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Atapi.sys blue screen of death and can't boot

post #1 of 2
Thread Starter 
This has got to be one of the worst errors I've seen in a LONG while.
A friend of mine owns a Dell Inspiron 8200 Laptop and last night was the first night that we tried to burning pictures onto a DVD+R.

The problem with the laptop the first time around was that it wouldn't recognize the blank disc. A CD-R disc of the pictures worked on the laptop and we were able to extract the pictures onto the Hard Drive but DVD+R discs never seemed to work.

After several tries to get the drive to recognize the disc (ejecting, re-inserting), a blue screen came up.

************************************************** *******
KERNEL_DATA_INPAGE_ERROR

0x0000007A

atapi.sys - Address F8f0E384 base at F8501000, Datestamp 41107b4d

Dumping data into physical memory (or something like that): <ticker going up from 1>

************************************************** ********

Now the second but worst problem is that now my friend can't boot up to Windows XP. The CD/DVD Drive AND Floppy Drive AND Primary Hard Drive was no longer found. The only place I could've gone to was the BIOS, which I looked around in and those particular devices were greyed out, non-existant. DEAD.

The laptop has some important documents and files that my friend needs to gain access to, or at least try to back-up before entering a reformat if need be. I'm hoping this is just a hardware incompatibility problem but due to my inexperience with Laptops, all I can do is hope for the best.

If you guys can help me out with the dilemma it'd be much appreciated.

Thanks in advance.
Hammer64
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Hammer64
(9 items)
 
R2D2
(13 items)
 
 
CPUMotherboardGraphicsRAM
AMD Phenom II X4 940 GA-MA790GP-UD4H EVGA Nvidia Geforce GTX 460 Kingston PC2-6400 DDR 8GB Dual Channel 
OSMonitorKeyboardPower
Windows 7 Professional Phillips 244E Logitech G11 Gaming Keyboard Corsair 750W 
Audio
Behringer 2030A Bookshelf Speakers 
CPUMotherboardGraphicsRAM
San Diego Athlon 3700+ @ Stock ASROCK 939 Dual-SATA2 BFG Geforce 6800GT OC @ Stock OCZ Platinum 2x1GB PC3200 Dual-Channel 
Hard DriveOSMonitorPower
Seagate Barracuda 7200.10 320GB IDE/ATA-100 Windows 2000 Professional Samsung SyncMaster 931BF Enermax 450W 
MouseMouse Pad
Logitech mx510 Pure Pwnage U.C1 Competition Gaming Cloth Pad 
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post #2 of 2
Well lets see first with the bsod. KERNEL_DATA_INPAGE_ERROR 0x0000007A error code indicates that the requested page of kernel data
from the paging file could not be read into memory. As atapi.sys is your
basic IDE hard disk driver, it''s mostly likely that your hard disk or hard
disk controller is bad. Since no recognition in the hard drive it means its a physical problem and since its a laptop it means you better call dell.

As to backup data get a 2.5 to 3.5 hard disk converter , then plug the hd to a desktop pc and baclup your data
    
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CPUGraphicsRAMHard Drive
P8600 9600M-GT 4 gb Samsung 500 Sata 
OS
Vista Home Premium 
  hide details  
Reply
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