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Internet wont work now.

post #1 of 8
Thread Starter 
A guy I know downloaded steam for the first time yesterday. He then downloaded counterstrike. After both downloads were complete, his interenet connection went away. They tried all of the windows xp internet options and still nothing connects. what seems to be the problem? would steam or counterstrike play a role in it?
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post #2 of 8
Hmm, maybe since the game is huge, is ISP shut it off for him?
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Boxxy Minaj
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post #3 of 8
Thread Starter 
well how do you shut it back on?
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CPUMotherboardGraphicsRAM
PD @ 3.0ghz Asrock G31m-s R2.0 Ati radeon 1900xt Crucial 2gb dual channel 
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CPUMotherboardGraphicsRAM
PD @ 3.0ghz Asrock G31m-s R2.0 Ati radeon 1900xt Crucial 2gb dual channel 
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post #4 of 8
lol I saw you double posted under windows and undet this. Try making only one post under networking. Steam and CS shouldn't be the causes of his internet going off. It isn't that big of a game so it wouldn't be that. Have him power cycle the router and modem and also check with his ISP if they can relay a connection.
    
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post #5 of 8
Thread Starter 
he has 3 other house laptops and they are all still connected and working. what do you mean check his isp to realy a connection?
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CPUMotherboardGraphicsRAM
PD @ 3.0ghz Asrock G31m-s R2.0 Ati radeon 1900xt Crucial 2gb dual channel 
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PC
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CPUMotherboardGraphicsRAM
PD @ 3.0ghz Asrock G31m-s R2.0 Ati radeon 1900xt Crucial 2gb dual channel 
Hard DrivePowerCase
320gb 7200rpm, seagates 530 watt Hyper ATX mid-tower 
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post #6 of 8
This may sound weird, but is his Windows Firewall on? I remember I spent 3 hours on a chat on another computer with Comcast and it turns out I just had to turn the Windows Firewall off and I had connectivity.
post #7 of 8
Thread Starter 
why would it just randomly turn on?
PC
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CPUMotherboardGraphicsRAM
PD @ 3.0ghz Asrock G31m-s R2.0 Ati radeon 1900xt Crucial 2gb dual channel 
Hard DrivePowerCase
320gb 7200rpm, seagates 530 watt Hyper ATX mid-tower 
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PC
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CPUMotherboardGraphicsRAM
PD @ 3.0ghz Asrock G31m-s R2.0 Ati radeon 1900xt Crucial 2gb dual channel 
Hard DrivePowerCase
320gb 7200rpm, seagates 530 watt Hyper ATX mid-tower 
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post #8 of 8
It wouldn't, maybe if your comp had a hard reboot, also what other apps you have running? ive got COMODO firewall and once I it blocked svchost or somthig and it blocked me from the net.

Id also check the tcpip settings of the nonworkings and working comps if its all goign thro a switch/hub try pinging the other comps
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