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Microsofts says it will fix the 3 Red light problem for 3 Years

post #1 of 2
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Well I may not have a artical or not but if you call there support they say that as of the 5 they are covering the 3 red lights.
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post #2 of 2
Yes this was on BBC news here : http://news.bbc.co.uk/2/hi/business/6275728.stm

Quote:

The company admitted it had been forced to make "an unacceptable number of repairs" to the consoles after key hardware failed.
Customers who suffer the problems will now be given a free three-year warranty, the company said.
The failures are indicated by three red flashing lights on the console.
Microsoft has not revealed how many of its machines have suffered the problem, but said the number was "bigger than we are comfortable with."
It added that the move - which will also see some people reimbursed for postage and repairs on consoles which were out of warranty - was aimed at keeping the loyalty of its customers.
"The majority of Xbox 360 owners are having a great experience with their console and have from day one," said Robbie Bach, president of Microsoft's Entertainment & Devices Division. "But this problem has caused frustration for some of our customers and for that, we sincerely apologise."
They are extending the warranty on the Xbox360 to 3 years due to the massive problem with the Xbox360 consoles at current. Microsoft claim they actually dont know what seems to be the problem and that they are gonig to change there manufacturing process.
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