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RAID Not Recognized - HELP!

post #1 of 9
Thread Starter 
my friend says his computer won't even boot after he messed with his RAM. i'm going over to his house soon to try to fix it, but i'm not sure what caused the problem or how to fix it. +rep to anyone who can help me! i know very little about how AMD systems work, so i feel pretty helpless right now.

his specs (this is all i know atm. i'll be able to find out more when i'm at his house. i'll bring my computer with me):

__________________________________________________ _______________

Socket 939
AMD Athlon 64 FX-55 Clawhammer @ 2656 (204 x 13)

Motherboard
Abit Via K8T800 Pro

Memory
4 x 512 OCZ DDR 400 2-3-2-5
OCZ4001024ELDCPE-K

Hard Drives
(2) WD 75 Gig hard drives in RAID-0. he says they aren't Raptors.

__________________________________________________ _______________

so here is what happened. at my request, he checked his memory speed and said it was underclocked. it might have been DDR 332 - i don't remember. being ignorant of AMD systems as i am, i told him to set it to DDR 400 so he could have a 1:1 ratio with his CPU and run at its rated speed.

he said he gamed for 10 minutes like that and his system crashed. Windows won't load now. it says it's missing a file (i can get the file name if i have to). talking him through this on the phone, it looks to me like his RAID array is no longer recognized. we couldn't find anything in his BIOS about RAID, but he can enter the RAID setup by pressing Tab during POST. the array appears to be working fine according to that screen.

anyway, we tried booting from the Windows disc to repair it, but it doesn't recognize any hard drives. i had him put his RAID floppy driver disc in and press F6 during setup, but that doesn't work either.

sorry for the novel, but i don't know what to do. i feel completely responsible for this. can anyone give me any ideas?
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The C'roe
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Hard DriveOptical DriveOSMonitor
640 - 2x320 Samsung RAID-0 Dual DVDs XP MCE Acer 22" + Dell 19" LCDs - 2960x1024 rez :D 
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post #2 of 9
1st thing you need to check is if,the raid is enable in bios.Maybe he set back to default, and need to enable the raid back in bios.
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2 WD 250gig 16mb/raid 0\1 WD640 AALS 32MB win xp pro sp3/Windows 7 Beta LCD,22"=Samsung 2MS,226BW,52"samsung LN5A550 Thermaltake xaser 
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My System
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Hard DriveOSMonitorKeyboard
2 WD 250gig 16mb/raid 0\1 WD640 AALS 32MB win xp pro sp3/Windows 7 Beta LCD,22"=Samsung 2MS,226BW,52"samsung LN5A550 Thermaltake xaser 
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post #3 of 9
Thread Starter 
his stupid rig has been running for 2 years without so much as a hiccup. i tell him to make one teeny little tweak and the whole thing just falls apart.

again, this is over the phone, but we couldn't find anything about SATA in his BIOS. one option is already set to RAID, so we didn't touch that. i just don't know how a slight memory bump could cause this.
The C'roe
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Hard DriveOptical DriveOSMonitor
640 - 2x320 Samsung RAID-0 Dual DVDs XP MCE Acer 22" + Dell 19" LCDs - 2960x1024 rez :D 
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The C'roe
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E6320 @ 2.8 Asus P5W DH Deluxe (2) Radeon X1900XTX CF 2GB G.Skill HK 4-4-3-5 
Hard DriveOptical DriveOSMonitor
640 - 2x320 Samsung RAID-0 Dual DVDs XP MCE Acer 22" + Dell 19" LCDs - 2960x1024 rez :D 
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post #4 of 9
Has he changed his memory back to what it originally was?
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post #5 of 9
Thread Starter 
yes. frantically. he's a WoWhead and i think the withdrawls are starting. i know this is probably good for him, but i feel really guilty.
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640 - 2x320 Samsung RAID-0 Dual DVDs XP MCE Acer 22" + Dell 19" LCDs - 2960x1024 rez :D 
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The C'roe
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Hard DriveOptical DriveOSMonitor
640 - 2x320 Samsung RAID-0 Dual DVDs XP MCE Acer 22" + Dell 19" LCDs - 2960x1024 rez :D 
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post #6 of 9
Quote:
Originally Posted by MrBungle View Post
yes. frantically. he's a WoWhead and i think the withdrawls are starting. i know this is probably good for him, but i feel really guilty.
we must resovle this sutuation immediately.

Seriously though lol has he tried resetting the CMOS and putting EVERYTHING back at stock.

If that doesn't work he could try 1 stick of RAM at a time (seems unlikely that the RAM has failed because it wouldn't post usually) but you never know.

And if that doesn't work i think the crash may have corrupt the OS, which would mean a Re-format and he would loose everything.
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Windows 8.1 Pro 64-bit Genuine 27" Crossover 27Q S-IPS 1440p Cyborg V7 Corsair HX1000 
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post #7 of 9
Thread Starter 
first thing we did was reset the CMOS

he said he's okay with the idea of reformatting. the problem is that putting the Windows disc in doesn't seem to do very much. maybe i'll just make a new RAID floppy for him and go over there and try a fresh install.

should i go to AMDs website or A-Bit's website to get the RAID driver?
The C'roe
(13 items)
 
  
CPUMotherboardGraphicsRAM
E6320 @ 2.8 Asus P5W DH Deluxe (2) Radeon X1900XTX CF 2GB G.Skill HK 4-4-3-5 
Hard DriveOptical DriveOSMonitor
640 - 2x320 Samsung RAID-0 Dual DVDs XP MCE Acer 22" + Dell 19" LCDs - 2960x1024 rez :D 
KeyboardPowerCaseMouse
Logitech MX Zalman 600W RT Modified Antec 900 Logitech MX 
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The C'roe
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CPUMotherboardGraphicsRAM
E6320 @ 2.8 Asus P5W DH Deluxe (2) Radeon X1900XTX CF 2GB G.Skill HK 4-4-3-5 
Hard DriveOptical DriveOSMonitor
640 - 2x320 Samsung RAID-0 Dual DVDs XP MCE Acer 22" + Dell 19" LCDs - 2960x1024 rez :D 
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post #8 of 9
Thread Starter 
he might have knocked something loose when he was reaching inside to move his CMOS jumper. i'll check for loose cables while i'm in there.
The C'roe
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CPUMotherboardGraphicsRAM
E6320 @ 2.8 Asus P5W DH Deluxe (2) Radeon X1900XTX CF 2GB G.Skill HK 4-4-3-5 
Hard DriveOptical DriveOSMonitor
640 - 2x320 Samsung RAID-0 Dual DVDs XP MCE Acer 22" + Dell 19" LCDs - 2960x1024 rez :D 
KeyboardPowerCaseMouse
Logitech MX Zalman 600W RT Modified Antec 900 Logitech MX 
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The C'roe
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CPUMotherboardGraphicsRAM
E6320 @ 2.8 Asus P5W DH Deluxe (2) Radeon X1900XTX CF 2GB G.Skill HK 4-4-3-5 
Hard DriveOptical DriveOSMonitor
640 - 2x320 Samsung RAID-0 Dual DVDs XP MCE Acer 22" + Dell 19" LCDs - 2960x1024 rez :D 
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Logitech MX Zalman 600W RT Modified Antec 900 Logitech MX 
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post #9 of 9
Quote:
Originally Posted by MrBungle View Post
first thing we did was reset the CMOS

he said he's okay with the idea of reformatting. the problem is that putting the Windows disc in doesn't seem to do very much. maybe i'll just make a new RAID floppy for him and go over there and try a fresh install.

should i go to AMDs website or A-Bit's website to get the RAID driver?
A-BIT will supply the RAID drivers.
Smallville
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CPUMotherboardGraphicsGraphics
Intel i5 3570k Asus Sabertooth Z77 Asus HD7950 DirectCU II Asus HD7950 DirectCU II 
RAMHard DriveOptical DriveCooling
8GB DDR3 Corsair Vengeance 1600Mhz 128GB Corsair Force Pro, 2 x 2TB HDD, 500GB Ext... LG Blu-Ray, DVD/CD RW drive Corsair H60 
OSMonitorKeyboardPower
Windows 8.1 Pro 64-bit Genuine 27" Crossover 27Q S-IPS 1440p Cyborg V7 Corsair HX1000 
CaseMouseMouse PadAudio
NZXT Phantom White Microsoft Sidewinder X8 Wireless Steelseries QcK Sennheiser eH250 
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Smallville
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CPUMotherboardGraphicsGraphics
Intel i5 3570k Asus Sabertooth Z77 Asus HD7950 DirectCU II Asus HD7950 DirectCU II 
RAMHard DriveOptical DriveCooling
8GB DDR3 Corsair Vengeance 1600Mhz 128GB Corsair Force Pro, 2 x 2TB HDD, 500GB Ext... LG Blu-Ray, DVD/CD RW drive Corsair H60 
OSMonitorKeyboardPower
Windows 8.1 Pro 64-bit Genuine 27" Crossover 27Q S-IPS 1440p Cyborg V7 Corsair HX1000 
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