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360 failure rate 30%? - Page 5

post #41 of 56
Get a 360 Elite. Problem solved. Literally, they fixed the problems of the first gens (the ones that had the cracking soldier traces and overheating psu's).
    
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post #42 of 56
Should have used gold instead of tin.
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post #43 of 56
One of my friends found a broken 360 in the campus dumpster and sent it in to Microsoft and they sent it back to him fixed so all he had to do was get a controller. I'm personally on my second 360 but it's an elite and I personally know 10 people who're on their second 360 or have had theirs repaired by Microsoft.
post #44 of 56
Quote:
Originally Posted by Kramy View Post
I know 4 people with XBox360's. One had to get his replaced four times, another two times, and the other two still have their original ones.


But not easily. PS3's scoff at that shag carpet!
4 times? He has to be abusing the console. I dont see how else certain people can have it break so many times and others like me never have had one break. Treat it right and itll last you a long time.
Quote:
Originally Posted by Oldboy View Post
i love how fanboy's are trying to save teh 360's image here....It is failing above 5% people, there are over a million rma's, and if you can't accept that when thousands of people are stating online over all xbox forums that they have had to replace not 1 but 2-3 xbox's then there is a serious problem.
Still a million RMAs is only 10%...so the numbers dont exactly add up.
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post #45 of 56
Quote:
Originally Posted by IcedEarth View Post


I know 360's tend to break down

But if it was 30% we would know about it. Honestly, without proof this thing doesn't stand in my books.
It was a pretty common problem at release. The soldering wasn't done correctly, so if a user turned it off and on rapidly it would break the solder points.
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post #46 of 56
Thread Starter 
Quote:
Originally Posted by J3r3my View Post
4 times? He has to be abusing the console. I dont see how else certain people can have it break so many times and others like me never have had one break. Treat it right and itll last you a long time.
Obviously, treating the 360 badly is obviously a factor in some of these cases, but to attribute 4 consecutive failures to not learning from past mistakes is a bit of a fallacy. Most people with 360s have access to the internet, and when their 360s break they tell the internet, to which it replies: "make sure its properly ventilated lol". Others would check the troubleshooting in the manual where they would see warnings about keeping the 360 properly cooled. We even have guides to prevent the dreaded ring of death! To imagine that people on their 4th box continue to ignore all of the available advice doesn't seem to hold up.

I know a store assistant in Currys Digital (electronics store in the UK) who has the job of telling customers to keep their 360s properly ventilated and is on his 4th. Are you telling me that he pays no heed to his own advice?

The simple fact is, a lot of people keep their 360s on flat surface with plenty of clearance for the fans and still get Red Ringed. There are countless factors that could influence this, from poor soldering and chip creep to general overheating that occur even when all the guidelines are followed, perhaps the 360 is simply prone to breaking, or perhaps it is very sensitive to ambient temps. Whatever the case, something is wrong when being on your 2nd, 3rd or even 4th refurb isn't out of the ordinary.
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post #47 of 56
Quote:
Originally Posted by Mootsfox View Post
It was a pretty common problem at release. The soldering wasn't done correctly, so if a user turned it off and on rapidly it would break the solder points.
I know it was a pretty common problem, but if it was indeed THAT common. They woudl have investigated it by now and would have hard figures. All i see here is someone stating that 30% fail

Quote:
Originally Posted by Oldboy View Post
i love how fanboy's are trying to save teh 360's image here....It is failing above 5% people, there are over a million rma's, and if you can't accept that when thousands of people are stating online over all xbox forums that they have had to replace not 1 but 2-3 xbox's then there is a serious problem.
Lol i do indeed have a 360, but i am also getting a PS3. So it is safe to say i am not a fan boy.

Just look at the facts....precisely there is no facts so why do people take this figure as fact?

30% is hell of alot, not even microsoft could prevent this from getting out if it was true. And i haven't heard any reputable news source comment about 30%

I am not denying that they break (even though i have had one for 9 months running fine) but 30% is a big figure........
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post #48 of 56
30% is a massive figure....

Although people have touched on the subject of having to return a multiple number of units, they must realise that the return rate will also affect any unit refurbed or new at the same rate.

In saying that it basically means that any unit has a 30% chance to fail, which is then [hopefully] replaced, with the replacment unit having the same chance to fail. This, in manufacturing, is completely unacceptable due not only to the costs wasted on building the 30% of units that fail, but then also on the staffing/logistics to manage the system.

I only had 2 hours sleep last night so I hope my train of thought follows... if this rate hasn't changed, they have wasted a lot of money, which could have been theirs easily, rather than the headache of sorting RMAs out...
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post #49 of 56
I'm a 360 fan boy.

However, my 360 died after 6 months of ownership. I live in a luxury apartment with hardwood floors, and my console is sits in a well ventilated area.

Luckily I have a best buy replacement whatever, and got a new 360 the day my 360 died, but it just really, really pissed me off. All I wanted to do was play a little Guitar Hero after a hard day's work.

My 360 would craash the first few times when I tried to start playing a song, and eventually didn't even boot up. To get to this complete failure, it took about 1 hour and a dozen reboots.

I will probably buy a hardware refresh 360 when they come out.
    
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post #50 of 56
Quote:
Originally Posted by Licht View Post
30% is extremely high in my opinion. That means, on average, 3 out of every 10 friends will have a bad 360.
id say its too low read the forums,im on my 3rd,you will believe when yours bites the dust.
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