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Help with with modem

post #1 of 19
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i just switched from timewarener to at&t highspeed they are both 100mbps but the internet takes longer to load pics and i sometimes lag in ut2004. the modem they gave me looks week and it had a sticker when i got it that said "leave on for ten days for best performance"or somthing like that its been on for a week .if i upgrade my modem would my internet be quicker?
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post #2 of 19
I wouldn't try and change the modem that the provider gives you. It is worth a try, but the one they have probably works with the network better. I can't see why you should leave it on for 10 days, but I would suppose it is to get into the network and get priority. I have Verizon DSL and I turn it off every night sometimes and get great speed. If you want to spend the money, try a new modem or an old one laying around. Also, depending on how many users in your area are on the network at once you may not get good speeds.
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post #3 of 19
What modem did they give you?
Also, what speeds are you currently getting?

Could also be a problem with the phone lines / location of the modem.
Make sure the modem is as close to the main box as possible (you basically want only 1 split from the main line to the modem, and then to the rest of the house).

Quote:
Both the speed and reliability of a DSL connection can be affected by numerous factors, including:

*

Your distance from the phone company's central office or remote DSLAM, measured in feet of wire (not the driving distance or the distance "as the crow flies"). The greater the distance, the more problems you're likely to encounter; and if the distance is more than 18,000 feet, you may as well forget about DSL.
*

The quality of the "public" phone lines. Old or poor-quality wiring between your location and the Central Office or DSLAM can severely impact DSL speed and reliability.
*

The quality of your telephone wiring (that is, the wiring inside your home or business). Obsolete or poor-quality wiring, wiring that has been split or spliced, or wiring that is shared with devices such as alarm system transponders can adversely affect your DSL performance.
*

The total number of phone devices on the line. Every phone, fax machine, DSL filter, or other device on the phone line carrying the DSL signal adds a little capacitance and voltage drop to the circuit, which in turn can reduce the speed and stability of the DSL service.

Unfortunately, there's nothing we can do about the first two problems.
Quote:
DSL Optimization: Improving DSL Speed and Stability

If your DSL service is suffering due to deficiencies in you own wiring, we can help. Our DSL optimization service consists of the following: (Click here for a helpful, explanatory diagram that will open in a new window so you can keep reading.)

1.

We install a DSL/POTS splitter immediately downstream of the phone company's NIB (the Network Interace Box, or the place where the public phone lines are connected to the wiring in your building). This is usually located on an outside wall, in the basement, or in a mechanical room.
2.

We run a new, dedicated line (often called a "home run") from the splitter to the DSL modem, using Category 5e UTP cable. This reduces overall capacitance and improves signal quality. (Exception: If a suitable, unused line already exists between the two points, then the new line may not be needed.)
3.

If possible, we relocate the DSL modem to a place as close to the NIB as possible, and run Ethernet cable from the modem to the computer or router. Ethernet is much less susceptible to degradation over distance than a DSL signal is.
Basically you want to split the phone line where it comes into your home, and have one feed the rest of the house and the other straight to the modem.

*Quotes ripped from some company's site. Good advice for DSL subscribers though...
    
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post #4 of 19
Thread Starter 
they gave me siemens speedstreem 4100
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post #5 of 19
Thread Starter 
and am getting 100mbps
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post #6 of 19
So, if you run a speedtest It shows you're getting your advertised speed, but still getting lag / slow loads?

Do you have another browser (Firefox) you can try to see if its just happening in IE? (Or whatever you're using.) Are there more than 1 computer on the network? If so, do the others have any problems browsing?
    
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post #7 of 19
Thread Starter 
am using firefox
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post #8 of 19
Try loading the same page in IE and see if its slow as well.
If it is, go here and see if all your settings are maximized: http://www.speedguide.net/analyzer.php

Should show MTU @ 1500 etc... (which should already be that way since you were on Cable before).

You can also dl their optimizer to see if that helps with the problem.

Other than that, the standard clear the cookies / temps etc...

Is your computer the only one on the modem?
    
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post #9 of 19
Yeah, you may want to check with your ISP before switching modems. Not all modems are compatible with all types of networks. Where I work there are 4 primary types - Multi-Use ADSL; Micros; MVL's (Aka ATM); and Occams. Some modems are compatible with more than one type of network, but no modem works on them all.

Also, if you have a router, check with your ISP for that MTU size that they suggest. Not all ISP's operate @ 1500 size for maximum efficiency. You can set that setting in the router. You can set the MTU size in your computer too, but it's a registry tweak I believe.

Also, ISP's also have their own speed testing website so you can test within the network to see if they are giving you the speed you are paying for. If that passes, then the problem may be isolated to outside the ISP's network...
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post #10 of 19
you cannot switch modems with at and t easly. ATT has many issues and you were expierencing a slow day/week imo.

ALso the ethernet connection is 100mbps not your internet
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