kickass quad core folding/gaming rig.

DELL = T3H SUCk
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post #6 of 33
Quote:
Dell running horrible. What are my options?
Throw it out.

JK!
My immediate guess is close to this:
Quote:
Re-seat the HSF. The jarring may have broken the TIM seal.
Sounds like the CPU is throttling and the heatsink is real loose.
    
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post #7 of 33
Quote:
Originally Posted by TheEddie View Post
Format and reinstall, you may have some nasty malware (in addition to garbage dell bundled software)

If that doesn't work then go from there.
I would agree with this. Reinstalling the operating system would be a good place to start.
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post #8 of 33
I am assuming this computer was not like this before the fall?

Quote:
Originally Posted by dpawl31 View Post
Sounds like the CPU is throttling and the heatsink is real loose.
Logically, this is the most likely situation. Or RAM came loose and your down to one stick lol.

You guys need to read better, or think more. He said his computer fell, and you guys tell him to reformat lol?
First check for physical problems, then let's move onto the other stuff...
post #9 of 33
The guy isn't asking for a better PC, he's asking for troubleshooting steps.
As far as I know, once I called a Intel Technician for some questions about the CPU, and he told me that if a CPU wasn't seated correctly on the socket, it could be eventually able to run (according to which pins make contact with the socket) but very slowly, so you might want to check if the CPU is seated correctly. Also, yes, check the RAM and any other components. Wait wait, it's not how it works, in this case, you troubleshoot hardware before troubleshooting software, it's not like the PC got virus and malware when it fell from the seat, and that also somehow, the HDD got knocked so hard it damaged Windows XP partition.
    
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post #10 of 33
Quote:
Originally Posted by xthedrumzx View Post
your only option, imho, is to get something thats not a dell. unless its a laptop

seriously, Dell makes the crappiest PCs alive (excpet lappies). i use one at home, and it makes me wanna shoot myself in the foot.
Dell makes very solid PCs at very low prices.

People just can't seem to get over the mobo failures in the 2004 Dells...

BUt try to find a computer under $5,000 that will outperform the H2C and do so in as much style...

Try to find a laptop under $3,500 that will outperform the M1710....

Try to find a bargain (even building yourself) that outperforms the $450 Dell E521...

They don't exist. Modern Dell Computers are fantastic. It's about time people forget htat the Dell Guy and the old Dimension 4500's ever existed...
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